Reviews (1,057)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, making it accessible for those with limited technical skills. They praise the high-quality products, especially the vibrant colors and superior materials of items like t-shirts. The global network of print partners is valued for enabling efficient worldwide shipping without high costs. Merchants also commend the responsive customer support, competitive pricing, and no upfront costs, which benefit small businesses. Additionally, the extensive customization options and variety of products help expand product offerings, while fast shipping times and efforts to minimize the carbon footprint enhance customer satisfaction.

November 10, 2023

Hennekam Wines
Australia
3 months using the app
Gelato replied November 13, 2023

Hello,

Thank you for the review! Our Team is available 24/7 if you even need assistance.

Best regards,
Bartosz
Gelato Support Team

December 31, 2023

Minimal Maps
Canada
2 months using the app
Gelato replied January 2, 2024

Hello,

Thank you for the review! Our Team is available 24/7 if you even need assistance.
If there is anything else you would like to share with us, please let us know at apifeedback@gelato.com. We aim to make your experience with Gelato 5-star.

Best regards,
Michal
Gelato Support Team

October 22, 2023

Outside OC
United States
2 months using the app
Gelato replied October 24, 2023

Hello,

Thank you for the review! Our Team is available 24/7 if you even need assistance.

Best regards,
Bartosz
Gelato Support Team

November 9, 2023

Urban Lifeway
United States
2 months using the app
Gelato replied November 13, 2023

Hello,

Thank you for the review! Our Team is available 24/7 if you even need assistance.

Best regards,
Bartosz
Gelato Support Team

September 8, 2023

Miss Majin
New Zealand
About 2 months using the app
Gelato replied September 12, 2023

Hi,

Thank you for the review!

We're happy to hear that you're having a great experience with Gelato. We're here to provide excellent customer support whenever you need it.

If you have any questions, feel free to reach out.

Thank you for choosing Gelato!

Best regards,

Michal
Gelato Support Team

May 3, 2024

Mein Shop
Germany
About 1 hour using the app
Gelato replied May 5, 2024

Hi,

We greatly appreciate you leaving us a 5-star review! Our Team is available 24/7 if you ever need assistance.

Best regards,

Michal
Gelato Support Team

November 9, 2023

BeyXi
Türkiye
About 1 month using the app
Gelato replied November 13, 2023

Hello,

Thank you for the review! Our Team is available 24/7 if you even need assistance.

Best regards,
Bartosz
Gelato Support Team

September 1, 2023

His Inspired Creations
United States
23 days using the app
Gelato replied September 3, 2023

Hi there,

We're happy to hear that you're satisfied with our platform.
At Gelato, your satisfaction is our top priority, so we appreciate your positive feedback.

Should you have any questions or need assistance in the future, please don't hesitate to reach out - we're available 24/7.

Kind regards,

Michal
Gelato Support Team

May 11, 2024

Earth Astral
Canada
9 minutes using the app
Gelato replied May 13, 2024

Hello,

We truly appreciate you taking the time to share your 5-star experience! Should you ever require assistance, our team is here to support you.

Best regards,
Bart
Gelato Support Team

November 27, 2023

Ellisa J. Hague Fine Art
United Kingdom
1 day using the app
Gelato replied November 29, 2023

Hello,

Thank you for the review! Our Team is available 24/7 if you even need assistance.

Best regards,
Bartosz
Gelato Support Team