Overall rating
4.8
Counts per rating level
  • 85% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, efficient design process, and seamless Shopify integration. It's praised for its high-quality print-on-demand services, fast shipping, and competitive pricing. The excellent customer service, customization options, and automatic order processing are also highly valued. Merchants also commend its global reach, commitment to sustainability, and helpful design tools for business growth.

March 28, 2024

QUALITÀ VELOCE E CORRETTO

Off Slavery Store
Italy
4 days using the app
Gelato replied March 31, 2024

Ciao,
Grazie per aver condiviso la tua esperienza con noi! Siamo lieti di sapere che hai trovato la nostra app Shopify di qualità, veloce e corretta. La soddisfazione dei nostri clienti è la nostra priorità, e siamo felici che la nostra app abbia rispettato le tue aspettative. Se hai altri commenti o domande, non esitare a contattarci. Apprezziamo il tuo supporto e speriamo di continuare a soddisfare le tue esigenze.

Cordiali saluti,

Michal
Gelato Support Team

January 11, 2024

aufbau is sehr sehr gut

ai.studios
Germany
3 months using the app
Gelato replied January 12, 2024

Es freut uns zu hören, dass der Aufbau für dich sehr gut ist! Wenn du weitere Fragen hast oder Unterstützung benötigst, stehe ich gerne zur Verfügung. Wie kann ich dir helfen?

April 3, 2024

great easy

ForTheDogs
United States
22 minutes using the app
Gelato replied April 5, 2024

Hello,

Thank you for sharing your feedback! We're glad to hear that you found it easy to use and had a great experience. If you have any questions or need assistance, feel free to reach out.

Best regards,
Bart
Gelato Support Team

September 15, 2023

Gelato was able to help me in starting a new clothing company with ease. It is fast easy and efficient. They're quality of their print is great and so is the shirt quality. Their fulfillment time is great and it keeps customers happy.

Royal Ethereal Attire
United States
3 months using the app
Gelato replied September 17, 2023

Hello there,

Thank you so much for taking the time to share your positive experience with our integration!

We're happy to hear that we could assist you in launching your new clothing company smoothly. Our team takes pride in providing a fast, easy, and efficient platform for our customers.

We're delighted that you're satisfied with the quality of our prints and shirts. Ensuring top-notch quality is a priority for us.

If you ever need any assistance or have further feedback, please don't hesitate to reach out to us. Thank you again for choosing Gelato!

Kind regards,

Michal
Gelato Support Team

February 20, 2024

Weil es Personalisierung so einfach macht!

Just Mary
Germany
8 days using the app
Gelato replied February 22, 2024

Hallo,

Vielen Dank für das Teilen Ihrer Erfahrungen und der 5-Sterne-Bewertung! Wir freuen uns zu hören, dass Sie von unseren neuen Personalisierungsfunktionen profitieren, die wir kontinuierlich erweitern. Unser Team steht Ihnen rund um die Uhr zur Verfügung, wenn wir Sie unterstützen können.

Mit freundlichen Grüße,
Kyle

April 13, 2024

gooood

Johnfilipmartin
Sweden
3 days using the app
Gelato replied April 15, 2024

Hello,

Hello,

Thank you so much for taking the time to leave the 5-star rating! Our Team is available 24/7 if you ever need assistance.

Kind regards,

Bart
Gelato Support Team

November 16, 2023

Ottima sotto tutti i punti di vista fino ad ora

FS Store by Abhi
Italy
2 months using the app
Gelato replied November 17, 2023

Siamo felici di sapere che la tua esperienza con Gelato sia stata positiva sotto tutti i punti di vista finora! Continua a sfruttare i nostri servizi e non esitare a contattarci se hai domande o hai bisogno di assistenza. Grazie per essere parte della community di Gelato!

November 21, 2023

Excellent

COLLE BLISS
United Kingdom
5 months using the app
Gelato replied November 22, 2023

Hello,

Thank you for the review! Our Team is available 24/7 if you even need assistance.

Best regards,
Bartosz
Gelato Support Team

August 22, 2023

I am super happy with Gelato! It's so much easier to ship all my orders!!
Thank you also for the amazing and super fast customer support! Clear recommendation :)

Aronja-Art
Austria
10 months using the app
Gelato replied August 24, 2023

Hello,

Thank you for your positive feedback! We're thrilled to hear that you're having a great experience with Gelato. Making shipping and order management easier for you is our goal, and we're here to provide excellent customer support whenever you need it. If you have any more comments or questions in the future, feel free to reach out.

Your recommendation means a lot to us,
Bartosz
Gelato Support Team

April 6, 2024

so simple

Meesh’sPrintables
United States
13 minutes using the app
Gelato replied April 8, 2024

Hello there,

Thank you for your positive feedback.
We're glad to hear that you find Gelato simple to use. Simplifying the printing process for our users is one of our main goals. If you have any questions or need assistance in the future, please don't hesitate to reach out. We appreciate your support and look forward to continuing to serve you.

Best regards,

Michal
Gelato Support Team