Fuel: Print on Demand

I think all 5 stars reviews were rated by their own staff.
First, you can realize the language is so abnormal.
Second, the service is very bad, they ship wrong products to our customer many times.
Third, the customer service is the worst. They keep ignoring our emails. Even when they reply to us, they never apologize if they are wrong. They also don't want to help us.
Such a bad experience.

Oh my goodness, where do I begin? These people have the BEST customer service ever! Super affordable clothes so you can pass the savings onto your customers and still make a profit! And a very easy interface in app. Many places charge extra "hidden fees" but not so with Fuel POD. Not only that, but your first 50 days, they give you a DISCOUNT on clothes. Sure they don't have mockups (besides 1), or custom tags for branding, but neither are worth an extra $5-10 per shirt!!! You can spend the savings on another site to get all fancy. Anyway, I am super happy with them. I haven't had any problems with orders or customer service so far (their customer service is fantastic, you just need to be patient till someone is available on chat), but if I ever do, I'll be sure to update the review! Anyway, super pleased and happy with Fuel and I plan to do some YouTube reviews in the future about them as well.

Avoid this app. There are better POD companies out there. Quality, shipping time, support and every other thing is horrible.

This app by far, has the simplest setup for your print-on-demand needs. Rather than setting up each apparel, for example, if you have a design that you require a t-shirt, hoodie, crewneck for, you can do it all at once on Fuel. Their service is amazing, very quick to respond with any issues I had. I have tried so many and this stands out by far both for cost and ease of setting up your products. They also only use quality carriers rather than these unknown foreign carriers you've never heard of. Since Covid, deliveries are obviously outside of their control but Fuel are sympathetic and helpful every step of the way. Coming from a business that has tried more than 20 print-on-demand suppliers, I promise you, you won't be disappointed!

I've been using two other services to get started with my Customer Dirt Track Racing Shirts and apparel. I stumbled on Fuel by accident and after getting a sample I made the switch. I've actually started making some money with the low prices. My first year with the other services I barely made $400. My first month with Fuel I've made over $1200. On top of the $$$$$, the print quality is better than the other services I used in the past. Brighter and more crisp prints. a little larger back print area and very quick responses. I am more than pleased and my customers are as well.

HIGHLY HIGHLY recommend!

****taking this all back. They were great for the first 30 day trial. after that a major drop off. They won't contact you back and will send out terrible product. They can't get an order out of the shop in under a month.

before you try them, check out the BBB and you'll learn everything you need to know. TONS of filed claims against them.

https://www.bbb.org/us/in/indianapolis/profile/custom-shirts/ooshirts-inc-0382-90017749

The integration with Shopify is seamless and easy to use. Customer Support is great. Product prices are good.

Wow, I'm so happy to have found this app. My products are primarily print on demand, so I needed to make sure I used the best service out there. Important factors for me are
1.) Quick processing times 2.) Low/reasonable prices 3.) Variety of products 4.) Excellent/responsive customer service 5.) Ease of use when creating products

Let me just say that after trying and assessing other print on-demand platforms, Fuel is the best! Their processing time is typically 1-2 days. Max responds to any of my questions within 10 minutes (love this guy). The products are also of great quality.

Suggestions: I would like to have a variety of design options on 1 listing, rather than to have to create another listing for the same shirt. Another thing I would suggest is to have an option for payment processing in bulk such as 3 hour or 24 hour charge options. It doesn't look good on my bank statements/taxes to have a ton of $8 charges. For example: 3 hour payment processing - all charges every 3 hours are placed in 1 charge for orders to be fulfilled. Lastly, I would suggest to have a wider variety of products to offer. A good template for that would be Printify.

Hope this helps the Fuel team and those looking for a solid app!

I have many orders which are almost 1 month but they still do not get them out. If not, it's still in pre-shipment status. I got a lot of negative review and refund to my customer as well because of the late shipment. I'm really really disappointed with their service.
Hope that they will be better in the future.

VERY VERY BAD, Too many orders have not been produced even though it has been more than 20 days......

Worst POD company ever. They will ruin your business. Don't fall for this trap.
They are actually ScalablePress (the worst POD company in existence). They just renamed themselves to FUEL since they have zero reputation and they are ashamed of their name "Scalablepress" and their old app had 1 star and was kicked out by the Shopify.