Reviews (243)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its loyalty program features, including customizable rewards, referral tracking, and detailed analytics. They credit it with boosting customer retention and sales by gamifying the shopping experience. The integration with Shopify POS is especially valued for use in physical stores. Merchants appreciate the user-friendly interface, straightforward setup, and responsive support team. Regular updates based on merchant feedback keep the app aligned with e-commerce trends.
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Great support, lot of features
Thank you for your kind review!
kind and professional
Hey Stefano
It's your kindness for placing this review :) Much appreciated
Love the app and the customer service is very helpfull. Thank you Dania.
Your review means a lot, Caroliene. We hope you always enjoy it!
Dania was very helpful and the app works wonders, totally recommend :)
We're happy to have you onboard, Diego. Thanks for your kindness!
Super gentille et patiente merci encore Dania pour votre aide .
Nous sommes si heureux de vous avoir. Merci beaucoup!
Great customer service
Thank you, Maxime! We hope we're able to help at all times.
Une version améliorée de la carte de fidélité où le client se prend au jeu. En quelques clics c'est facilement configurable et utilisable aussi bien boutique physique que sur le site.
Merci pour cette critique incroyable! Nous apprécions vraiment votre soutien et sommes heureux que vous ayez apprécié votre expérience.
So far everything is working out perfectly. Support is nice and helpful. Will keep using the app- Thanks
UPDATED REVIEW: I have to say the people at Gameball are very responsive and they got the problem I initially asked for (my original review is below) fixed, so this is now included! I have contacted them a few times and they have bent over backwards to be helpful and REALLY want your business to grow - thanks, Dania :-).
ORIGINAL REVIEW: It has been working well, however I've had to disable it as it seems I can't exclude points from the Sale/Reduced items. Therefore, I'm regularly giving double discounts. Other loyalty point apps I've looked at have to ability to exclude discounted products and only include full price products from receiving points. I wish Gameball could do this. This is quite a big issue for me. Apart from that, it was working well.
It is sad to see you go but as we take customers' feedback seriously we have come up with a solution for this issue and good news it is in our product roadmap :)
Nice app and Dania from CC is one of the best, really appreciate her help! After a long search finaly we've found it one of the best tool that we've looked for to help us to increase LTV of our customers and increase the revenue without spending a lot on CAC! Thank you!
Hi Valentin
Your review warms our hearts. Knowing that you're having a great experience with our app means everything to us. Thank you for being an awesome part of our community!