Overall rating
4.8
Counts per rating level
  • 85% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, seamless integration, and high-quality prints. They praise the responsive customer service, fast fulfillment, and competitive pricing. The app's global reach, variety of print products, and commitment to sustainability are also valued. Merchants find the automatic order processing and bulk implementation beneficial for managing large volumes. They also value the resources for business growth and detailed order tracking.

March 18, 2024

It's great app for boost the print on demand bussinus I really like to work with this app

Parent's store
Oman
16 minutes using the app
Gelato replied March 20, 2024

Hello,

Thank you for sharing your experience with us! We're excited to hear that our app is supporting your business. Should you have any questions or need assistance as you continue to use Gelato, please don't hesitate to reach out. We're here to help you succeed!

Best regards,
Bart
Gelato Support Team

April 8, 2024

So far so good - very intuitive

VERY NICE shop
Australia
6 minutes using the app
Gelato replied April 10, 2024

Hello,

Thank you for your review! We strive to provide a seamless experience for our users, and we're pleased to hear that you've had a positive experience. If you ever have any questions, suggestions, or need assistance, feel free to reach out.

Thank you for choosing Gelato,
Bart
Gelato Support Team

November 28, 2023

great service, quality products and printing. Am very happy.

Working Class Dero
New Zealand
5 months using the app
Gelato replied November 30, 2023

Hello,

We're thrilled to hear that you're happy with our service, products, and printing quality! If there's anything specific you'd like to share or if you have any suggestions for improvement, feel free to let us know. Your feedback is valuable, and we appreciate your support. If you have any further questions or if there's anything we can assist you with, don't hesitate to reach out.

Thank you for choosing Gelato,
Bartosz
Gelato Support Team

January 20, 2024

Very Informative

Ziavanchi T-shirts
United States
3 months using the app
Gelato replied January 21, 2024

Hi,
Thank you so much for taking the time to leave us a 5-star review!
Providing helpful and timely information is a top priority for us, and it's fantastic to know we've met your expectations. If you ever have more questions or need assistance, please don't hesitate to reach out to our support team. Your satisfaction is our goal, and we appreciate your positive feedback.

Best regards,
Michal
Gelato Support Team

November 9, 2023

It signs me out sometimes, but otherwise seamless. Great app! Great service overall! Highly recommend!

BigKer Creations
Canada
6 months using the app
Gelato replied November 13, 2023

Hello,

Thank you for your recommendation! We appreciate your positive feedback. If you encounter any issues, including the sign-out problem, feel free to reach out to our support team. We're here to assist you and ensure you have a smooth experience with Gelato.

We value your business and look forward to continuing to serve you,
Bartosz
Gelato Support Team

July 28, 2023

Our experience with Gelato has been great. The support is fast even during busy periods of the year. Gelato also has people reaching out to help their clients with business reviews as well as offering advice on how to grow your business based on it's current stage and performance. We're very happy with Gelato and I would recommend them to anyone looking to start or grow their business using POD

Artmementos
Bulgaria
About 2 years using the app
Gelato replied July 29, 2023

Hi there,

Thank you very much for taking the time to write this 5 star review. We love to hear that we have helped you grow your business, and that our support is fast year round!

Your recommendation means a lot to us, and we look forward to continuing to support your growth long into the future. We remain available 24/7 in case you need anything.

Kind regards,
Kyle

January 1, 2024

easy and amazing to set up

UNSANA
United States
About 21 hours using the app
Gelato replied January 3, 2024

Hello,

Fantastic to hear that! If you ever need assistance or have questions, don't hesitate to reach out. We're here to make your experience with Gelato as smooth as possible.

Thanks for choosing us,
Bartosz
Gelato Support Team

November 23, 2023

Very good quality prints. Fastest delivery! I switched from another supplier in no time! Great work.

Smoke Threadz
Canada
About 1 month using the app
Gelato replied November 28, 2023

Hello,

We're delighted to hear that you're impressed with the quality of prints and the speedy delivery at Gelato! It's fantastic that the transition from your previous supplier was smooth. If you have any further feedback or questions, feel free to let us know.

Thank you for choosing Gelato,
Bartosz
Gelato Support Team

April 15, 2024

Amazing App

Mixify
Pakistan
About 3 hours using the app
Gelato replied April 16, 2024

Hello,

Thank you for your positive feedback! We're thrilled to hear that you find Gelato amazing. Providing a seamless experience for our users is our goal, and we're glad we could meet your expectations. If you have any questions or need assistance in the future, please don't hesitate to reach out. We appreciate your support.

Best regards,

Michal
Gelato Support Team

July 31, 2023

I am a very happy customer with Gelato. Not only are there products high-quality but their customer support is amazing. Whether I use their chat app for assistance or I email them directly, they are always very helpful! I recently had a discussion with one of their team members and the marketing strategy I received has made a huge difference in my online business. Thank you so much Gelato!

Nice Movie Posters
United States
Almost 2 years using the app
Gelato replied August 2, 2023

Hello,

We are absolutely delighted to hear that you are a very happy customer with Gelato! Thank you for taking the time to share your positive feedback. It brings us great joy to know that our high-quality products and exceptional customer support have made a positive impact on your business.

Our team takes pride in providing top-notch assistance through our chat app and email, and we're thrilled to have been able to help you. It's fantastic to hear that the marketing strategy you received from one of our team members has made a significant difference in your online business. We always strive to provide valuable insights and support to our customers to help them thrive.

Your success and satisfaction mean the world to us, and we are grateful to have the opportunity to be a part of your journey. Should you ever need any further assistance or have any questions, please don't hesitate to reach out to us. Thank you for choosing Gelato, and we look forward to continuing to support your business.

Here's to more success and growth together,
Bartosz
Gelato Support Team