Reviews (1,034)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its superior print quality and materials, leading to increased customer satisfaction. They appreciate its easy integration with Shopify, user-friendly interface, and responsive customer support. The app's global network of print partners ensures fast shipping, making it ideal for international market reach. It is considered cost-effective, offering competitive pricing and good profit margins, suitable for small business owners. The design and customization tools facilitate easy product personalization, and the commitment to sustainability aligns with the values of some merchants. The variety of design options and efficient fulfillment process further enhance merchant satisfaction.

October 5, 2023

ZTB Labs
United States
3 days using the app
Gelato replied October 6, 2023

Hi there,

Thank you so much for taking the time to share your positive experience with our integration! Our team takes pride in providing a fast, easy, and efficient platform for our customers.

We're delighted that you're satisfied Shopify app. Ensuring top-notch quality is a priority for us.

If you ever need any assistance or have further feedback, please don't hesitate to reach out to us. Thank you again for choosing Gelato!

Kind regards,

Michal
Gelato Support Team

April 7, 2024

My Store
Germany
3 minutes using the app
Gelato replied April 8, 2024

Hi,

Thank you so much for taking the time to leave the 5-star review! Our Team is available 24/7 if you ever need assistance.

Best regards,

Michal
Gelato Support Team

April 8, 2024

The White Shirt Tarot
Germany
Gelato replied April 9, 2024

Hi,

Thank you so much for taking the time to leave the 5-star review! Our Team is available 24/7 if you ever need assistance.

Best regards,

Michal
Gelato Support Team

April 27, 2024

J&L Stores
United Arab Emirates
Gelato replied April 28, 2024

Hello,

We truly appreciate you taking the time to rate our service! Should you ever require assistance, our team is here to support you.

If there is anything we can do to make your experience 5-star, please don't hesitate to contact us directly at apifeedback@gelato.com.

Best regards,

Michal
Gelato Support Team