Reviews (1,088)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and easy integration with Shopify, noting the high-quality, vibrant prints and durable materials. The responsive customer service and global network contribute to faster shipping and enhanced customer satisfaction. Merchants also value the extensive customization options, competitive pricing, and a wide variety of products that allow for unique offerings. Additional features like product templates and customer editing tools, along with environmental efforts to reduce shipping distances and carbon footprint, are also highlighted positively.

May 29, 2024

Gelato made us entrepreneurs. Gelato made us artists too. Also a family business owner. ;) Couldnt be happier today with the results. I think the creative and collaborative style of this highly efficient POD platform is truly remarkable. The experience is perfect and the connection between Shopify & Gelato is working super-smoothly as any good business partnership should. Shopify, you re lucky to have Gelato in your books :)

My Store
Spain
15 days using the app
Gelato replied May 31, 2024

Hello,

Thank you for your wonderful review! We're thrilled to hear that Gelato has helped you on your entrepreneurial journey and brought your artistic vision to life. It's great to know that the integration with Shopify has been seamless for your business. Your satisfaction is our top priority. We appreciate your kind words and look forward to continuing to support your success!

Warm regards,

Michal
Gelato Support Team

August 17, 2024

Easy to use and convenient!

Bloom & Thrive
United States
About 2 hours using the app
Gelato replied August 19, 2024

Hi there,

Thanks for your feedback! We’re pleased to know that you’re finding our platform user-friendly and convenient. If you need any assistance or have questions, don’t hesitate to reach out.

Best regards,
Bart
Gelato Support Team

October 27, 2024

Because it is the best

Gold touches
United Arab Emirates
12 minutes using the app
Gelato replied October 28, 2024

Hi,

Thank you for your kind words! We're glad to hear that you think we're the best. Your satisfaction is our top priority, and we'll continue to strive for excellence.

Thank you again for choosing Gelato.

Kind regards,

Michal
Gelato Support Team

April 3, 2024

Very easy to work with, products are good quality and deliver quickly. There was small issues with their embroidery products (they did not arrive) I tried this particular product again recently and everything I designed and ordered arrived within the week. Anytime I have contacted customer service, they got back to me quickly and were able to resolve any issues. I will continue to work with Gelato and would recommend them to others that are looking for this service.

Freddy’s Closet
Canada
9 months using the app
Gelato replied April 5, 2024

Hello,

Thank you for your feedback! We're thrilled to hear that you find Gelato easy to work with and that you're satisfied with our products and delivery speed. If you ever need assistance or have any questions, please feel free to reach out.

We appreciate your support,
Bart
Gelato Support Team

April 25, 2024

If you have designs created and ready to print this app is easy to use with lots and lots of access to more details and inspiration. Has a nice creative space for you to create your own personal touch and quality.

Walker & Saint Co
New Zealand
5 months using the app
Gelato replied April 26, 2024

Hi,

Thank you for your positive review! We're glad to hear that you find Gelato easy to use, especially if you already have designs ready for printing. We strive to provide access to plenty of details and inspiration to enhance your experience. Our creative space aims to help you add a personal touch to your products while maintaining quality. If you have any further questions or need assistance, please don't hesitate to reach out. We appreciate your support.

Best regards,

Michal
Gelato Support Team

June 18, 2024

The most user friendly and practical tool to create Print On Demand phone cases. Incredibly intuitive and extremely useful in producing high quality products in a few short steps.

Nishali Dass Art
United Kingdom
About 22 hours using the app
Gelato replied June 20, 2024

Hello,

Thank you for your feedback! We're happy to hear Gelato makes it easy for you to create high-quality phone cases. If you ever need assistance or have more feedback, just let us know.

We're here to help,
Bart
Gelato Support Team

June 9, 2024

great app easy product adding and good pricing with a good margin

Curdesty
United States
3 months using the app
Gelato replied June 10, 2024

Hi,

Thank you for your review. We're glad to hear that you find our app user-friendly and appreciate the ease of adding products. Our pricing strategies aim to provide good margins for our users, and we're happy to know that it's working well for you. If you have any questions or need further assistance, please don't hesitate to reach out.

Kind regards,

Michal
Gelato Support Team

August 27, 2024

Easy to learn and use

My Store
United States
39 minutes using the app
Gelato replied August 28, 2024

Hello,

Thank you so much for your 5-star review! We're happy to hear that you found our app easy to learn and use. Your positive feedback means a lot to us, and we're committed to keeping the experience smooth and user-friendly. If you ever need assistance or have suggestions, we're here 24/7 to help.

Thanks again for your support!

Kind regards,
Michal
Gelato Support Team

June 4, 2024

This had exactly what I needed and was affordable. I love the embroidery capabilities

GALASO
United States
4 months using the app
Gelato replied June 6, 2024

Hi,

Thank you for your positive feedback. We're delighted to hear that our offerings met your needs perfectly and that you found them affordable. We're also glad that you love our embroidery capabilities. If you have any questions or require further assistance, please don't hesitate to reach out to us.

Best regards,

Michal
Gelato Support Team

October 24, 2024

Toll und übersichtlich

Hakuna Mentala
Germany
27 days using the app
Gelato replied October 26, 2024

Hallo,

Vielen Dank für die 5-Sterne-Bewertung! Wir freuen uns, dass Sie eine positive Erfahrung gemacht haben.

Viele Grüße,
Bart
Gelato Support Team