Reviews (1,034)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its superior print quality and materials, leading to increased customer satisfaction. They appreciate its easy integration with Shopify, user-friendly interface, and responsive customer support. The app's global network of print partners ensures fast shipping, making it ideal for international market reach. It is considered cost-effective, offering competitive pricing and good profit margins, suitable for small business owners. The design and customization tools facilitate easy product personalization, and the commitment to sustainability aligns with the values of some merchants. The variety of design options and efficient fulfillment process further enhance merchant satisfaction.

September 4, 2023

Tailwaggin-Tees
United States
4 months using the app
Gelato replied September 13, 2023

Hi there,

Thank you for your positive feedback! We're happy to hear that you're having a great experience with Gelato. We're here to provide excellent customer support whenever you need it. If you have any more comments or questions in the future, feel free to reach out.

Your recommendation means a lot to us.

Kind regards,
Kyle

May 11, 2024

Earth Astral
Canada
9 minutes using the app
Gelato replied May 13, 2024

Hello,

We truly appreciate you taking the time to share your 5-star experience! Should you ever require assistance, our team is here to support you.

Best regards,
Bart
Gelato Support Team

November 23, 2023

FLIP! Prints
United Kingdom
4 days using the app
Gelato replied November 28, 2023

Hello,

Thank you for the review! Our Team is available 24/7 if you even need assistance.

Best regards,
Bartosz
Gelato Support Team

December 31, 2023

Minimal Maps
Canada
2 months using the app
Gelato replied January 2, 2024

Hello,

Thank you for the review! Our Team is available 24/7 if you even need assistance.
If there is anything else you would like to share with us, please let us know at apifeedback@gelato.com. We aim to make your experience with Gelato 5-star.

Best regards,
Michal
Gelato Support Team

October 22, 2023

Outside OC
United States
2 months using the app
Gelato replied October 24, 2023

Hello,

Thank you for the review! Our Team is available 24/7 if you even need assistance.

Best regards,
Bartosz
Gelato Support Team

September 8, 2023

Miss Majin
New Zealand
About 2 months using the app
Gelato replied September 12, 2023

Hi,

Thank you for the review!

We're happy to hear that you're having a great experience with Gelato. We're here to provide excellent customer support whenever you need it.

If you have any questions, feel free to reach out.

Thank you for choosing Gelato!

Best regards,

Michal
Gelato Support Team

November 9, 2023

MORABAND...sw
Portugal
About 2 months using the app
Gelato replied November 13, 2023

Hello,

Thank you for the review! Our Team is available 24/7 if you even need assistance.

Best regards,
Bartosz
Gelato Support Team

September 1, 2023

His Inspired Creations
United States
23 days using the app
Gelato replied September 3, 2023

Hi there,

We're happy to hear that you're satisfied with our platform.
At Gelato, your satisfaction is our top priority, so we appreciate your positive feedback.

Should you have any questions or need assistance in the future, please don't hesitate to reach out - we're available 24/7.

Kind regards,

Michal
Gelato Support Team

November 27, 2023

Ellisa J. Hague Fine Art
United Kingdom
1 day using the app
Gelato replied November 29, 2023

Hello,

Thank you for the review! Our Team is available 24/7 if you even need assistance.

Best regards,
Bartosz
Gelato Support Team

December 10, 2023

Supreme Flow
United States
About 10 hours using the app
Gelato replied December 11, 2023

Hello,

Thank you for the review! Our Team is available 24/7 if you even need assistance.

Best regards,
Bartosz
Gelato Support Team