BOGOS.io Free Gift Buy X Get Y

BOGOS.io Free Gift Buy X Get Y

Reviews (2,335)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and customer satisfaction through easy-to-set-up buy-one-get-one offers, particularly praising the "Free Gift Buy X Get Y" feature. It integrates seamlessly and offers real-time analytics to manage promotions effectively. The app is noted for its reliable performance over long periods, and the support team, including Mina, Anne, and David, is commended for their quick and effective assistance, even during weekends and holidays.

November 9, 2023

Works amazing for us. Worked extensively with Mina to customize offerings, was done super fast and very effectively!

ZENMED
Canada
Over 4 years using the app
March 23, 2024

Une application très complète, qui permet beaucoup de configuration et surtout un service client très à l'écoute, patient et qui a pour mission de répondre à toutes nos demandes ! Merci à Mina pour son temps ! J'ai déjà pu tester d'autres applications et aucune ne répondait aussi bien à nos besoins ! Je recommande vivement.

Cura naturale
France
About 4 hours using the app
November 26, 2018

App worked perfectly, and Nicolas went out of his way to ensure that we were up and running before our busiest weekend of the year.

Fatboy USA
United States
Over 4 years using the app
May 20, 2018

Great app and really terrific and timely support from their team, especially Louis. Couldn't be happier with them.

Inavantetest
United States
Over 4 years using the app
December 26, 2019

This app is great and what is even better is the support that they offer! Their support team is top notch!

Mark Bell Sling Shot®
United States
Over 4 years using the app
Edited December 23, 2021

Shoutout to Robert and Anne for the world-class support! I experienced an issue with setting up an offer and Robert was quick to jump in to help me with it. Louis is also quick to help troubleshoot some coding issues for us. The app work well with Buy 1 Get 1 promotion and it also has the ability to set up Purchase with Purchase deals. Easy to set up with a few clicks. Importantly, thumbs up to the customer support team - Trix & Louis who have greatly supported in the process of getting us familiar, and guidance in setting up with bundle deals. Definitely would recommend this app to e-commerce retail business in a consumer-centric environment.

Robinsons Singapore
Singapore
Over 4 years using the app
Secomapp replied September 7, 2021

Hi Robinsons Singapore,

Our team is always grateful to have you with us and it's our honor to support you. Although we have received your wonderful feedback, we acknowledge that there are some points we need to improve in order to make our precious merchants fully satisfied.

If you need any assistance from us, please contact our team via the live chat or email us at support@secomapp. We are all looking forward to having a chance to support you!

Best regards,
Martin
Free Gifts - Customer Support Team.

July 15, 2021

Excellent support team who are very responsive to questions and happy to customise where possible to suit your needs.

Vida Glow Australia & New Zealand
Australia
Over 4 years using the app
Secomapp replied July 16, 2021

Good day Vida Glow Australia & New Zealand,

We are all so proud that our app and support can make you feel satisfied! Your trust and wonderful feedback motivated us to keep on developing the app and providing better services to our customers.

If you have any further questions, please feel free to leave us a message via live chat or an email to support@secomapp.com. We are always ready to support you!

Best regards,
Alex
Free Gifts - Customer Support Team.

August 22, 2023

This app is solid! Of all the dozens of apps we've worked with and tried out, the BOGOS app has the most legitimate, helpful, responsive, and thorough customer support I've experienced. They work hard to fix crazy things and put out fires quickly. I really appreciate it!!!

LEAHLANI
United States
About 4 years using the app
March 24, 2023

This app is working really well for our store. Support is really fast to reply, David and Brian fixed our issue in no time.

The Detox Market
United States
About 4 years using the app
Secomapp replied April 7, 2023

Greetings to you The Detox Market,

Your admirable review and your faith in the BOGOS app made our day! We are all pleased that we could help and satisfy you, especially David and Brian in our Support team.

Please feel free to get in touch with us at support@secomapp.com or through our live chat if you have any additional requests. We are always pleased to help you!

The very best,
Hannah
BOGOS - Customer Support Team

October 27, 2023

The team is always so quick to answer! Some apps take hours or days ! They are always so eager to help and check my work!

Tracie Martyn
United States
About 4 years using the app