BOGOS.io Free Gift Buy X Get Y , 1,739 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its unique features, user-friendly interface, and seamless Shopify integration. It's praised for boosting sales through free gifts and additional product offers, and increasing average order value. Merchants appreciate the time-saving setup, compatibility with apps like PageFly, and responsive support team. The app's customization options, automatic BOGO offers, and ability to separate discounted and free items are also well-received. Despite the team being based in Vietnam, they ensure availability during US-friendly hours for live chat support.
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I asked the customer support team to hide the free gift from customer page. The team and development team were so perfect, especially Robert and Brian were so nice. They resolved the issue so quickly.
This app is good but the customer support team is more good!
Dear ROMANTIC CROWN,
It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Robert and Brian would be happy to read your feedback. Thanks to your support, we will certainly work harder to improve our Free Gifts app.
Should you need our support, please do not hesitate to drop us a message via live chat or email support@secomapp.com.
Best regards,
Martin
Free Gifts - Customer Support Team.
We are very happy with the app as it fulfills our need and mainly i am very thankful to the support team, they are very helpful. I absolutely recommend them. cheers !!
Free Gifts is a wonderful app. It does exactly what is claimed and provides the perfect solution to our needs. It takes some work to get set up the way you want. Our site is built on custom code so we don't allow app developer access but Lea and Louis - the support team - were very helpful in offering solutions. The .css file was easy to understand and customize to match the appearance of our site. We had to make very few changes to the .liquid file to meet our needs. The app easily handles the 12+ levels of cart totals we have which include more than 60 free gifts. Output to our order forms is also completely compliant with our needs. Thank you Lea and Louis! Well done!
I used this app to help me do apply free gifts function to our website and also request other assistance regarding some issues I faced. And they responded very fast and well handled the issue with kindness and patience. I highly recommend this app!
Dear Nano Singapore Shop,
It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Thanks to your support, we will certainly work harder to improve our Free Gifts app.
Should you need our support, please do not hesitate to drop us a message via live chat or email support@secomapp.com.
Best regards,
Ellie
Free Gifts - Customer Support Team.
Robert was absolutely amazing support. I would recommend this App mainly because of the support from the team
To Kate McIver Skin, good day!
Thank you so much for your wonderful comments! The knowledge that we could help you right away makes our team, especially Robery, extremely happy. We would be inspired to put in more effort to enhance both our support team and our app by your invaluable support.
If you require any additional help, please don't hesitate to contact us via live chat or by email at support@secomapp.com. We enjoy being with you at all times.
Best wishes,
Hannah
Free Gifts - Customer Support Team
I used this app, and customer service is very good! They help us customize functions, and always answer my question via email or chat.
Good day to you Knours,
We are so thankful to have such a lovely customer like you with us. Your trust and your wonderful feedback will absolutely motivate us to work harder on developing better features for Free Gifts app.
In case you need our support, please feel free to contact us via live chat or email us at support@secomapp.com!
Best regards,
Trix
Free Gifts - Customer Support Team.
We had an issue for the app and contacted the support as our offer did not shown on the cart correctly. Brian, from the support team is very helpful to setup the correct offer for us very quickly. Only thing is we still could not figure out how we can do another offer next time.... .
This app was able to create the kind of offer I was looking to do and Support was very quick and helpful in helping me implement it! Thank you.
We're very sorry to hear that you had a bad experience. It would be better if you let us help you install all liquid code before you try testing the app. Our team of experts will gladly take care of your needs if you choose to use our app again. Thank you :)
Been looking high and low for a free gift app. Probably downloaded most of them and this one is the best! Support is super efficient too. A BIG thank you to Peter Nguyen for the fast response and helping out with my store. Much appreciated!
Great app for us to use when we want to give a little extra boost to our seasonal promotions. And most importantly, EXCELLENT support when we need help.
Skull Shaver, I hope you're having a good day.
We sincerely appreciate your amazing review! Right now, our entire crew is overjoyed! We will continue to work hard to improve the features and experience for our loyal customers as a result of your support.
If you need any help, please contact us by live chat or email at support@secomapp.com. We are always available if you want our assistance!
We looking forward to assisting you!
David
Free Gifts - Customer Support Team