Reviews (1,089)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and easy integration with Shopify, noting the high-quality, vibrant prints and durable materials. The responsive customer service and global network contribute to faster shipping and enhanced customer satisfaction. Merchants also value the extensive customization options, competitive pricing, and a wide variety of products that allow for unique offerings. Additional features like product templates and customer editing tools, along with environmental efforts to reduce shipping distances and carbon footprint, are also highlighted positively.

January 26, 2024

makimakiya
Japan
About 1 month using the app
Gelato replied January 28, 2024

Hello,

Thank you sincerely for awarding us with a stellar 5-star review! Your feedback means the world to us. Should you require any assistance, day or night, our team is here to support you promptly and efficiently.

Best regards,

Bart
Gelato Support Team

January 5, 2024

Jai Cuevas
United States
About 1 month using the app
Gelato replied January 8, 2024

Hello,

Thank you so much for taking the time to leave an excellent rating! Our Team is available 24/7 if you even need assistance.

Best regards,
Bartosz
Gelato Support Team

December 17, 2023

mymugshot.com
United States
30 days using the app
Gelato replied December 19, 2023

Hello,

Thank you for the review! Our Team is available 24/7 if you even need assistance.

Best regards,
Bartosz
Gelato Support Team

December 21, 2023

said_hassan
Belgium
28 days using the app
Gelato replied December 25, 2023

Hello,

Thank you so much for taking the time to leave an excellent rating! Our Team is available 24/7 if you even need assistance.

Best regards,
Michal
Gelato Support Team

October 31, 2023

Nidaros Photo
Norway
Over 1 year using the app
Gelato replied November 1, 2023

Hello,

Thank you for the review! Our Team is available 24/7 if you ever need assistance.

Best regards,

Michal
Gelato Support Team

January 4, 2024

DESARTIFY
United Kingdom
23 days using the app
Gelato replied January 6, 2024

Hi,

Thank you for taking the time to leave an excellent rating! Our team is available 24/7 if you ever need assistance.

Kind regards,
Kyle

November 10, 2023

LovelylittleBug
Austria
Over 1 year using the app
Gelato replied November 13, 2023

Hello,

Thank you for the review! Our Team is available 24/7 if you even need assistance.

Best regards,
Bartosz
Gelato Support Team

March 7, 2024

ASCENT WEAR
Spain
12 days using the app
Gelato replied March 9, 2024

Hello,

We're glad to hear that you love Gelato! If you ever have more feedback or need assistance, feel free to reach out.

Thanks for choosing Gelato!

Best regards,

Michal
Gelato Support Team

October 24, 2023

الأعمال الحلال
United Kingdom
About 1 year using the app
Gelato replied October 26, 2023

Hello there,

Thank you so much for taking the time to leave us this glowing 5-star review. We're thrilled to hear that you've had a positive experience with our Shopify integration.

Our team is dedicated to providing top-notch solutions, and we're delighted to know that our platform has met your expectations. Should you have any questions or need assistance in the future, please don't hesitate to reach out. Your satisfaction is our top priority.

Thank you again for choosing GelatoI. We appreciate your support and look forward to serving you in the future!

Best regards,

Michal
Customer Support Team

February 26, 2024

Football Motive
United Kingdom
10 days using the app
Gelato replied February 28, 2024

Hello,

Thank you so much for taking the time to leave the 5-star rating! Our Team is available 24/7 if you even need assistance.

Kind regards,
Bart
Gelato Support Team