Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its unique features, user-friendly interface, and seamless Shopify integration. It's praised for boosting sales through free gifts and additional product offers, and increasing average order value. Merchants appreciate the time-saving setup, compatibility with apps like PageFly, and responsive support team. The app's customization options, automatic BOGO offers, and ability to separate discounted and free items are also well-received. Despite the team being based in Vietnam, they ensure availability during US-friendly hours for live chat support.

December 18, 2019

Cool app, which offers many features. I have already sent an email campaign with the links for a free gift, and the response was very promising, so that I will continue with promotions. However, the app is very robust, and you need to be a tech guy. I think I am kind of, but it was still too much. Fortunately, Peter from Secomapp tech support was fantastic and very helpful. He installed the app quickly and also created some test campaigns that I did not have any problems to make my own. Thanks for that!

zirafa
Slovenia
8 months using the app
February 7, 2020

Super useful app! We have used it for several email campaigns, which were very profitable. It is tricky to install the app, though, but Peter from support was great, he helped us a lot and ensured that everything went smoothly. I would give 4 stars due to the tricky installation, but one star goes to Peter and his support.

1ashop.hu
Slovenia
8 months using the app
February 7, 2020

Cool app, handy for email campaigns. The only negative thing is the installation. It's a bit confusing, but Peter on support helped me a lot and did all the hard work. Thanks!

cool-shop-pl
Slovenia
8 months using the app
May 18, 2016

nice app with many features, I installed it for my 3 stores and all working well. Support really helpful and very friendly, don't forget to request them to install code for your themes whenever you change to new one.

Tavern Duluth Store
United States
7 months using the app
July 12, 2022

We use the app each week and the support is beyond great. the team works hard to correct any element that is not right. We have started making this app our main promotional hub for all free gifts, samples and discounted items. I would recommend this to any new shopify store.

European Wax Center
United States
7 months using the app
Secomapp replied July 12, 2022

Dear European Wax Center,

We appreciate and are grateful for your kind words about our services. That note will undoubtedly help us in our efforts to provide outstanding customer service!

Please get in touch with us by LiveChat or email at support@secomapp.com if you have any questions.

We hope to be able to help you!
Wayne
Free Gifts - Customer Service Team

April 29, 2020

Great app! looks beautiful and great service. Thanks Brian. Highly recommend. It looks exactly the way I want it

Erabella Hair Extensions
New Zealand
7 months using the app
July 31, 2023

¡El equipo de Atención al cliente es de 10! Te mantienen en todo momento informado de cómo va el caso, son rápidos en contestar y eficaces.

Levid Cosmetics
Spain
6 days using the app
Secomapp replied August 14, 2023

Hola Cosméticos Levid,

¡Qué cliente tan encantador eres! Agradecemos que confíes en BOGOS app y nos dejes acompañarte en tu negocio. Gracias a su apoyo, trabajaríamos incansablemente para mejorar nuestra aplicación.

Si necesita más ayuda, contáctenos a través de nuestro chat en vivo o envíenos un correo electrónico a support@secomapp.com. ¡Siempre te apreciamos!

Atentamente,
Hannah
BOGOS - Equipo de atención al cliente.

Edited November 8, 2022

Fantastic service! I need help with something and the response is immediate, even after working hours! 10/10 would recommend!

Myblend - Förändrar sättet hur du mixar
Sweden
7 months using the app
Secomapp replied March 11, 2021

Thank you so much for leaving us a review. We're glad you enjoy Free Gifts!

Edited January 4, 2018

works well with my other apps. does what it says!

Great customer service! Thank you guys!

Apache Pine
United States
7 months using the app
November 19, 2015

This is awesome, A very powerful and easy to set up marketing tool.

We have been using it for some time and the take up has been excellent. It is a very worthwhile item to have for anyone wanting to give something extra for customers to remember them by.

Thomas and the development team are always on hand with fantastic support. Nothing is too much trouble and I will recommend any work that they do

Elements Bodycare
United Kingdom
7 months using the app