Reviews (214)

Overall rating
2.5
Counts per rating level
  • 31% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 7% of ratings are 3 stars
  • 9% of ratings are 2 stars
  • 45% of ratings are 1 stars
May 30, 2014

does what it says it does. Thank you.

Zasttra.com
South Africa
3 months using the app
February 2, 2018

It is useful, but there is no way to block a country except by the country code which doesn't normally get added by the customer.

108bay
Australia
Over 1 year using the app
August 9, 2016

Great and simple to use wonderful app to have it's free and does a great task of looking after your business and money!

Vapsol 2
Australia
3 months using the app
May 30, 2016

Great time saver not having to manually refund orders, super easy to setup

Fit49
Canada
3 months using the app
June 28, 2017

After some dodgy to say the least reviews, we finally got round to adding this. It pretty much lets you setup rules to auto decline orders from people.

Senpaiwares Com
United Kingdom
Over 1 year using the app
August 24, 2022

Not a very well developed app. Disappointing coming from official Shopify. The rulesets are limited to 'AND' only. You cannot do 'OR' rules. Also, it only cancels the order being placed instead of preventing the order from being placed in the first place. That means you are still paying processing fees to Shopify. Please improve this app as Fraud prevention is a critical part of any online store.

Viori Website
United States
About 1 month using the app
Shopify replied September 2, 2022

Thank you for taking the time and sharing this feedback with us. We're sorry to hear that Fraud Filter was unable to meet your needs and we would be happy to pass your feedback along to our development team for further review. We appreciate the constructive feedback and we hope to see improvements in future releases. Thanks again. -Elias, Shopify Support

November 2, 2018

This is a Great app to block orders from all fraudolent customers. you can choose Multiple way to block. Give a try!

Spiritual Shop
Italy
3 months using the app
April 9, 2015

Interface is a little confusing, but once you figure it out, it works great!

Smoothvaporpens.com
United States
Over 1 year using the app
February 15, 2018

If the fraud analysis can tell us an order was placed from Turkey but the billing address was entered as SIngapore, we should be able to have a function that says "if the billing address entered is different from where the order is being placed, cancel"

Marshmellomusic
United States
Over 1 year using the app
November 4, 2014

easy to install i will recommend it because is free as well.
Gina muns-kidsworld.com

Mums-kidsworld.com
United Kingdom
2 months using the app