BOGOS.io Free Gift Buy X Get Y , 1,759 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to boost sales and enhance customer shopping experiences through special offers and free gifts. It's praised for its seamless integration, user-friendly interface, and quick setup. The support team is noted for their responsiveness and expertise. Merchants appreciate the app's impact on increasing average order values and reducing abandoned cart rates. It's also valued for its flawless operation with numerous products, customization options, and immediate response via live chat.
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Great app and the support is extremely fast and helpful! Upgraded to the latest 2.0 version on one of our other stores and it looks even better.
The customer service exhibits friendliness and responsiveness, and the application is user-friendly.
Good day to you Clinelle,
Thank you so much for leaving us so awesome a review! With your precious feedback, it motivates us to keep on improving the app and our support team.
If you need further support, we will always be waiting for you at live chat or support@secomapp.com. Your satisfaction is always our highest priority!
Best regards,
Alex
Free Gifts - Customer Support Team.
The support team is always there to help and quick to respond. The chat feature is the best one I have worked with!
Good day to you BabeLash,
We can't express by words how grateful we are to have a chance to support your business! Our team is really excited to read your awesome review. With your precious support, we would definitely try harder to provide better features and also better services.
You are always our pride and joy! Please feel free to reach us anytime via live chat or email support@secomapp.com as we always welcome you!
All the best,
Sam
Free Gifts - Customer Support Team.
Update October 2021: I have been using this app for 6months for specific promotions that we have ran and it always does the job. Very easy to set up yourself and if there's ever anything a bit more complex the team are more than happy to help with the set up. Couldn't be happier with the service, the team are deadset superstars! App seems to be working fine so far, I need to play around with it more to but it's easy to use absolutely no issues so far. Very impressed with the teams customer service and responsiveness throughout all the initial onboarding and with any questions we've had.
Hi Happy Skin Co,
We are super thrilled to read your review and a big thank you from all of Free Gifts Team! Your support encourages us to work harder on improving the app and giving you even better support to our precious customers.
If any further request, we are so happy to give you a hand via live chat or at support@secomapp.com. It's always our pleasure to be with you!
All the best,
Trix
Free Gifts - Customer Support Team.
This app is the best option for offering customers free samples and gifts with purchase. The support team was very helpful with helping me setup the app and my sample offerings, as well as making minor adjustments so that it works for my shop. I highly recommend this app!
Great customer service. We had an issue with coding after multiple years of use and the developer resolved it within 24hrs. We have used this app for multiple promos and giveaways. It's fairly simple to use and has provided great results for our shop. Would recommend.
Hi babyfirst Store,
Free Gifts Customer Service is here to answer any questions you may have. Please accept my heartfelt thanks for your nice remarks and valuable feedback on the Free Gifts app. The Free Gifts Team will work even harder to improve the service for our loyal customers as a result of your support.
Please feel free to reach out to us through live chat or email at support@secomapp.com if you have any more queries. We're always happy to provide a hand!
Thank you and best wishes,
Angie
Free Gifts - Customer Support Team
Great customer service. Helped me out on black friday weekend and made sure there was no issues! highly recommend
Excellent support team, quick to reply (with Live Chat). Customised my offer for me no problems at all.
Dear Conscious Chocolate,
How lovely a customer you are! We are grateful that you trust Free Gifts app and let us accompany you in your business. Thanks to your support, we would work tirelessly to improve Free Gifts app.
May you need further assistance, please contact us via our live chat or email us at support@secomapp.com. We always appreciate you!
Best regards,
Alex
Free Gifts - Customer Support Team.
Had a small issue with the setup and the team was able to get to fixed immediately. Shout out to Anne and Louis that assisted with service recovery. Appreciate it! - Janice
Good day escentials.com,
Thank you so much for your thoughtful words on BOGOS. Our agents Anne and Louis are even happier to know that you are satisfied with their support! Your comment means a lot to the team and we'll do all we can to enhance the service for our long-term clients.
If you still have questions, feel free to reach out to us at support@secomapp.com or via live chat. We're always happy to help out if you need it!
Best regards,
Hannah
BOGOS - Customer Support Team.
Really Nice,
The customer service is amazing, Brian Lee was my operator and he helped us in any aspect, really fast and professional
I really recommend this extension