Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to enhance sales and customer shopping experiences with features like 'buy one, get one' offers and free gifts. It's praised for its smooth performance, user-friendly interface, and capacity to manage multiple offers at once. The support team is recognized for their quick response, expertise, and readiness to assist beyond regular hours. It's recommended for any merchant aiming to boost their online presence.

November 11, 2022

Perfect app for our black friday sales! Customer service was outstanding even after hours. 5 stars all the way!!

MwCustoms Inc.
United States
9 months using the app
Secomapp replied November 14, 2022

Dear MwCustoms Inc.,

Thank you so much for leaving us an awesome review! Your precious feedback motivates us to keep on improving the app and our support team.

If you need any assistance from us, please contact our team via live chat or email us at support@secomapp. We are all looking forward to having a chance to support you!

Best regards,
Hannah
Free Gifts - Customer Support Team.

August 12, 2022

Great service and very fast response, especially David, helped me a lot to set up the APP, highly recommended!

Ocare Health&Beauty
New Zealand
9 months using the app
Secomapp replied August 15, 2022

Hello there Ocare Health&Beauty!

Thank you so much for taking the time to write such an amazing review! David is going to be ecstatic to read your wonderful evaluation. If you continue to support us, our team will work even harder to develop new products and services.

We'll always look forward to seeing you! Please contact us at support@secomapp.com at any time via live chat or email. We eagerly await your call!

Best regards.
Hannah
Free Gifts - Customer Support Team.

Edited November 25, 2022

This app is extremely useful for setting up different offers for our store. The customer service and support is top notch and they are always available when you need help! Definitely would recommend this app to anyone using Shopify!

The Good Patch
United States
9 months using the app
Secomapp replied August 10, 2022

Good day to you The Good Patch!

Thank you so much for taking the time to leave such a wonderful review! Our team will work even harder to develop new products and services if you continue to support us.

We'll always be happy to see you! Please contact us at any time via live chat or email at support@secomapp.com. We are eagerly awaiting your call!

Best regards,
Daniel
Free Gifts - Customer Support Team.

February 4, 2022

The app works great for us and offers lots of different configuration options. We were able to realize multiple special offers with it already successfully. The support is also super quick and helpful and has never let us down (even at very unusual times :D). Explicit recommendation!

GAMERS ONLY Test
Germany
8 months using the app
Secomapp replied February 7, 2022

Hey there GAMERS ONLY Test,

Thanks for taking the time to leave such a kind review! Our development team is motivated to keep improving the app thanks to your valuable comments!

Contact us by live chat or email at support@secomapp.com if you need any extra help. We're always happy to help. Providing you with the best possible service is always our top priority!

We wish you the best!
Kyle
Free Gifts - Customer Support Team

June 29, 2021

Works great, have been using their app for over a year. Their support team is great! It's a conversion booster

Waggy Pup
United States
8 months using the app
Secomapp replied June 30, 2021

Good day to you Waggy Pup,

We can't express by words how grateful we are to be chosen by you! With your precious support, our team would definitely try harder to provide better features and also better services.

You are always our pride and joy! Please feel free to reach us anytime via live chat or email support@secomapp.com as we always welcome you!

All the best,
Sam
Free Gifts - Customer Support Team.

October 26, 2018

For order packing, we need every item to appear on the order sheet with a corresponding barcode, and needed a way to automatically add custom inserts and stickers to all of our shipments. This may not be the typical use-case scenario for the Free Gifts app, but it was a simple and highly recommended way to do it without paying for expensive custom programming. The app works just as we hoped, and the tech support from Secomapp has been great. 5 stars!

Made Man Nutrition
United States
8 months using the app
November 15, 2022

We were searching for a GWP app that would do everything we needed it to do for what felt like forever, and we finally found this and it's perfect! Lots of functionality and customization, an easy way to test and get a link to only show the deals to certain customers, and the customer service is VERY responsive and very helpful. They helped match the design to our store within about 2 minutes. Definitely recommended!

Verve Culture
United States
8 months using the app
Secomapp replied November 17, 2022

Greetings Verve Culture,

We just received your glowing review and we couldn't be any happier :D
With your support, our team can continue to improve our services to make sure that they would get more perfect, every single time!

Our team will be right here over at Live chat or in the email support@secomapp.com if you ever need us! Let us know and we will be right there to assist!

Much appreciated!
Hannah
Free Gifts - Customer Support Team

Edited November 27, 2018

nice and easy to use
got more and bigger orders with it
great serivce team and they help lot when meet a problem

www.hotbeautyhair.com
United States
8 months using the app
July 18, 2022

L'application est très facile à utiliser et le service client très réactif et très sympathique je recommande !

Label K
Belgium
8 months using the app
Secomapp replied July 19, 2022

Bonjour Label K,

Nous apprécions vos commentaires positifs ! En ce moment, toute notre équipe est aux anges ! Nous continuerons à travailler dur pour améliorer nos produits et l'expérience de nos clients fidèles grâce à votre soutien.

Si vous avez besoin d'aide, veuillez nous contacter par chat en direct ou par e-mail à support@secomapp.com. Nous sommes toujours disponibles pour vous aider si vous en avez besoin !

Toutes mes excuses pour les erreurs de traduction, le cas échéant, car nous avons utilisé Google Translate pour le français :D

Nous espérons vous être utile!
Élie
Cadeaux gratuits - Équipe d'assistance à la clientèle

October 22, 2020

This app has been really easy to install and works a treat! It automatically adds our free offer to the cart which is exactly what we needed. Support has been incredibly responsive and helpful as well - very much appreciated!

The Base Collective
Australia
8 months using the app