Gameball: Loyalty & Rewards , 188 reviews

Lots of wasted time and headaches! I so badly wanted this app to be the loyalty tool for my small business, but I am CONSTANTLY being forced to fight fires and fix bugs that seem to appear every other day.

While the customer care team is generally responsive to my cries whenever there is an issue, they are always quick to assert that it's "surely not an issue with their app" and the fault of the other party (i.e. the likes of Shopify, Klaviyo, etc.). However I can say after dealing with numerous bugs over the course of the last few months, that TIME AND TIME AGAIN the resolution to the bug ends up coming from an issue that was identified on the Gameball side (surprise, surprise).

Gamification and loyalty are literally the crux of my business. It is simply unsustainable to be constantly trying to identify and fix the issues of a software company that is unable to deliver on their promise. Even more so outrageous when you consider that this app is not cheap. I have easily already wasted £500+ since my subscription began.

I am on the hunt for a better tool so that I can finally sleep easy at night knowing that my small business is in good hands.

Très bon retour du service client qui est là pour nous aider, concernant l'application, je suis encore novice dessus mais ça a vraiment l'air prometteur, merci à Dania

we are still on testing phase however it seems very promising , the training session was super helpful. thanks Dania

We are a new partner with Gameball. From the beginning, I can tell "they have the best user experience and support!".

I have been testing out various loyalty and rewards apps on my Shopify store MoonGoddessGifts.com and this app has won me over. I love the customization features as well as the integrations. The pricing is also reasonable in comparison to the other apps. I recommend it.

Amazing App with a variety of features and languages .
easy to set up the app , fast response , helpful team

Amazing program that is SO easy to use! Customers love it and we love it! PLUS - the support team is quick to respond and very helpful!

Alia, Dania, and Lauren were all incredibly helpful. They are friendly, knowledgeable, and responsive. They answered ALL of our questions and really helped us understand how to make gameball work for our customers. We're so excited to continue our relationship with them and get gameball rolling on our website! Highly recommend!

Une version améliorée de la carte de fidélité où le client se prend au jeu. En quelques clics c'est facilement configurable et utilisable aussi bien boutique physique que sur le site.

5 star service so far from the customer help team.
If this apps does what it says on the tin then it's going to be really cool!
Will come back with an update once we've been running the program for a while.