Frequently Bought Together CBB

Frequently Bought Together CBB

Reviews (2,450)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting sales and enhancing store aesthetics by showcasing older products through discount bundles. It's easy to install and customize, aligning well with various store themes. The app is noted for its reliable performance and exceptional customer support, with staff readily available via instant chat to assist with technical issues and aesthetic enhancements, significantly improving business operations.

Edited May 16, 2019

This app really works well. We use it and have seen an increased average order value. The only thing that is frustrating is that I cannot click the "help" button in the backend to speak with anyone. The buttons on the backend dont seem to be working (maybe its my browser). I have been speaking with their help team (I found their contact e-mail elsewhere) and they assure me that the help button should be working. For whatever reason it still does not work. But this SHOULD NOT make you rethink this app. The team (when you get ahold of them) are all super professional and quick to help and respond.

Shop Solar Kits
Canada
Code Black Belt replied May 16, 2019

We have been in contact with the merchant back and forth many times, including last month.

We have also been receiving emails and replying to merchants as usual and have tested all our systems and everything is working well.

Our Get help link in the apps preferences page opens a popup window and it may have been blocked in the merchant's browser.

We can always be reached direct via support@codeblackbelt.com and we are always pleased to help.

Edited May 19, 2019

Fantastic, shows items that I wanted to advertise to people across collections and the colours match my theme fantastically!

Alberts Apothecary
New Zealand
June 26, 2021

Finally found THE app that I have been looking for. Love how easy it is to make Manual Bundles and how clean it looks. Also, customer service is really helpful and fast to reply. Highly recommend!

Closed Caption
United States
January 2, 2025

Cosplay Clans
China
Over 4 years using the app
February 18, 2025

Samiol
China
About 1 month using the app
October 21, 2024

Mithai and More
India
Over 2 years using the app
Code Black Belt replied October 22, 2024

Hello Mithai and More Team,

We are very sorry that you are not happy with our app.

We have tested the app in your store and we can see the app is working fine: https://vioo.cc/v/320MN

Since you were having issues with the app preferences on your Shopify admin, our Team has been diligently providing assistance to you. However, we have not received a response from the last email conversation.

Our Team has consistently reached out to you to help you with any issues you are experiencing with the app, and we would appreciate it if you could respond to us.

Our goal is to provide value to every customer and it’s disheartening to learn that you didn’t have a positive experience. We want to make it up to you and make sure that you would be able to use the app to its full potential.

Kindly respond to any of our emails or send us a new one at support@codeblackbelt.com.

We have a team available 24/7 to respond to you and we assure you, that you are our highest priority.

Hope to hear back from you soon and may you have a great day!

Code Black Belt's Support Team

Edited September 30, 2024

Elorianne
Egypt
About 1 month using the app
August 27, 2024

veloToze
United States
About 1 year using the app
May 28, 2024

MELIPRON
China
Almost 2 years using the app
April 5, 2024

joonboom
China
Over 2 years using the app