Geolocation , 389 reviews

Overall rating
2.9
Counts per rating level
  • 26% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 12% of ratings are 3 stars
  • 11% of ratings are 2 stars
  • 43% of ratings are 1 stars
December 18, 2023

Good.

Staytious
Canada
September 23, 2021

I just added the app but it's showing different store name on the popup how do i change it?? There is no option of editing the Text that my customer is seeing.

Babyboo
Australia
1 day using the app
January 7, 2023

United States is for some reason GBP and currencies dont auto convert so I do not deem this app effective.

VetPups
Canada
1 day using the app
Shopify replied January 10, 2023

Hi there, thanks for your review. This is because your United States Market only has GBP enabled.

If you go to Settings --> Markets --> United States, you will see that you can control the currency for your US buyers (and buyers for all other markets) through there. Once you have done so, Geolocation will recommend the right country and currency for all your buyers.

Also, you can automatically show buyers the right country with domain redirection: https://help.shopify.com/en/manual/markets/international-domains/directing-customers

Edited April 28, 2020

I cannot see the language selector again after the first time. My default language is traditional Chinese (hong kong) in my browser. I'm using iPhone for viewing.

uniconhk
Hong Kong SAR
1 day using the app
May 13, 2022

We are forced to use this app if we want to change prices for other countries, and the only way price actually shows correctly to the customer is if we add an ugly, uneditable pop-up to our store for all traffic (even if the new market is just 5% of our traffic) Please allow us to enable/disable the pop-up by country. Or just default to the correct prices if you know where the IP is located. Such a poorly developed app

Carpe
United States
1 day using the app
Shopify replied May 13, 2022

Hi there, thanks for your feedback. This app is just one of many options you can use to show your customers the correct currency! There are many other options here and we definitely don't intend to force you to use this app: https://apps.shopify.com/collections/works-with-shopify-markets

Changing currency based on IP address goes against Google's guidelines and can cause SEO problems for your store, which is why we do not do this. If you want to show your customers the correct currency automatically, you can have different subfolders for each country and redirect your customers to the right subfolder automatically: https://help.shopify.com/en/manual/markets/international-domains/directing-customers/domain-redirection

I hope this helps!

March 31, 2021

This app is malfunctioning. When I first downloaded it, I could see the view as how my customers would. Then after going to my site it only would show at the bottom, even though I selected for it to be at the top. Contacted Support and the rep. escalated it. She then said it was now working and that I should uninstall and re-install. I did that but the it does not even show at all. So weird and frustrating as this affects potential International Sales/

The Tapestry Shoppe Co.
United States
1 day using the app
March 5, 2020

A great new addition for my shopify store, with a couple of niggles.

1. I would love to be able to have the currency switcher in the header, and not wayyyyyyy down in the footer where it's virtually hidden.
2. Would love to be able to customise the font, and style of the button a little more.

This app has great potential, I look forward to seeing what new features they roll out. Also - I would love it if an app like this FINALLY solved the EU-Vat display issue that has plagued European sellers like me for years.

Snufflebean Yarn
United Kingdom
1 day using the app
Shopify replied March 14, 2020

Hey Snufflebean Yarn,

Currency selectors in header often get hidden in the Menu for mobile visitors and are hard to find. This is why we offer the recommendation bar / popup which visitors can find lot more easily.

We will consider your feedback on providing more control over the styling of the button.

- Geolocation team

February 18, 2023

Pointless app since i can't use Shopify Payments in my country, make sure that people KNOW that you can't use Geolocation because my country is not supported by Shopify Payments

FINESSED
Serbia
About 24 hours using the app
December 6, 2022

No way to move the country/currency drop down, so it's stuck at the bottom of your shop. Seems like a pretty obvious thing to be at the TOP of your shop.

Stay Flossie
Canada
About 23 hours using the app
July 22, 2020

I don't know i'f I a missing a step but this app has not worked for me so for, I was able to add it to my store but it did not change the currencies

HAUSOFMIRA
Canada
About 22 hours using the app