Fraud Filter , 196 reviews

Overall rating
2.4
Counts per rating level
  • 33% of ratings are 5 stars
    65
  • 9% of ratings are 4 stars
    17
  • 8% of ratings are 3 stars
    15
  • 8% of ratings are 2 stars
    16
  • 42% of ratings are 1 stars
    83
January 2, 2020

If you want to block false abandon checkout cart- this app is USELESS. Not sure if it would work for orders with transactions, but from other reviews it seems not useful at all as well.

Pavilia
United States
Time spent using app: About 2 hours
Edited November 7, 2019

I would be happy to update my review of this app. However the MOST BASIC use scenario doesn't seem to work: managing a black list of customers that I don't want to allow to place orders, based on a shipping phone, email or address. I created a test order using the exact shipping phone I would like to block and Shopify processed the order normally. I can't believe that Shopify doesn't have a functional method for blacklisting certain customers.

Bottles & Burps
United States
Time spent using app: 14 days
November 6, 2019

This app does nothing. It does not work. I have to write a minimum of 100 characters but I have nothing more to say apart from this app is pointless.

Action Slot Racing
United Kingdom
Time spent using app: 9 months
Edited June 7, 2019

Stopped working... It was good for my needs when I tested and set it up. But now I just received a fraudulent order today that *would have* been caught by my filters, but wasn't.

For whatever reason, Fraud Filter has disappeared from the order details page. It doesn't show up under the Fraud Analysis portion for any of my orders anymore and isn't running my rules. It did when I first set it up. What the heck?

Vital Depot
United States
Time spent using app: About 1 month
Edited June 7, 2019

I can absolutely confirm Absolute Scientific LLC's review that this particular app does NOT do anything in regards to blocking suspicious/fake emails. Shopify support suggested me to install this app but seriously this does absolutely nothing against fraudulent actions of users.
Blacklisting emails and other information comes builtin in other CMS platforms and Shopify doesn't. This is highly condemnable when it comes to security! On top of that, I was suggested to install a paid app to get these features! Are you kidding me when it comes to security?!

Jawolry
Switzerland
Time spent using app: 3 minutes
May 6, 2019

This app should be called, "voluntarily share your customer's info with us, and we'll do nothing for you in return Filter." I need an app that can block specific customers, and also block sales to specific states and zip codes. Fraud Filter claims it can do that . The rules that I set up, were made to do that, but, this app does NONE of those things. This is just a scheme for them get your customer's metadata. It's completely useless for anything else. Clearly the 5 star reviews are fake. Don't use this app. It's a fraud. You've been warned.

Absolute Scientific LLC
United States
Time spent using app: 4 months
May 3, 2019

I have been using Fraud Filter for a few years now. Very happy with this app, easy to install & set up. Highly recommend.

The Anti Life Ltd
United Kingdom
Time spent using app: Almost 5 years
April 30, 2019

This app is great, Fraud Filter has helped saved a lot of time and money for Torres Targets and our website www.torrestargets.com

Torres Targets
United States
Time spent using app: 8 months
March 16, 2019

I've added 2 filters (email and Browser IP) but both are not working. Please fix it or delete this app.

Sklep.Kawa.pl
Poland
Time spent using app: About 4 hours
February 28, 2019

After install, none of the fields are editable so I'm unable to create a filter or use the app in any way. What gives?

LOCKNLUBE
United States
Time spent using app: 4 minutes