BOGOS.io Free Gift Buy X Get Y

BOGOS.io Free Gift Buy X Get Y

Reviews (2,181)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its BOGO offers and automatic gift addition to carts, which significantly enhance sales and customer satisfaction. They praise its seamless Shopify integration, user-friendly interface, and customizable promotions. The app is noted for its reliable performance and easy setup. Exceptional customer support, with team members like Mina, Anne, and David, is frequently highlighted for their prompt and helpful service.

October 26, 2018

Best app out there for offering free gifts as it simply is the most versatile. Their support team is there to help you out whenever you need it, great service.

Dedicated Europe
Netherlands
Almost 4 years using the app
February 26, 2018

Great app with an awesome support staff. Have helped me implement some custom changes.

For promotions where there is more than one gift choice, I'm hoping they can implement automatically adding a default gift if the customer proceeds to checkout without choosing a gift. That would complete an already great app.

Gentil
Australia
Almost 4 years using the app
July 17, 2019

This app has been wonderful! The support is top notch and always quick to respond and help me with any questions I've had! Thanks!

Gigi and Max
United States
Almost 4 years using the app
February 7, 2022

Good software and Great support by Anne. They fix most of the issues you report immediately. Would highly recommend

Supplement Warehouse
Australia
Almost 4 years using the app
Secomapp replied February 7, 2022

Good day to you Supplement Warehouse!

Thank you so much for such a kind review! When Anne sees your review, she will be overjoyed. The more you help us, the harder we'll strive to improve our products and services.

You'll always bring us happiness! At any moment, you may get in touch with our support team by live chat or email at support@secomapp.com. We can't wait to hear from you!

Best wishes to you!
Trix
Free Gifts - Customer Support Team

Edited August 31, 2018

Works great right out of the box and the liquid update for site code was FREE and fast! Makes the free gift and add on experience much smoother for the customer.

Updating this review - Installed a new theme and the free gifts team added the required liquid code to my new theme for free and in a very timely manner. Support here is great and the product works well.

Ronnie Coleman Signature Series
United States
Almost 4 years using the app
July 7, 2023

By far the BEST app for BOGOS and Free Gifts! I cannot say enough good things about the team at Secomapp - they are incredibly responsive and helpful. This app works exactly as it should and has helped us double our sales since installing it! You will not regret using this app!

Brutus Monroe
United States
Almost 4 years using the app
Secomapp replied August 14, 2023

Good day to you Brutus Monroe,

Thank you so much for leaving us so awesome review! With your precious feedback, it motivates us to keep on improving the app and develop better features for our precious customers!

If you need further support, we will always be waiting for you at live chat or support@secomapp.com. We always appreciate you so much!

Best regards,
Hannah
BOGOS - Customer Support Team.

Edited February 28, 2023

I am amazed by the app features and more specifically support team are really great. In our new theme, we want fee gift to be added in the side cart via AJAX and they fixed in no time. Especially thank you Anne and Brian.

Super Sleeper Pro
Australia
Almost 4 years using the app
Secomapp replied May 14, 2021

Dear Super Sleeper Pro,

I can't express in words how grateful we are to have a chance to support a patient and warm-hearted customer like you! Trix will definitely be happy to hear that. Our team will work tirelessly to develop new features and improve our support quality.

Don't hesitate to drop us a message via live chat or email address support@secomapp.com. We are always willing to assist you!

Cheers,
Robert
Free Gifts - Customer Support Team.

March 30, 2022

Support is very responsive and helpful! We have been using the Free Gifts app for months now and we're still very happy with it.

Lash Box LA
United States
Over 3 years using the app
Secomapp replied April 1, 2022

Hope you are having a wonderful day Lash Box LA,

We really appreciate your wonderfully kind review! Our entire team is over the moon right now! Thanks to your support, we will definitely keep working harder and harder to improve the features and experience for our loyal customers.

If you require any assistance at all, please contact us by live chat or email at support@secomapp.com. We are always there if you need us!

All the best!
Steven
Free Gifts - Customer Support Team.

Edited August 16, 2024

perfect support !! Great App

Team-Trettl Cosmetics
Germany
Over 3 years using the app
Secomapp replied March 26, 2021

Hi Team-Trettl Cosmetics,

How lovely you are! We appreciate you and your support to Free Gifts app so much. Our team would definitely keep on improving the app so that we can provide you with more stunning features.

May you need any further assistance, we are just one message away via our live chat and support@secomapp.com.

Best regards,
Trix
Free Gifts - Customer Support Team.

Edited July 1, 2024

Been using this app for years and the support & dev teams are always really good. Mina from the support team has been a fantastic help recently and hopefully the dev team can implement a specific use-case feature which would further improve this great app.

Heliocare
United Kingdom
Over 3 years using the app