Reviews (1,957)

Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and customer satisfaction through effective "buy one, get one" promotions. It integrates seamlessly with Shopify, increasing average order values and conversion rates with its user-friendly interface that supports customizable offers like "first 50 customers only." The app handles complex deals such as "buy X get Y free," applicable to specific regions, and is noted for its reliability and efficiency. Customer support is a standout, available even on weekends, with a team quick to assist with technical and setup inquiries, earning high marks for professionalism and effectiveness.

August 31, 2016

This app really does the job! The team is available! Everything is incredible!! Works really fine! Thank you !

Vivez Mieux
France
5 months using the app
June 5, 2018

Amazing app! That is exactly what I have been looking for. I needed to level up my marketing strategy and this is the perfect tool! The support team is awesome too. They installed the htlm code in my theme within the same day I contacted them. Everything on point, 5/5!

Gearblvd
United States
5 months using the app
March 24, 2022

We have been using this app for a while and the support team has been very helpful. They are quick and efficient to answer any issues or problems. David, Daniel, and Ellie were incredibly helpful and always very responsive.

Missha. ABLE CNC US Inc
United States
5 months using the app
Secomapp replied March 25, 2022

Hey Missha. ABLE CNC US Inc!

We at Free Gifts really love the positive energy that you are sending our way :D
David, Daniel, and Ellie are incredibly overjoyed knowing that you are happy with their support!
Our team will continue to try harder and harder so that our service can get better and better!

Let us know if you need help via Livechat or our email support@secomapp.com!

So happy having you with us!
Parvati
Customer Support Team - Free Gifts

December 12, 2017

We've used this app several times to offer our customers free gifts with a qualifying purchase. The app works as described. Nothing but a positive experience. Support team never lets you down.

Pelican Coolers
United States
4 months using the app
January 10, 2020

Excellent app - does exactly what it says it does, really user friendly to use, and the support is excellent. It gives you so many options for free or discounted item offers.

Asceno London
United Kingdom
4 months using the app
November 19, 2021

The app itself can be a little confusing however support was stellar and helped us set up the promotion end-to-end in a very timely way. I recommend this app really for the excellent support you will receive.

SpoonfulOne
United States
4 months using the app
Secomapp replied November 19, 2021

Good day SpoonfulOne,

You made our day with your trust in Free Gifts app and your awesome review! Our team is all happy to know that we could support and satisfy you!

If you have any further requests, please feel free to contact us via our live chat or email us at support@secomapp.com. We are always happy to assist you!

Best regards,
Rio
Free Gifts - Customer Support Team.

July 31, 2023

¡El equipo de Atención al cliente es de 10! Te mantienen en todo momento informado de cómo va el caso, son rápidos en contestar y eficaces.

Levid Cosmetics
Spain
6 days using the app
Secomapp replied August 14, 2023

Hola Cosméticos Levid,

¡Qué cliente tan encantador eres! Agradecemos que confíes en BOGOS app y nos dejes acompañarte en tu negocio. Gracias a su apoyo, trabajaríamos incansablemente para mejorar nuestra aplicación.

Si necesita más ayuda, contáctenos a través de nuestro chat en vivo o envíenos un correo electrónico a support@secomapp.com. ¡Siempre te apreciamos!

Atentamente,
Hannah
BOGOS - Equipo de atención al cliente.

April 5, 2018

They were very patient and helped me get a fairly complicated cart-based gift promotion set up. This will really streamline our Q2 promos, and their hands-on help was VERY appreciated.

Mighty Bright
United States
4 months using the app
April 4, 2017

What a great, simple to use product. The support were fantastic and we had it up and running in less than a day which is amazing given the different time zones. I would thoroughly recommend it..

Pinks Boutique Sarongs
United Kingdom
4 months using the app
October 15, 2020

Thanks Brian! for your great support and quick response on my each and every mail, got the resolution as per my requirement.

Lakme Salon
India
4 months using the app