Reviews (235)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for enhancing customer engagement and retention, noting a potential sales increase of up to 1.5X. It features a customizable loyalty program with badges, challenges, and levels, and supports multiple languages for global usability. The app integrates well with Shopify POS and Judge.me, enhancing its functionality. Merchants find it user-friendly and easy to set up. The customer support team, including members like Dania, Lauren, and Habib, is frequently praised for their responsiveness. Continuous updates and new features indicate an actively evolving app, responsive to merchant feedback.
Refine
-
By rating
love the easyness of set up for this app
We're so happy to hear since this is our main priority. Thanks for taking the time to drop this :)
Love the app and the customer service is very helpfull. Thank you Dania.
Your review means a lot, Caroliene. We hope you always enjoy it!
Love the gamified experience for customers
Hi Kelly
Thank you for your review. We hope you enjoy the app and build some fun programs!
simple, effficace
Bonjour Moussa
Merci pour votre avis!
User-friendly product that does exactly what it says it can! Our experience using Gameball for rewards has been a breeze. A large part of that is due to their top-notch customer service team (S/O to Lauren for the fantastic onboarding process!).
Alright, so there were some issues at first (not going to lie it almost caused us to delete the app). But they did have GREAT communication after a few messages and emails (they have an in-app chat, it's great). They addressed the concerns and we're sticking with them. Their app is beautiful, easy to use and we had instant sign-ups on it. Do not hesitate to download - in less than 24 hours we had 60 sign-ups and haven't even launched our campaigns yet regarding there being rewards. I applaud them for addressing the concerns and their communication.
Thanks a lot for your feedback!
Our aim is to always create the best experience for our clients. We look forward to working with you and grow together.
Please let us know if we could assist with anything else ❤😄
Honestly this is the best loyalty app I have found so far! I believe it will be really fun and encouraging for customers as it has nice challenges, and what's even better is that you can customize the challenges! I like how customers can share instagram links, as some apps only have Facebook and twitter.
One thing I would love to be in the app is for customers to get points for writing reviews on products and also being able to share on instagram story or post!
Thank you so much Najla! Here's to winning customers for life, we'll surely be considering your request moving forward.
The best loyalty app out there. Great support and functions. Keep up the good work and looking forward to more new futures
Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customer service and we are ecstatic that we met that! Kind folks like you make our job a pleasure.
The best retention and loyalty program ever. customer service are great and really very helpful. I highly recommend it.
Thank you Hussein for your 5-star review. It's greatly appreciated :)
Looking for rewards program. Gameball does more with its customize challenges. Really love this app!
Hi Gian! Thank you for your five star review, glad to know you are having a good stay at Gameball and we're looking forward to helping you push your start-up forward