Reviews (235)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer engagement and retention, noting a potential sales increase of up to 1.5X. It features a customizable loyalty program with badges, challenges, and levels, and supports multiple languages for global usability. The app integrates well with Shopify POS and Judge.me, enhancing its functionality. Merchants find it user-friendly and easy to set up. The customer support team, including members like Dania, Lauren, and Habib, is frequently praised for their responsiveness. Continuous updates and new features indicate an actively evolving app, responsive to merchant feedback.
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Sadly the system inst working. I like the Tool in general but the Support is very Poor. Thes General System is nice in design but its not giving my Customers any Points when they order.... No Response and NO help with my problems.
Thank you for taking the time to share your feedback. We sincerely apologize for the issues you’ve encountered. We try our best to match all time zones and always get back!
We made sure to look into your case, find the reason, and contact you since this is not the experience we strive to provide. We would have loved to hear back to ensure you understood the settings you had, which caused customers to not receive points.
Either way, your comment is crucial and we appreciate it.
The best app when it comes to Loyalty & Rewards. I tested Gameball vs other rewards apps such as Smile.io and it's significantly better. Truly a fresh approach to rewards and amazing customer service.
Valmir, Your feedback means a lot! Thanks for keeping in touch with us. You're doing amazing.
Simply love gameball. It's a fantastic way to engage customers and drive enormous return value - and the support team are absolutely awesome ! (Shout out to Diana!)
Hi Stephen
We're glad you found a high return from your loyalty activities. Your account indeed has some of the best analytics! Thanks for your review and to more success 🚀
I am very pleased with the friendly customer service. The application is amazing, it has a lot of functions that work great.
Many thanks for your help: Dania
Hi Biuro
We appreciate your kind words. We're certain that you'll see some nice engagement levels soon and keep adding more and more features. Best of luck!
The trial period has been very good! & the support team has been helpful in resolving an issue for me
Hey Andre
Thank you for your review! We hope to never disappoint ;)
So far it's been a very easy to use and great way to gamify our buyers' experience in the store
Hey Ana
We're so glad and will always be working towards making your experience even easier!
Dania is the only reason Im going out of my way to write a review because of the helpfulness and quickness to response she had!
Great customer service
Thank you, Maxime! We hope we're able to help at all times.
So far so good. Help from Dania has been great and informative.
Hey Mike,
Thank you for taking the time to leave this review! We hope it only gets better from here ;)
I was looking for Loyalty programs and Gameball was just what we are looking for. They where very helpfull and respond quickly.
Hi Iris
Your review energizes us to keep delivering better. Thanks a bunch!