The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
The is not bad, but there are 2 big complaints. It seems that filter by manual collection seems not to be working. And I am not able to offer customer a discount if they don't buy the whole bundle. They should also be rewarded if they add 2 out of 3 upselling items if they are abvoe the "Minimum bundle price to offer a discount"
Hello, thanks for trying the app and for your feedback,
After checking your store data, we can confirm that the collection filter is working correctly on your store. We have emailed more details to you so you can check it too. We have also changed the wording of the feature in the app preferences page to prevent any future misunderstandings of how the collection filter works.
About the bundle discount, the goal of the discount is to encourage your customers to buy the full bundle and for that reason it is not applied if they do not buy the full bundle. This is how the app was designed to help upselling your cart value.
Even if those two features were not designed as you expected, we have checked them and we can assure you that there is no related malfunctioning. We hope that you can still make the most of the app in your store and that it can help your sales.
Remember that our support team is available 24/7 to assist with the app configuration. We wish you the best for your business.
Big Bath Online Store
Looks cool but got problem when set to sell bundles under different price and different discount structure.. it seems your app can't set a fix price for that bundle like individual item.
Hello, thanks for trying our app,
I see that you only had our app installed for a few minutes and did not contact our Support Team so we could not assist you properly.
If you install the app again in the future, please reach our Support Team and we will do our best to explain all the configuration options of the app.
Our best wishes for your business.
Passion Coast - La boutique des voyageurs - Articles de voyages, sports et loisirs
Many missing features and not much improvement overtime. The app does the job, but when you handle many products it takes time to edit manual recommandation one by one. And unfortunately IA is limited on new products
A builk edit would be welcome.
Also, it would be clever to ad as an option a reciprocity bundle. Which means if a product A has a bundle with product B and C. We should be able to also automaticaly have a bundle on product B, with products A and C, etc...
Guy's, your customer service is great, but you need to improve by making us gain time. Adding manual recommandations on loads of products is a pain (and it should'nt) and IA can't do the job hen you add a lot of new products.
Hello, thanks for using our app and for your feedback!
We are continuously improving our app, indeed two days ago we released a brand new UI for the app, as you can see at https://twitter.com/codeblackbelt/status/1250796628044324864
It is true that we cannot meet the exact needs of every Shopify store. There are many apps in the Shopify App Store and every one of them is different and covers different needs, we honestly think that this is a good thing for the Shopfiy ecosystem.
Finally, we are happy to see that the app is helping your store sales, with high conversion ratios. We wish all the best for you and your business.
Working with app developer to fix the location of the bundle appearing on product pages.. by default the bundle is shown at the very bottom (scroll scroll) of product pages.. I think everyone wants it to be up by the normal add to cart button at the top of the product pages. I love the app.. but it is all about location, location, location.
Hello, thanks for trying our app.
The widget position in your product page is totally configurable, we can change it for you in a minute if you want.
Unfortunately, you uninstalled the app right after posting this review. If you install the app again please contact us and we will configure the app exactly as you want.
HOw to change the pacment of this offer ?
It take place at the bottom of my product page .. please help
Hello, thanks for trying our app!
Our support team can place the app wherever you want it in your product page in just a minute.
Unfortunately, I see that you uninstalled our app just before posting this review. If you still want us to change its placement just install it again and tell us where you want it, we will be happy to configure it for you.
not easy to usenot easy to usenot easy to usenot easy to usenot easy to usenot easy to usenot easy to usenot easy to usenot easy to usenot easy to usenot easy to usenot easy to usenot easy to usenot easy to usenot easy to usenot easy to use
Hello, thanks for installing our app!
We have checked that the app is working smoothly in your store. If you have any questions or need any assistance just drop us an email, our support team is always happy to help.
im not sure yet let me see ehat i can do first before i say my opnion about anything. i just wantg to use it and see how good is it
Thanks for installing our app! I have ensured that the app is working smoothly in your store and improved a bit the styles configuration to blend perfectly with your theme.
Our support team is always ready to help so just reach us if you need any assistance.
I am having a little confusion how to use this and how it will work with my configuration so its trying to setup
Hello, thanks for trying Frequently Bought Together.
The app is automatically configured right after the installation, please check a video recording of your store at https://youtu.be/EORmnmNYTxo
Our support team is always here to help you make the most of the app, just drop us an email at any time and we will be more than happy to help.
Besides, the app is extensively documented at https://docs.codeblackbelt.com/collection/34-frequently-bought-together
Just contact us and we will help you with anything you need!
How to install the app for an unpublished theme? I can't find the information needed to install in a developing theme
Thanks for reaching us. The app is automatically available for all themes in your store, you don't have to do anything to enable it on an unpublished theme.
If you simply email us the theme name or a preview link, we will check it and ensure that everything works smoothly on your unpublished theme.
Très bonne application mais beaucoup de difficulté pour placer le widget exactement où je souhaite. J'attend l'aide du support
Notre widget est placé automatiquement dans un endroit sûr. Si vous connaissez les technologies Web, vous pouvez changer d’emplacement, mais si ce n’est pas le cas, nous serons toujours ravis de le configurer pour vous.