Reviews (1,958)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting sales and customer satisfaction through effective "buy one, get one" promotions. It integrates seamlessly with Shopify, increasing average order values and conversion rates with its user-friendly interface that supports customizable offers like "first 50 customers only." The app handles complex deals such as "buy X get Y free," applicable to specific regions, and is noted for its reliability and efficiency. Customer support is a standout, available even on weekends, with a team quick to assist with technical and setup inquiries, earning high marks for professionalism and effectiveness.
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Anne and Brian from the support and development team helped me resolve my issue in a short span of time and I really appreciate their help. Thanks a lot team!
Hi Discovery House Distributors Pvt Ltd,
Thank you so much for leaving so awesome a review! Anne and Brian would be happy to know that you are satisfied with our app and support team!
If you have any further requests, please feel free to contact us via our live chat or email us at support@secomapp.com. We always appreciate you!
Best regards,
Hannah
Free Gifts - Customer Support Team.
Not many digital savvy staffs in my team so the help on chat really helps. The service level is very high, quick response and solutions.
Thanks for leaving us a review! We're glad that you had a good time with our app. Our support team would be excited to know that you enjoyed our service!
Really great application and Louis form the support team was super helpful and always willing to help and assists no matter the issue.
The tech support is amongst the most responsive, having worked with this app on a number of stores now for the past couple years. Very reliable and good at what they do.
Just signed up for a free trial and had an issue combining the free gift promo with another discount on my Shopify store. I reached out to customer service for help and received very quick and helpful support. (It turned out to be an issue within my shopify settings, not the BOGOS app).
Super helpful. Answered all my questions and assisted me in setting up my offer. Wonderful!
Great support staff. The UI of the app could be better but works well.
Stellar customer service and a development team that solves problems, FAST! I had a few issues customizing promotions for a holiday sale; Trix and Louis not only responded immediately, but they resolved my issue in minutes flat. I had no down time, and zero stress. Downloaded this app as a trial, but will be keeping it, due to their amazing service and troubleshooting!
Dear AMP Beauty LA,
Our team, especially Trix and Louis, is super thrilled to read your awesome feedback. It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Thanks to your support, we will certainly work harder to improve our Free Gifts app.
Should you need our support, please do not hesitate to drop us a message via live chat or email support@secomapp.com.
Best regards,
Sam
Free Gifts - Customer Support Team.
I used this app to increase the value of my offer. It really has helped me push my customers over the edge on the decision to purchase from my business. It is aesthetically perfect for my site and works flawlessly! I love it! If you're looking to increase the value your business has to offer I would highly recommend this app.
Friendly helpful service and intuitive interface. Very customizable.