Gameball: Loyalty & Rewards , 197 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its user-friendly interface, gamification features, and customizable rewards system, noting a positive impact on sales. They appreciate the performance tracking, integration with other apps, and the professional design. The customer service is praised for its responsiveness, and the reasonable pricing and multilingual support are seen as added benefits. The app is valued for its adaptability and functionality.
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After 3 years with Bold Loyalty, we made a bold move to Gameball. We wanted a fresher design and a more dynamic loyalty program.
Gameball not only matched Bold's price but also had a user-friendly interface, ensuring a smooth transition for our customers. The Backoffice is a breeze to configure and understand, and the widget design options are plentiful. The stats are presented beautifully and are easy to grasp. Creating simple or complex challenges to gamify the purchase process is a breeze too. Integration with apps like Judge.me is a game-changer, eliminating manual point attribution for reviews.
If your loyalty app is listed, switching to Gameball is a piece of cake. Otherwise, just export/import a CSV. However, there are two minor issues with importing the customer database:
- spent amounts: cannot be imported and is not 'read' by the app in Shopify for existing clients, only new clients will have the amount displayed. No drama, but not 'clean'.
- bonus points. Nothing that will stop you to switch but it requires a bit of manual work if you are using Tiers Level with Bonus points (otherwise you will be all fine). You will have to deduce tier bonus points manually for each client so when you perform import, the current balance is correct. Nothing complicated to do but a bit of manual work that could be easily fixed by Gameball.
We've informed Gameball, they are currently working on it, and once they fix these issues, we'll happily import our large databases from our CH and FR website.
It's an app we love and highly recommend!
We're thrilled to hear that you found our user-friendly interface, dynamic design, and seamless transition process to be exactly what you were looking for. We appreciate your feedback regarding the minor issues with importing spent amounts and tier bonus points, and we want you to know that we are actively working on resolving them. We're grateful for your support and recommendation. Please don't hesitate to reach out if you have any further questions or suggestions. 🚀
We are using Gameball for about 2 months now, it is the best loyalty app on Shopify at the moment. We tried multiple apps, and it is the best by far. The support team is awesome. It has a lot of customizations, great analytics, and supports multiple languages at the same time like Arabic and English. I highly recommend this app.
Thank you for taking the time to give your feedback. We really appreciate it!
Best Loyalty program in the market. Great interface and great customer service. The app gives you a full range of options and at the same time, you can integrate it into multiple languages. Fully recommend this app!
Thank you so much for your recommendation and your review! We really do appreciate it :)
Gameball is a very good points rewards app with very nice UI design. Here are its benefits:
1) Great front UI design with attractive icon and interface
2) Nice and simple backend interface to easily understand all settings
3) App integration function which can achieve customer leave review ( I'm using judge.me and get points rewards
4) Nice custom message pop up function to different audience. Hope more function will be added by developer to make this rewards app greater.
We are glad to know that you enjoy using Gameball, and thanks for your 5-stars review!
Please don't hesitate to reach out to us with your suggestions or if you need help with anything.
Great and simple set up. The icons and levels make it easy to customise to your brand. Easy look and feel on your website. There are some useful ideas on campaigns and extra points for participating in certain sales activities.
So far everything is working out perfectly. Support is nice and helpful. Will keep using the app- Thanks
I'm loving this app so far. It was recommended to me by another merchant, and I was actually able to set it up in a day and get it rolling. We have yet to send out any kind of announcement about it and we've got way more people signed up than I anticipated. I also totally appreciated the onboarding call with Lauren - she was super super helpful, sincere, and attentive. I didn't feel like she was pushing anything on me but rather really listening to what I was hoping to get out of the program and letting me know what features were best for me. My subsequent conversation with Dania was just as helpful. I wish all programs and services had customer service like this! Looking forward to seeing where this program takes our business!!!
Thank you for sharing your positive experience with us! We're thrilled that you're enjoying the app and that it's been easy to set up and roll out.
It is truly remarkable that your sign-ups have exceeded your expectations even before any formal announcements. Our team is here to support you every step of the way, and we're excited to see how Gameball will continue to benefit your business.
Thank you for choosing Gameball – here's to your continued success!✨
Lauren is smart, patient, and available to help with a users needs. She has spent multiple calls screen sharing with me to answer all my questions.
I am totally in love with this app! I can promise you that your customer will enjoy it and will generate more traffic on your shop. Also the customer support is very good and help you very quickly if you have any question.
Best app for rewarding your customer and make more sales for sure!
We are so happy that you are enjoying our app! :)
Thanks for your feedback!
I am excited to see my customers response to this app. Thus far, I like the customization options that can match my brand; the integration options with rewards for reviews; and the prompt, clear, and helpful customer support that I've had with Rana.
We're happy to know that, thank you so much for your feedback☺️