Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to enhance sales and customer shopping experiences with features like 'buy one, get one' offers and free gifts. It's praised for its smooth performance, user-friendly interface, and capacity to manage multiple offers at once. The support team is recognized for their quick response, expertise, and readiness to assist beyond regular hours. It's recommended for any merchant aiming to boost their online presence.

February 3, 2022

We are facing some issues in the app and it was to be solved asap , the support team has very patiently resolved the issue. Keep up the good work , great job

RiteBite Max Protein
India
7 months using the app
Secomapp replied February 7, 2022

Hi RiteBite Max Protein!

You made our day with your confidence in the Free Gifts app and your amazing review! That we were able to assist and satisfy you makes everyone here happy!

Contact us at support@secomapp.com if you have any further questions or concerns. At any time, we'll be happy to assist you!

Have a wonderful day!
Robert
Free Gifts - Customer Support Team

Edited October 9, 2023

Anne attended me today. I just download the app and needed some support. She was great helping me, i wanted to create a special offer and she went through all the options trying to understand me step by step all the time. The main point is that she cambe back with a solution and configurated the gift for me. I recommend them ! Thanks

Three Hugs - Puériculture, Mode et Accessoires de bébé
Spain
7 months using the app
Secomapp replied April 14, 2022

Hello Three Hugs - Puériculture, Mode et Accessoires de bébé,

That review has warmed our hearts tremendously! Anne and Louis are speechless right now because they are overjoyed!
Thanks to you, we now have even more motivation to improve our services in the days ahead:D

If you ever need assistance, please contact us by Live Chat or email at support@secomapp.com.

Best wishes,
Becky
Free Gifts - Customer Support Team.

June 25, 2019

We needed this app to offer a free tee where the customer chooses the size tee they want. This works great. Response is quick and polite. Installing code is also very quick.

Lucius
United States
7 months using the app
April 16, 2017

Great app! Works great! The support is always ready to answer your questions and inquiries.

The Kdom
Oman
7 months using the app
December 5, 2017

It gets the job done and the support is great.

The Roark Revival
United States
7 months using the app
May 18, 2021

Trix (and the developer) are great! Fantastic support. Second time I use their app. It answered our needs to:
- give GWP over certain threshold
- add Promotion Message on the cart page to entice customers
- synced to inventory Good app to add.
Souni

Vente Privée | GROUPE CLARINS | Private Sale
Canada
7 months using the app
Secomapp replied May 21, 2021

Hi Vente Privée | GROUPE CLARINS | Private Sale,

Thanks a ton to your wonderful feedback! Trix and Louis would definitely be excited to read your review and our team is so thrilled to know that Free Gifts app has been installed on your two stores.

May you need any further assistance, please feel free to drop us a message via live chat or email us at support@secomapp.com. It's always our pleasure to accompany you.

All the best,
Sam
Free Gifts - Customer Support Team.

December 12, 2017

Great app and very responsive support!

Chantecaille
United States
7 months using the app
August 21, 2018

Good support, app does what it says.

Oral Science
Canada
7 months using the app
November 23, 2022

The team running this app are AMAZING. I needed a last minute solution for some Black Friday promos and they got us up and running last minute and super speedy. The app is super clean in cart and works great. THANK YOU TEAM!

ohne
United Kingdom
7 months using the app
Secomapp replied December 1, 2022

Greetings ohne,

Thank you so much for your considerate remarks regarding our assistance.
Your encouraging comments have boosted our confidence, and we'll use them to enhance our services!

Please get in touch with us by Live Chat or email at support@secomapp.com if you have any questions.

We are eager to help you once more!
Hannah
Free Gifts - Customer Support Team

November 13, 2016

Great app and great support! Up and running in no time. Thanks guys!

Wovii
Australia
7 months using the app