Geolocation , 389 reviews
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I use this app to rate my webstore. now i need to fix my prices and tax and check outs so pls help me out
Please fix this app Shopify. Most people just click the X in the upper right corner when presented with this, and then the location isn't set. And no one will notice the selector in the footer. It needs to be a floating dropdown that's always visible. Please make an option where the location is set automatically based on the geolocation detection, so that it works without forcing a pop-up on the user at all. Also, in the popup, The "Shop now" button people have to click to contine is obviously off-putting, it should say just "Continue" or "See prices for " or something. Everyone just clicks the X (verified by reviewing visits through hotjar)
A shopify in-house solution for currency conversion is despeartely needed but this app does not deliver. It needs to have the option for an auto-mode where it will simply update the currency based on user location. And then we can still offer a manual option on the website if needed. But shoving users a popup in their face as soon as their land is just not a very nice UX.
Hi there, changing currency based on IP is not something we do because it goes against search engine guidelines (including Google). Instead, we recommend you use automatic redirection between international domains, which will set the currency for your customers at the same time: https://help.shopify.com/en/manual/online-store/domains/managing-domains/international-domains#switch-between-international-domains
It's simple to use, and quite powerful. Look forward to working more with them. it can support you with their considerable service and amazing APP.
Hi guys, great app.
Supports confidence for international customers well. Regarding the customization, you can currently change the colours but can you also personliase the copy..."Looks like you’re in x. Change currency?"
Will this be added in later?
United States is for some reason GBP and currencies dont auto convert so I do not deem this app effective.
Hi there, thanks for your review. This is because your United States Market only has GBP enabled.
If you go to Settings --> Markets --> United States, you will see that you can control the currency for your US buyers (and buyers for all other markets) through there. Once you have done so, Geolocation will recommend the right country and currency for all your buyers.
Also, you can automatically show buyers the right country with domain redirection: https://help.shopify.com/en/manual/markets/international-domains/directing-customers
Not a very good app, especially since Shopify have developed it. I was expecting the translation feature to translate everything on my site but it only trnaslated the text that is provided by Shopify and not what is entered and customised. Also more customisation would have been great, the ability to have a floating button or positioning in the header.
Hi there, sorry for any confusion you experienced. It is true that the Geolocation app does not translate your content for you - it will allow your customers to switch between the languages that you offer. To translate your content you should use a separate app: https://apps.shopify.com/collections/apps-for-store-languages
We are forced to use this app if we want to change prices for other countries, and the only way price actually shows correctly to the customer is if we add an ugly, uneditable pop-up to our store for all traffic (even if the new market is just 5% of our traffic) Please allow us to enable/disable the pop-up by country. Or just default to the correct prices if you know where the IP is located. Such a poorly developed app
Hi there, thanks for your feedback. This app is just one of many options you can use to show your customers the correct currency! There are many other options here and we definitely don't intend to force you to use this app: https://apps.shopify.com/collections/works-with-shopify-markets
Changing currency based on IP address goes against Google's guidelines and can cause SEO problems for your store, which is why we do not do this. If you want to show your customers the correct currency automatically, you can have different subfolders for each country and redirect your customers to the right subfolder automatically: https://help.shopify.com/en/manual/markets/international-domains/directing-customers/domain-redirection
I hope this helps!
This app is malfunctioning. When I first downloaded it, I could see the view as how my customers would. Then after going to my site it only would show at the bottom, even though I selected for it to be at the top. Contacted Support and the rep. escalated it. She then said it was now working and that I should uninstall and re-install. I did that but the it does not even show at all. So weird and frustrating as this affects potential International Sales/
Pointless app since i can't use Shopify Payments in my country, make sure that people KNOW that you can't use Geolocation because my country is not supported by Shopify Payments