Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its comprehensive compliance features and user-friendly interface. It offers tools like cookies layout/consent pages, a data page, and traffic reports. Merchants value its easy installation and customization, even in the free version. Features like the "Check Compliance" tool, ability to block requests based on category and URL, and geo-based compliance are highly praised. The customer support is noted for its responsiveness and quick problem-solving. Merchants also commend the app's ability to scan a shop for all cookies used and its support of Google Consent Mode v2.

December 27, 2019

I will try 15 days, I don't know the application.
If it's good, I will give 5 stars.
Can you help me to create my RGPD plan?

theBoss
Portugal
25 days using the app
Pandectes replied January 13, 2020

Thank you for your review. We would be happy to let us know if you finally liked the app and made your life easier with GDPR. From what we can see the banner works properly to your store and is visible to your visitors.
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Update 27 Nov 2020: The store was closed and was not possible to help them further.

January 22, 2023

The app is great and really easy to configure. Also Christos from support is extremely supportive and helped me customize the banner style. 100% recommend.

La Tiene Bags Store
Poland
About 19 hours using the app
April 25, 2023

Christos was prompt and very helpful. Even gave some suggestions beyond checking the page for compliance such as placement of the banner, etc.

Vetro Gaming
United States
About 19 hours using the app
December 20, 2022

Ottima applicazione facile da installare e con tantissime funzionalità, una fra tutte la multi lingua dei banner automatica per geolocalizzazione. Christos poi è stato veramente d'aiuto alcuni consigli.

Dedè Couture
Italy
About 19 hours using the app
Pandectes replied December 20, 2022

Grazie per la splendida recensione! 🙏😊 Significa molto per noi.

March 21, 2023

Easy to install and update. The developer responds to emails quickly. Support is top notch. Even the free version is awesome.

Jonathan Dunsky
Israel
About 17 hours using the app
August 22, 2020

this is probably the first time im writing a review and just to say your app is mesmerizing, thank you!

Instant Banking NL
Latvia
About 16 hours using the app
May 26, 2022

Great app - does what it promise, and great support so far :)
Great app - does what it promise, and great support so far :)

Pilgrim
Denmark
About 14 hours using the app
March 23, 2022

The only cookie consent app that helped me to pass fully all the gdpr requirements! (Also translated automatically all the nessecerly texts to my language.)

Laceboutique.gr
Greece
About 13 hours using the app
June 13, 2022

The app looks good and sure offers a lot of features - but the free plan is useless. Besides showing an information banner nothing happens. I even feel like this could be falsely advertised as the features of the free plan are in no way GDPR-compliant Take a look at your competition like beecleaver, I'm sure your product is actually better but people are hesitant to make a purchase because they feel betrayed by the "free version". Offer a free trial for the full version and let people see for themselves that the app is actually working, they'll gladly make a purchase after - your pricing is actually quite competitive and your product looks functional.

munichsouth
Germany
11 days using the app
Pandectes replied July 3, 2023

Thank you for taking the time to review our app, Pandectes GDPR Compliance. We appreciate your feedback and want to address your concerns regarding the free plan.

While we understand your perspective, we would like to clarify that our free plan indeed provides GDPR compliance features. It includes an informational banner, which is a crucial component in notifying visitors about the use of cookies and data collection on their Shopify stores. In the free plan also, the app is integrated with Shopify's Customer API, which means that your visitor consent choice is being sent to Shopify as well in order for Shopify to handle their cookies accordingly. Another important feature that is free is the DSR page. A full comparison table can be found here: https://pandectes.io/pricing/#comparison-table

However, we also recognize that different stores have varying needs and may require additional services beyond the free plan to achieve complete GDPR compliance. That's why we offer three paid plans with advanced features tailored to meet specific requirements and needs.

We apologize if there was any misunderstanding or if the messaging around the free plan was not clear. We continually strive to improve our communication and will take your feedback into account for future updates.

Regarding your suggestion to offer a free trial for the full version, we genuinely appreciate the idea. We understand the importance of allowing users to experience the app's functionality firsthand. We'll carefully consider implementing a free trial option so that users can explore the app's comprehensive features before making a purchase decision.

We are confident that our app, including the paid plans, provides exceptional value and functionality. We encourage you to explore the various pricing options to determine which plan aligns best with your store's unique needs.

Once again, thank you for your feedback and for considering Pandectes GDPR Compliance. We genuinely value your input and are committed to continuously enhancing our app and user experience.

If you have any further questions or require assistance, please don't hesitate to reach out to our support team. We're here to help.

Warm regards,

Pandectes Support Team

June 30, 2022

The app is easy to use, and the support is powerful, which solved the problem ASAP. Nikos is so friendly.

FYSETC OFFICIAL WEBSITE
China
About 7 hours using the app