Reviews (1,089)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and easy integration with Shopify, noting the high-quality, vibrant prints and durable materials. The responsive customer service and global network contribute to faster shipping and enhanced customer satisfaction. Merchants also value the extensive customization options, competitive pricing, and a wide variety of products that allow for unique offerings. Additional features like product templates and customer editing tools, along with environmental efforts to reduce shipping distances and carbon footprint, are also highlighted positively.

September 22, 2024

perfect

Goys Designs
United States
9 days using the app
Gelato replied September 24, 2024

Hello,

We appreciate the great 5-star rating! We're here to help, so don’t hesitate to contact us if you need anything.

Best regards,
Bart
Gelato Support Team

September 7, 2024

It is Easy to use!

MY CROSS DESIGNS LLC ™️
United States
13 days using the app
Gelato replied September 9, 2024

Hello,

Thank you for your review! We're glad to hear that you find Gelato easy and fast, making it a great fit for starting a clothing brand. We’re happy to be part of your journey and look forward to supporting your growth. If you ever need assistance, don’t hesitate to reach out. Best of luck with your brand!

Best regards,

Michal
Gelato Support Team

July 8, 2024

Really clear interface to make and sell designs with. Great support aswell!

Droneback
Belgium
25 days using the app
Gelato replied July 10, 2024

Hello,

Thank you for sharing your experience! It's great to hear you find Gelato easy to use and our support team helpful. If you ever need any further assistance, feel free to reach out. We're here to help!

Kind regards,
Bart
Gelato Support Team

September 23, 2024

The app needs to be as good as the website

New Silesia Designs
United States
6 days using the app
Gelato replied September 25, 2024

Hi there,

Thank you for taking the time to share your feedback! We’ve reached out to learn more about your experience and how we can make things better. If there’s anything else we can assist with, feel free to reach out to us via apifeedback@gelato.com

Best regards,
Bart
Gelato Support Team

September 16, 2024

Amazing

Arcadia Wall
Australia
About 1 month using the app
Gelato replied September 17, 2024

Hello,

Thank you for the great feedback! We’re delighted to hear you’re so pleased. If there’s anything else you need, just let us know!

Kind regards,
Bart
Gelato Support Team

June 21, 2024

I love Gelato print on demand. It makes my life easier to make my dream store

My Pink Closet N My Beauty Lab
United States
4 months using the app
Gelato replied June 24, 2024

Hi,

Thank you for sharing your positive experience with Gelato. We are glad to hear that our service has contributed to the ease of creating your dream store. Your feedback is valuable as it helps us continue to support our customers' aspirations. Should you need any further assistance, please feel free to reach out.

Kind regards,

Michal
Gelato Support Team

August 3, 2024

Great service, good prices but they need to work on the bulk editing a bit.
overall satisfied.

Kebble Jewelry
United States
About 5 hours using the app
Gelato replied August 6, 2024

Hi there,

Thank you for the feedback! We’re glad to hear you're satisfied with our service and pricing. We appreciate your input on bulk editing, and we're continuously working to improve our platform.

If you have specific suggestions or details on how we can enhance this feature, please reach out to us at apifeedback@gelato.com. Your insights will help us make further improvements.

Best regards,
Bart
Gelato Support Team

August 15, 2024

so eine super Abwicklung und Produkte.

GODJES
Germany
7 months using the app
Gelato replied August 19, 2024

Hallo,

Vielen Dank für Ihre freundlichen Worte! Wir freuen uns, dass Sie sowohl mit der Transaktion als auch mit den Produkten positive Erfahrungen gemacht haben. Wenn Sie weitere Hilfe benötigen, lassen Sie es uns einfach wissen.

Viele Grüße,
Bart
Gelato-Supportteam

September 1, 2024

Cool

T.O. Lestat Music
United States
7 days using the app
Gelato replied September 3, 2024

Hello,

We appreciate the great 5-star review! If you ever need assistance or have any questions, please feel free to reach out.

Kind regards,
Michal
Gelato Support Team

May 27, 2024

USING IT FOR THE VERY FIRST TIME AND I WILL SAY THAT MY EXPERIENCE WAS GOOD. EVEN WITH THE LEARNING CURVE. YOU DON'T NEED DESIGN EXPERIENCE BUT YOU STILL HAVE TO LEARN TO USE THE TOOLS. THIS WAS THE EASIEST TO LEARN SO FAR. AFTER A FEW MORE MY CONFIDENCE WILL BUILD AND I'LL BE A CUSTOM DESIGN QUEEN!! THANKS GELATO FOR MAKING THIS SMOOTH AND FOR HAVING ABSOLUTELY EVERY THING I NEEDED TO GET MY DESIGNS IN THE STORE QUICKLY

Forever Remembered
United States
About 2 months using the app
Gelato replied May 28, 2024

Hello,

Thank you for your kind review! We're glad to hear that your first experience with Gelato was positive, even with the learning curve. It's great to know that our tools have been easy for you to learn and use. We're here to support you as you continue to build your confidence and create custom designs. Thanks for choosing Gelato!

Best regards,

Michal
Gelato Support Team