BOGOS.io Free Gift Buy X Get Y

BOGOS.io Free Gift Buy X Get Y

Reviews (2,335)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and customer satisfaction through easy-to-set-up buy-one-get-one offers, particularly praising the "Free Gift Buy X Get Y" feature. It integrates seamlessly and offers real-time analytics to manage promotions effectively. The app is noted for its reliable performance over long periods, and the support team, including Mina, Anne, and David, is commended for their quick and effective assistance, even during weekends and holidays.

October 27, 2016

Love this app. Great support that is communicative and helpful. Thank you!

Opalite
United States
About 4 years using the app
Edited November 13, 2024

I would highly recommend this App, we have it installed on both our Shopify stores! Features work well and great support from the team! Thank you so much David and Brian for your instant help and support

Kleva Range - Everyday Innovations
Australia
About 4 years using the app
Secomapp replied May 12, 2021

Dear Kleva Range - Everyday Innovations,

We can’t express how excited our team were when reading your wonderful feedback! It definitely encourages all of us to keep up with improving our app and services everyday.

Please feel free to reach out to us anytime via live chat and email support@secomapp.com. It's always our pride to accompany you!

All the best,
Trix
Free Gifts - Customer Support Team.

January 7, 2024

geweldig klantenservice! ze hebben me ook geholpen met veel instellingen.

Frentano
Netherlands
2 days using the app
April 22, 2020

This app enables me to automatically add free accessories that comes with my products. It is very reliable and the customer support is awesome.

Super-Dry Systems Inc.
Canada
About 4 years using the app
November 25, 2021

Amazing customer service. Not only is this app very functional and does exactly what I need it to do, the customer service really impressed me. I did not expect to hear back on Thanksgiving Day for help on my Black Friday deal that wasn't working. But I initiated chat anyways just in case. And I heard back. Daniel helped me fix everything about the offers without hesitation and they're working perfectly now. Highly recommend this app!

p1supps
United States
About 4 years using the app
Secomapp replied November 26, 2021

Good day to you p1supps!

Thanks a ton to your wonderful feedback! Our team is so happy to know that we could assist you promptly. Your precious support would definitely motivate us to work harder to improve our app and our support team.

May you need any further assistance, please feel free to drop us a message via live chat or email us at support@secomapp.com. It's always our pleasure to accompany you.

All the best,
Sam
Free Gifts - Customer Support Team.

May 2, 2022

We've been using this app for years without any issues! Today we had a small hiccup during our Mother's Day promotion, but the developer team at Secomapp fixed it within the hour (outside of their regular business hours!) so that we wouldn't have any delay in our user experience. Truly the best customer service. Fast, reliable, and always friendly. #miracleworkers saving my Monday. Thank you!!

Au Naturale Cosmetics
United States
About 4 years using the app
Secomapp replied May 3, 2022

Hi Au Naturale Cosmetics,

We are ecstatic and grateful for your compliments on our services! That note will surely aid us in our efforts to provide outstanding customer service!

Please contact us via LiveChat or email at support@secomapp.com if you have any questions.

Best regards,
Daniel
Free Gifts - Customer Support Team

March 8, 2022

very nice & useful apps with very fast responsive support team. support team settle my issues promptly.

DECORTÉ Malaysia
Malaysia
Almost 4 years using the app
Secomapp replied March 11, 2022

DECORTÉ Malaysia, good day to you!

You made our day by placing your trust in the Free Gifts app and giving it a five-star rating! Our entire team is ecstatic to have been able to assist and delight you!

Please contact us at support@secomapp.com if you have any more questions or issues. We'll be there for you anytime you need us!

All the best,
Kenny
Free Gifts - Customer Support Team.

November 23, 2016

Great plugin , with a great support team. I highly recommend this.

Jaco

Babylove New Zealand
New Zealand
Almost 4 years using the app
Edited December 7, 2021

This is a great app! We totally recommend it to everyone. We had a hard time before looking for a gift offer app and had wasted a lot of time trying out other apps and finally we saw this app! It has all the features/settings/options we need for a free gift app. Support team is great and very accommodating too! I commend Trix and Robert!! Robert also attended to my inquiry and have resolved it rather fast. Thank you!

Adora
Philippines
Almost 4 years using the app
Edited November 15, 2023

The support is amazing, everytime I have come accross a problem the team at BOGOS are there and fix it straight away. I have never experienced support this good from any other shopify app. Anne , Brian and chica have been amazing today. Thanks again for all of your help.

CPAP Victoria
Australia
Almost 4 years using the app
Secomapp replied June 9, 2023

Good day to you CPAP Victoria,

We can't express in words how grateful we are to have a chance to support your business! Our team is really excited to read your awesome review. With your precious support, we would definitely try harder to provide better features and also better services.

You are always our pride and joy! Please feel free to reach us anytime via live chat or email support@secomapp.com as we always welcome you!

All the best,
Hannah
BOGOS - Customer Support Team.