Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its easy setup, user-friendly interface, and diverse features. It's praised for boosting customer sign-ups, engagement, and sales. The app offers customizable rewards, referral tracking, and detailed analytics. It integrates well with other apps and provides excellent customer service. Minor issues with importing customer databases are being addressed. The pricing is reasonable with a free plan available. The gamification aspect, ability to segment customers, and Shopify POS integration are major advantages. The analytics are easy to understand and it enhances the customer experience.

March 7, 2023

The product looks great and has awesome support: Donia responds quickly and is always available. I recommend!

Brussels Beer Project
Belgium
8 months using the app
Gameball replied March 30, 2023

We are thrilled to hear that you found our app to be perfect for your needs👌 and that our support team was able to provide you with prompt assistance. That is what we're always up to

October 24, 2022

Dania who works in customer service chat was super helpful with all my questions about Gameball setup

The Edit LLC
United States
29 days using the app
May 31, 2023

I think this app is very useful and very nice.
Assistance is immediate.
There is also the free plan.

Liula.it
Italy
About 2 months using the app
Gameball replied June 20, 2023

Thank you for your positive feedback on our app. We're glad to hear that you find it useful and appreciate its functionality. We hope you are always enjoying using Gameball 💫

January 22, 2023

We are a new partner with Gameball. From the beginning, I can tell "they have the best user experience and support!".

Joviality-eg
Egypt
10 days using the app
Gameball replied January 30, 2023

Thank you for your review Hadeel!🌻

December 14, 2022

The customer service alone is worth it. But the program interface is easy to use and looks great. It also has a cool gaming theme which is great if your business is gaming related like ours is

Melting Ghost Gamewear, LLC
United States
3 days using the app
December 1, 2022

great app and support, program works perfect for our site and our customers are happy with their rewards!

潤舍.生活家居 Luxury Life
Taiwan
9 months using the app
November 17, 2022

An amazing app with great customer support. Quick replies, easy setup and always there to support your with launching!

Pamlska
Slovakia
About 1 month using the app
Gameball replied November 24, 2022

We are glad to meet your expectations, Zuzana! 🎉

March 16, 2023

The features are beyond my expectations and on top of that the customer service is SO friendly and responsive! Thankyou Selouky and Donia for being so helpful and never making me feel annoying for asking a billion questions :)

Beigee
Australia
23 days using the app
Gameball replied March 30, 2023

Thank you for taking the time to leave such a positive review! We are thrilled to hear that you were pleased with the features of our product and that our customer service team was able to provide you with excellent assistance. And glad to hear that Selouky and Donia were able to answer your questions and help you with your needs.

Thank you for choosing our product, and we hope to continue providing you with exceptional service in the future.

January 23, 2023

we are still on testing phase however it seems very promising , the training session was super helpful. thanks Dania

Chaosproducts
Egypt
3 months using the app
Gameball replied March 30, 2023

We are happy to work with you to achieve great things for your store, retain and grow your customer base as well!

Edited November 28, 2022

Flawless integration, immediate and valuable customer service, and the best way to customize your rewards on all of Shopify! Whether it's an onboarding call or a support chat, talk with the reps - they are so personable and helpful!

Lantern Games LLC
United States
3 days using the app