BOGOS.io Free Gift Buy X Get Y

BOGOS.io Free Gift Buy X Get Y

Reviews (2,332)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and customer satisfaction through easy-to-set-up buy-one-get-one offers, particularly praising the "Free Gift Buy X Get Y" feature. It integrates seamlessly and offers real-time analytics to manage promotions effectively. The app is noted for its reliable performance over long periods, and the support team, including Mina, Anne, and David, is commended for their quick and effective assistance, even during weekends and holidays.

Edited April 16, 2024

David, Brian, Robert, Anne, Mikie and their whole team are spectacular! We have an online tropical fish store and every second counts for us. They are always very quick to respond and involve the whole team to address the issue and get it fixed ASAP. Everyone is very knowledgeable and courteous. They really care! We are very pleased with the app and all of the professional support we receive.

Addendum: Just received additional support from Mia and Brian via the chat function. Such an immediate response and update on the fly! This is extraordinary service and we couldn't be happier. Mia also made some great suggestions which we implemented. Thanks to Mia and Brian and the whole app team for being so responsive and professional!

The iFISH Store
United States
About 6 years using the app
Secomapp replied February 12, 2022

Hello there The iFISH Store!

Thank you so much for taking the time to write such an amazing review! Robert is going to be ecstatic to read your wonderful evaluation. If you continue to support us, our team will work even harder to develop new products and services.

We'll always look forward to seeing you! Please contact us at support@secomapp.com at any time via live chat or email. We eagerly await your call!

Best regards.
Carlson
Free Gifts - Customer Support Team.

October 25, 2018

Brian has been quick a supportive through all my nitty and gritty demands. App has been working as intended even though not 100% i'd give it 5 stars due to great support.

Life Pharmacy St Lukes
New Zealand
About 6 years using the app
May 16, 2017

The app is brilliant, saves us hours of work and Nicolas is one of the fastest and most helpful guys with installation and tech support I've ever encountered. I'm delighted with Secomapp.

Afinepairofshoes
United Kingdom
About 6 years using the app
April 11, 2024

Hat alles wunderbar geklappt. Mina hat sehr gute Arbeit geleistet und alles einwandfrei eingerichtet. Vielen Dank!

levitalife
Germany
15 days using the app
Edited May 24, 2024

Really great app that helps us add some extra goodies for our customers at checkout. Daniel is really responsive and makes sure we are 100% happy with the outcome. I appreciate his help and how well this app works. Thank you!

Black Moon Cosmetics
United States
Almost 6 years using the app
Edited September 10, 2023

I had some challenges, very probably with the way we had set up our GWP, I have no technical ability and normally I have a team of people that work our website, however this was at the weekend and everyone was out of the the office. I contacted BOGOS through the chat and didn't expect a reply because it said it was closed at the weekend, however David from BOGOS replied and was extremely helpful. He asked me relevant questions to find a solution and when I said I really had no idea on how to implement that solution David did it for me. He then monitored our site for a 24hr period to ensure that the GWP was still working. David contacted me at the end of this and checked in to see if everything was still ok. Thanks David, great 5* service.

Daniel Sandler Makeup
United Kingdom
Over 5 years using the app
November 29, 2016

Great app and the team are always very happy to help and solve things very quickly, thanks so much!

Shop Dixi
United Kingdom
Over 5 years using the app
September 19, 2018

Secomapp customer service is attentive, knowledgeable and friendly. Quick assistance was provided to us, with thoughtful follow ups sent afterwards.

Glow Recipe
United States
Over 5 years using the app
Edited November 24, 2021

We've been using this for a bit now and I'm rather pleased with it. Straight forward and keeps things organized on our end when it comes to who gets what so that my warehouse doesn't miss something. :) I keep coming back and using these folks. Great for what is needed, and their customer service is fantastic in helping you out. Thanks!
Every once it awhile it turns itself off for some odd reason (usually when we're seeing HEAAAAAVY traffic) and we just do a bump and back it goes.

Wyrd Miniatures - Online Store
United States
Over 5 years using the app
January 28, 2022

Great customer service. We had an issue with coding after multiple years of use and the developer resolved it within 24hrs. We have used this app for multiple promos and giveaways. It's fairly simple to use and has provided great results for our shop. Would recommend.

babyfirst Store
United States
Over 5 years using the app
Secomapp replied January 28, 2022

Hi babyfirst Store,

Free Gifts Customer Service is here to answer any questions you may have. Please accept my heartfelt thanks for your nice remarks and valuable feedback on the Free Gifts app. The Free Gifts Team will work even harder to improve the service for our loyal customers as a result of your support.

Please feel free to reach out to us through live chat or email at support@secomapp.com if you have any more queries. We're always happy to provide a hand!

Thank you and best wishes,
Angie
Free Gifts - Customer Support Team