Reviews (2,122)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its comprehensive GDPR compliance tools, noting its customizable privacy settings and professional-looking cookie consent banners. They appreciate features like Google Consent Mode V2 and Shopify's consent API integration, which streamline data request workflows. The app supports multiple languages and offers user-friendly integration with Shopify. Merchants also praise the responsive and effective support team, especially the quick live chat.
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Christos is great! appreciate it!
Thank you Christos, AWESOME SUPPORT!!!
Easy installation. The Support also did a check up after installation making sure, everything was okay. Christos from support was very helpful. I can recommend this app.
Decided to give this app a try after our original cookie consent choice failed to work correctly. I had seen comments on a Google Consent Mode v2 forum thread from Nikos who was clearly very knowledgable about requirements. Installation was easy and Pandectes offer lots of support articles to walk you through the configuration. I then reached out to their live chat asking them to check it was all working correctly behind the scenes. Nikos responded immediately, checked it and confirmed that we are now compliant with Google Consent Mode v2 advanced. Great support and an app that does the job. The reporting and auto-generated cookie policy is also handy (available with the Plus plan).
We use the app for all our websites.
Functionality is extensive and Christos' support is A+
Amazing Support. Absolutely satisfied. :)
Christos from the support team was always available, when I needed help.
Very god job...
Best customer support I've had in a while, the support agent Nikos was prompt and attentive. The app is working fine for me, great to see it works with consent mode for Google
They helped me set up the GDPR banner in conformity with Google consent mode v2 in just a few minutes. After that they even suggested modifications to have a better accept rate, what's more, they then made some custom code for us to have it look neat. 5/5!
Messed up my Meta ad traffic- now trying desperately to uninstall! Wished I'd known this before installing- costing me £000k's
We're deeply sorry to hear about the difficulties you've encountered with your Meta ad traffic following the installation of our app. It's important to us that we clarify the situation and offer our support to resolve this issue.
Our app integrates with Shopify's Customer Privacy framework to ensure GDPR compliance, which includes managing consent for cookies and tracking services like those used by Meta ads. When specific regions are selected in your Shopify store settings, tracking by services such as Meta will not occur without explicit visitor consent. This mechanism is designed to protect privacy but can impact ad tracking if consent rates are low.
We understand the frustration this has caused, especially given the financial implications. We intend to help our clients navigate these compliance requirements without sacrificing marketing effectiveness. To this end, we offer features like our Preferences Banner with Overlay position, aimed at improving consent rates and, consequently, the accuracy of ad tracking and analytics.
We are more than willing to assist you with the uninstallation process or to explore how we can adjust your settings to better meet your needs and restore your ad traffic performance. Our team is committed to your satisfaction and success, and we invite you to reach out directly so we can provide personalized support.
Please contact us at support@pandectes.io, and let's work together to find a solution that ensures compliance while minimizing the impact on your ad traffic and revenue.
great support from Christos.