Reviews (1,089)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface and easy integration with Shopify, noting the high-quality, vibrant prints and durable materials. The responsive customer service and global network contribute to faster shipping and enhanced customer satisfaction. Merchants also value the extensive customization options, competitive pricing, and a wide variety of products that allow for unique offerings. Additional features like product templates and customer editing tools, along with environmental efforts to reduce shipping distances and carbon footprint, are also highlighted positively.
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great working with you
Hello,
Thank you for your feedback! We're glad to hear you've had a positive experience working with Gelato. If there's anything you need or any questions you have, please don't hesitate to reach out.
We're here to help,
Bart
Gelato Support Team
Getting to understand Gelato has been relatively easy. I'm a bit disappointed that the personalisation part doesn't work with my Stilleto theme as that was one of the major draws to using Gelato. I would also like to undersatnd how migrating my products from Printify to Gelato works as the SKU's remain Printify SKU's meaing when I delete the product from Printify it removes the SKU that Gelato are using.
Hello,
Thank you for your feedback! We’re actively working to expand our supported themes, and we appreciate your patience. Regarding migration, it should not be possible to create variants without SKU and we’ve reached out to you directly for more details. We hope to resolve this promptly and provide a 5-star experience!
Best regards,
Bart
Gelato Support Team
great product
Hi there,
Thank you for your feedback! We’re glad to hear you’re having a positive experience. If you need any assistance or have questions, feel free to get in touch.
Best regards,
Bart
Gelato Support Team
Easy to use with Shopify and easy to set up products.
Hi,
Thank you for your positive review. We're pleased to hear that you find our app easy to use with Shopify and that setting up products has been straightforward. If you have any questions or need further assistance, please feel free to reach out.
Best regards,
Michal
Gelato Support Team
easy to use user friendly
Hi,
Thank you for your review! We're happy to hear that you find Gelato easy to use and user-friendly. If you need any assistance or have any suggestions, don't hesitate to reach out.
Best regards,
Michal
Gelato Support Team
top
Hello,
Thank you for your positive feedback! We’re glad to know you’re having a great experience with Gelato. If you ever have any suggestions or need assistance, feel free to reach out—we're here to help.
Best regards,
Andrzej
Gelato Support Team
great app, easy to work with and nice products
Hello,
Thank you for your feedback! We're glad to hear that you're enjoying using Gelato and finding it easy to work with. If you have any questions or need further assistance, please feel free to reach out.
We're here to help,
Bart
Gelato Support Team
great site
Hello,
Thank you for the positive review! We're glad to hear you're enjoying the platform. If you ever need assistance, feel free to reach out!
Best regards,
Bart
Gelato Support Team
easy to use
Hi there,
Thank you for sharing your experience! We’re happy to hear that the platform works well for you. If you ever have any questions or need assistance, we’re always here to help.
Kind regards,
Bart
Gelato Support Team
Super app! I like.
Hi,
Thanks for your great review! Should you need any help or have any questions reach out to us via apifeedback@gelato.com.
Kind regards,
Bart
Gelato Support Team