Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration, user-friendly interface, and unique features like URL parameter conditions. It's praised for boosting sales and conversion rates through free gift offers. Despite a higher price point, its additional functionality and glitch-free operation provide value. The responsive and knowledgeable support team, along with a live chat feature, are appreciated for quick customization and issue resolution. Merchants report increased average order value and movement of slow-selling items. Features allowing customers to claim gifts and use both BOGO and discount codes are also highly valued.

Edited August 27, 2019

We had an issue for the app and contacted the support as our offer did not shown on the cart correctly. Brian, from the support team is very helpful to setup the correct offer for us very quickly. Only thing is we still could not figure out how we can do another offer next time.... .

b.glen Europe
France
Over 2 years using the app
Edited September 7, 2021

This app was able to create the kind of offer I was looking to do and Support was very quick and helpful in helping me implement it! Thank you.

Gruff Pup
United States
Over 2 years using the app
Secomapp replied July 15, 2019

We're very sorry to hear that you had a bad experience. It would be better if you let us help you install all liquid code before you try testing the app. Our team of experts will gladly take care of your needs if you choose to use our app again. Thank you :)

January 2, 2020

Been looking high and low for a free gift app. Probably downloaded most of them and this one is the best! Support is super efficient too. A BIG thank you to Peter Nguyen for the fast response and helping out with my store. Much appreciated!

homehackplus
Singapore
Over 2 years using the app
May 2, 2022

Great app for us to use when we want to give a little extra boost to our seasonal promotions. And most importantly, EXCELLENT support when we need help.

Skull Shaver
United States
Over 2 years using the app
Secomapp replied May 3, 2022

Skull Shaver, I hope you're having a good day.

We sincerely appreciate your amazing review! Right now, our entire crew is overjoyed! We will continue to work hard to improve the features and experience for our loyal customers as a result of your support.

If you need any help, please contact us by live chat or email at support@secomapp.com. We are always available if you want our assistance!

We looking forward to assisting you!
David
Free Gifts - Customer Support Team

October 28, 2020

We use this app quite often to have free items added to the cart automatically and have rarely had any issues with it. If we do, support is quick to jump in to help or fix anything that arises!

NassifMD Dermaceuticals™
United States
Over 2 years using the app
Edited July 6, 2021

We recently updated our theme and Robert and Louis we're able to sort out or issues within just a few minutes. Great support!

Lace Laboratory
Sweden
Over 2 years using the app
March 30, 2021

A good app to offer free gifts with different conditions. The support from the developers is also quick to iron out any issues and develop features to optimise them further. I would recommend this app for anyone looking at going a step forward from the Buy X Get Y native setup on Shopify

Casinetto
United Arab Emirates
Over 2 years using the app
Secomapp replied March 30, 2021

Dear Casinetto,

You make our day with your awesome review! We really appreciate your support to Free Gifts app and feel so motivated by a lovely customer like you. Our team will work tirelessly to develop more interesting features.

If you need any further support, please feel free to send us a message via live chat or support@secomapp.com.

Best regards,
Trix
Free Gifts - Customer Support Team.

November 9, 2021

Robert and Louis are perfect support teams. I wanted to customize the application, their support was so fast and perfect.
I recommend you to use this application.

Mardi Mercredi
Japan
Over 2 years using the app
Secomapp replied November 9, 2021

Good day Mardi Mercredi,

You made our day with your trust in Free Gifts app and your awesome review! Robert and Louis would be happy to know that you are satisfied with our app and support team!

If you have any further requests, please feel free to contact us via our live chat or email us at support@secomapp.com. We always appreciate you!

Best regards,
Richard
Free Gifts - Customer Support Team.

September 20, 2016

Very easy to use. Very helpful. Team members can quickly solve customer's questions.

Fire Vogue
United States
Over 2 years using the app
Edited September 10, 2021

works perfectly as promised - must have app for all shopify stores to increase AOV's - great support!

Almo Wear
India
Over 2 years using the app
Secomapp replied April 5, 2021

Dear Almo Wear,

We are so grateful for your trust in our Free Gifts app and feel so excited that we could make you satisfied with our services. Thanks to your support, we will work tirelessly to improve our app even more.

Should you have any further questions, please feel free to get back to us via our live chat or email us at support@secomapp.com

Best regards,
Trix
Free Gifts - Customer Support Team.