BOGOS.io Free Gift Buy X Get Y

BOGOS.io Free Gift Buy X Get Y

Reviews (2,336)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales with its easy-to-set-up Buy-One-Get-One offers and customizable discount features. It's praised for its user-friendly interface, seamless Shopify integration, and reliable performance. The real-time analytics are particularly valued for tracking promotional success. Customer support is noted for its responsiveness and effectiveness, even during weekends and holidays, enhancing the overall user experience.

Edited June 1, 2023

Very happy with this application! It meets all my needs, and I recommend it. Another very positive point is the support team! Special mention to Anne and Brian, who are very responsive.

Osée
France
Over 3 years using the app
Secomapp replied March 11, 2021

Thanks for leaving us a review! Our team is definitely so grateful to see your review!

March 30, 2022

Support is very responsive and helpful! We have been using the Free Gifts app for months now and we're still very happy with it.

Lash Box LA
United States
Over 3 years using the app
Secomapp replied April 1, 2022

Hope you are having a wonderful day Lash Box LA,

We really appreciate your wonderfully kind review! Our entire team is over the moon right now! Thanks to your support, we will definitely keep working harder and harder to improve the features and experience for our loyal customers.

If you require any assistance at all, please contact us by live chat or email at support@secomapp.com. We are always there if you need us!

All the best!
Steven
Free Gifts - Customer Support Team.

Edited August 16, 2024

perfect support !! Great App

Team-Trettl Cosmetics
Germany
Over 3 years using the app
Secomapp replied March 26, 2021

Hi Team-Trettl Cosmetics,

How lovely you are! We appreciate you and your support to Free Gifts app so much. Our team would definitely keep on improving the app so that we can provide you with more stunning features.

May you need any further assistance, we are just one message away via our live chat and support@secomapp.com.

Best regards,
Trix
Free Gifts - Customer Support Team.

Edited July 1, 2024

Been using this app for years and the support & dev teams are always really good. Mina from the support team has been a fantastic help recently and hopefully the dev team can implement a specific use-case feature which would further improve this great app.

Heliocare
United Kingdom
Over 3 years using the app
September 5, 2022

Great customer support. The team is always very responsive and always willing to help! On top of that, they are all very kind. I recommend using this app.

The Nue Co.
United States
Over 3 years using the app
Secomapp replied September 12, 2022

Dear The Nue Co.,

This is Free Gifts - Customer Support Team. Thank you so much for your compliment on the Free Gifts. Your support means the world to us and it would encourage Free Gifts Team to work tirelessly to improve the features for our valued customers.

If you have any further requests, please feel free to contact us via our livechat or email us at support@secomapp.com. We are always ready to serve!

Best regards,
Hannah
Free Gifts - Customer Support Team.

August 9, 2019

Very useful app. Offering free gifts makes a big difference to my conversion rate. Developer is also very quick to resolve the minor issues I had.

Badminton HQ
United Kingdom
Over 3 years using the app
April 9, 2021

Great service by both Robert and Brian. Fast, helpful and patient. Quick turnaround and helped troubleshoot on different browsers too. Great customer service. Thanks team!

Algenist
United States
Over 3 years using the app
Secomapp replied April 9, 2021

Hi Algemist,

Thank you so much for your trust in our app and we sincerely appreciate your support for Free Gifts. Robert and Brian would definitely be happy to read your awesome review. We will try our best to develop our app even more for our customers.

May you need any further assistance, we are always here to support via live chat or email support@secomapp.cõm

Best regards,
Trix
Free Gifts - Customer Support Team.

August 12, 2022

David was quick to solve our problems and help us get our free gifts organized! Great app and better customer service!

coastland apparel
United States
Over 3 years using the app
Secomapp replied August 15, 2022

Good day to you coastland apparel,

Thank you so much for leaving us so awesome a review! Your precious feedback motivates us to keep improving the app and our support team.

If you need further support, we will always be waiting for you at live chat or support@secomapp.com. Your satisfaction is always our highest priority!

Best regards,
Hannah
Free Gifts - Customer Support Team.

Edited September 19, 2023

The moment we reached out with questions about setting up rules, they responded promptly and provided clear and concise guidance that made the entire process a breeze. The team especially David not only resolved my query but also ensured I fully understood the rule setup, which was immensely helpful. Appreciate it.

Dermalogica Malaysia
Malaysia
Over 3 years using the app
April 17, 2015

We love this app and the support team worked with us until we got it right. We include this app in each of our e-newsletters. Since it works through our cart, its seamless.

Earth Rugs
United States
Over 3 years using the app