Reviews (1,957)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting sales and customer satisfaction through effective "buy one, get one" promotions. It integrates seamlessly with Shopify, increasing average order values and conversion rates with its user-friendly interface that supports customizable offers like "first 50 customers only." The app handles complex deals such as "buy X get Y free," applicable to specific regions, and is noted for its reliability and efficiency. Customer support is a standout, available even on weekends, with a team quick to assist with technical and setup inquiries, earning high marks for professionalism and effectiveness.
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Easy to use. Quick installation from their customer support.
Great customer service, would 100% recommend! :)
Amazing support! The team is always available and willing to go above and beyond to respond to support requests. The app does what it promises and is easy to use!
Hello, SBT Cosmetics NL!
Thank you very much for your kind and considerate thoughts on the BOGOS app. It means a lot to us, and we'll do everything we can to improve the service for our long-term customers.
If you have any further questions, please contact us at support@secomapp.com or via live chat. We're always willing to lend a hand if you require it!
Best of wishes,
Hannah
BOGOS - Customer Support Team.
Ellie and Brian did an amazing job, they got me all set up and even customized things I wanted. very quickly :)
Good day to you, KittySpout!
Thanks a ton to your wonderful feedback! Our team, especially Ellie and Brian, is so happy to know that we could assist you promptly. Your precious support would definitely motivate us to work harder to improve our app and our support team.
May you need any further assistance, please feel free to drop us a message via live chat or email us at support@secomapp.com. It's always our pleasure to accompany you.
All the best,
Hannah
Free Gifts - Customer Support Team.
I have just implemented this app on my second store as well now with the help of Robert and Louis. This service is really something else and it shows how dedicated this team is to providing great support for their users. 10/10 in all areas for this app. :)
Thank you so much for your wonderful review. We are happy that Free Gifts could help your business!
Great app and support. All my questions answered quickly and got a lot of help setting up my promos.
Hi Party Love,
We are so glad that our team has been able to support you promptly. Thank you so much for leaving us a wonderful review so that we can work tirelessly to improve our app even more.
May you have any further requests, please contact us via our livechat or email us at support@secomapp.com. We are always ready to serve you!
Best regards,
Trix
Free Gifts - Customer Support Team.
Does exactly what is described. A lot of setup options, which is great. And technical support is super efficient, super friendly and super fast!
Very great app with alot of features, support is amazing and fast! Always ready to help when needed!
Great support even outside of work hours to solve an emergency! Much appreciated! Thank you very much (David :) )
Greetings, DouceVeillance!
You made our day, especially David's, by putting your trust in the Free Gifts app and giving it a five-star rating! Our entire team is ecstatic that we were able to assist and please you!
If you have any additional questions or issues, please contact us at support@secomapp.com. We're available to help you whenever you need it!
Best regards,
Anne
Free Gifts - Customer Support Team.
Worked very well and helped us a lot during BFCM season to boost sales and AOV. Especially I need to thank David from the support team, respond very fast and super helpful at every step and solve all my problems! 5 Star support!!!
Thank you very much. Grabie,
Our team were thrilled to get such positive comments, especially David!
Thanks to your kind words, we are now even more motivated to improve our services in the next days :D
Please get in touch with us via Live Chat or email at support@secomapp.com if you need assistance.
Enjoy your wonderful day!
Hannah
Free Gifts - Customer Service Team