Reviews (1,088)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface and easy integration with Shopify, noting the high-quality, vibrant prints and durable materials. The responsive customer service and global network contribute to faster shipping and enhanced customer satisfaction. Merchants also value the extensive customization options, competitive pricing, and a wide variety of products that allow for unique offerings. Additional features like product templates and customer editing tools, along with environmental efforts to reduce shipping distances and carbon footprint, are also highlighted positively.
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brillaint amazing wow
Hello,
Thank you for your fantastic review. We're delighted to hear that you find our app brilliant and amazing. Your satisfaction is our top priority, and it's great to know we're meeting your expectations.
If you have any suggestions or need assistance, please feel free to reach out. We're here to help.
Best regards,
Michal
Gelato Support Team
societa seria e competente, ottimo prodotto
Ciao,
Grazie mille per il tuo feedback positivo! Siamo felici di sapere che hai apprezzato la nostra serietà e competenza, così come la qualità dei nostri prodotti.
Se hai bisogno di ulteriore assistenza, siamo sempre a tua disposizione.
Cordiali saluti,
Andrzej
Gelato Support Team
love it
Hello,
Thank you for your kind words! We're glad to hear that you're having a good experience with Gelato. If you need any support or have questions, feel free to get in touch with us anytime.
Kind regards,
Bart
Gelato Support Team
Easy to use on your desktop
Hello,
Thank you for sharing your experience! We're glad to hear that you find Gelato easy to use on your desktop. If you have any questions or need support, we're here to assist.
Best regards,
Michal
Gelato Support Team
excellent
Hello,
Thank you for your 5-star review! We’re glad to hear you’re enjoying your experience with Gelato. If you need any assistance, don’t hesitate to reach out.
Best regards,
Andrzej
Gelato Support Team
Could not order a sample because it said
Delivery for submitted combination of products isn't possible to chosen destination to a Florida address. Product said it can be shipped to USA.
Hello,
Thank you for your feedback. We apologize for the inconvenience you experienced when trying to order a sample. The product you selected is temporarily out of stock, which caused the issue. We have reached out to you directly via email to assist you further.
Best regards,
Michal
Gelato Support Team
This is my first experience and I have benefited a lot from your esteemed site.
Hello,
Thank you for your positive review. We're glad to hear that your first experience with our site has been beneficial. If you have any questions or need further assistance, please feel free to contact us.
Best regards,
Michal
Gelato Support Team
I do not like the charges relating to designing tools, for example, subscription to access background remover
Hello,
Thank you for your feedback. We understand that the charges for certain design tools, such as the background remover, may not be ideal for everyone. We offer these premium tools to provide additional value - please note that our Gelato+ subscription offers additional tools such as product discounts and more.
We'd love to offer an alternative solution - please reach out to us at apifeedback@gelato.com and we will be happy to discuss this further.
Best regards,
Andrzej
Gelato Support Team
Easy to use and convenient!
Hi there,
Thanks for your feedback! We’re pleased to know that you’re finding our platform user-friendly and convenient. If you need any assistance or have questions, don’t hesitate to reach out.
Best regards,
Bart
Gelato Support Team
Gelato made us entrepreneurs. Gelato made us artists too. Also a family business owner. ;) Couldnt be happier today with the results. I think the creative and collaborative style of this highly efficient POD platform is truly remarkable. The experience is perfect and the connection between Shopify & Gelato is working super-smoothly as any good business partnership should. Shopify, you re lucky to have Gelato in your books :)
Hello,
Thank you for your wonderful review! We're thrilled to hear that Gelato has helped you on your entrepreneurial journey and brought your artistic vision to life. It's great to know that the integration with Shopify has been seamless for your business. Your satisfaction is our top priority. We appreciate your kind words and look forward to continuing to support your success!
Warm regards,
Michal
Gelato Support Team