BOGOS.io Free Gift Buy X Get Y

BOGOS.io Free Gift Buy X Get Y

Reviews (2,335)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and customer satisfaction through easy-to-set-up buy-one-get-one offers, particularly praising the "Free Gift Buy X Get Y" feature. It integrates seamlessly and offers real-time analytics to manage promotions effectively. The app is noted for its reliable performance over long periods, and the support team, including Mina, Anne, and David, is commended for their quick and effective assistance, even during weekends and holidays.

Edited August 30, 2021

Great Help! very nice support team and always a very quick answer. Problem was solved after 30 minutes.

Ginsonline
Belgium
Over 4 years using the app
Secomapp replied March 29, 2021

***UPDATE Apr 12, 2021
Hi Ginsonline Team,
We have tried to contact you via several tickets including: #97289, #97067, #96635 regarding the issue with $0 products. Could you please check your mailbox and let me know your thought?

-------------
Hi Ginsonline,
I’m really sorry for your unhappy experience! Our Developer Team has completed fixing the issue for you. We have replied to you via ticket no #96635. Could you please check your mail box and let me know your thought?
Thank you so much!
Robert
Free Gifts – Customer Support Team

November 22, 2019

Incredible support provided (quick installation and response to questions)! Surprised the app was able to work with other checkout flow apps installed on site.

Epicuren Discovery
United States
Over 4 years using the app
March 17, 2023

Super speedy response/help with support! Have had nothing but a great experience with this app! :)
Would recommend!

Scribble Prints Co.
United States
Over 4 years using the app
Secomapp replied March 22, 2023

Dear Scribble Prints Co.,

Our team is super thrilled to read your awesome feedback. It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Thanks to your support, we will certainly work harder to improve our BOGOS app.

Should you need our support, please do not hesitate to drop us a message via live chat or email support@secomapp.com.

Best regards,
Hannah
BOGOS - Customer Support Team.

December 1, 2023

Excellent Customer Service!

VIKTORIA LOUISE
Austria
42 minutes using the app
June 20, 2023

Would recommend this app. It's relatively easy to use, the devs are always helpful, and their response time is super fast as well.

by charlotte
Australia
Over 4 years using the app
Secomapp replied July 2, 2023

Good day to you by charlotte,

Thank you so much for leaving us so awesome a review! With your precious feedback, it motivates us to keep on improving the app and our support team.

If you need further support, we will always be waiting for you at live chat or support@secomapp.com. Your satisfaction is always our highest priority!

Best regards,
Hannah
BOGOS - Customer Support Team.

May 4, 2023

Their customer service is prompt and very knowledgeable. I have 6 Shopify Stores and many personalization demands for each and they were able to accommodate them easily. I wish every Shopify App was this good :)

Super-Dry (04)
Canada
Over 4 years using the app
Secomapp replied May 4, 2023

Good day to you Super-Dry (04)!

Thanks a ton for your wonderful feedback! Our team is so happy to know that we could assist you promptly. Your precious support would definitely motivate us to work harder to improve our app and our support team.

May you need any further assistance, please feel free to drop us a message via live chat or email us at support@secomapp.com. It's always our pleasure to accompany you.

All the best,
Hannah
BOGOS - Customer Support Team.

July 13, 2018

Best customer experience ever. They were very helpful!

Rocky Mountain Barber Company
Canada
Over 4 years using the app
March 23, 2024

Une application très complète, qui permet beaucoup de configuration et surtout un service client très à l'écoute, patient et qui a pour mission de répondre à toutes nos demandes ! Merci à Mina pour son temps ! J'ai déjà pu tester d'autres applications et aucune ne répondait aussi bien à nos besoins ! Je recommande vivement.

Cura naturale
France
About 4 hours using the app
Edited February 27, 2017

The customer support was amazing. They even answered my email on Saturday! My request for customization was done in one day. I would recommend it to anyone who is on the fence.

Evesgarden
United States
Over 4 years using the app
Edited September 28, 2018

A perfect app to make gifts to customers in order to retain them. Assistance is really fast and available to solve requests and open tickets.

I really recommend this app!

Be Perfect Store
Italy
Over 4 years using the app