Rise.ai: Gift Cards & Loyalty

Great idea for customers loyalty. Easy setup, launching the loyalty program and start using it was very quick and fun to do.
Amazing customer support, very knowledgeable and very helpful.

Just launched my gift card and rewards program - and it works great! I love the options to send emails to recipients, and Instagram integration is a great addition as well. Also - much better than Shopify's native solution for store credit. Would recommend!

Ari is the man! He helped me set up a very important workflow in literally 3 minutes. Loving this company already!

Just recently got Rise and so far I love it. The customer service is outstanding, fast and very helpful!

Great app. The control of what will happen after each actions taken on the website is amazing, allowing us to execute our needs in the most easy way.

Just started with the system and so far, I am loving it. Plus, they have great support. I had two questions and they were answered immediately which saved me soooo much time searching for the answer myself. I look forward to working with this system. I use Shopify Basic and this app gives you more than Shopify does at a better price. Stoked!

If I could rate 0, I would. In my personal experience, Rise.ai is shady and a company out to gouge the little guy. When a customer, like myself, sees "$0.20 an order" on their pricing page, I find it “convenient" how they don’t provide any other explanation about what that actually means, LOL! Until you get the $1,000 bill. As an extremely savvy Shopify website owner and Shopify app customer, when I read "$0.20 an order" that obviously means to me $0.20 an order made by an actual Rise.ai gift card, or, obviously when a Rise.ai gift card is purchased. Because let’s be honest, it would be INSANE for that to actually mean $0.20 of every order made in my shop haha. But it does. It means, regardless of their involvement, they will take $0.20 an order.

On what planet, in what galaxy, does Rise think they are entitled to $0.20 a damn order? Your app provides the LEAST amount of value of the 15+ apps I am currently using and your app is 5x -100x more expensive than my other apps even with a plan reduction.

AVOID Rise.Ai. Run.

Amazing and fast customer support! John was really helpful to figure out the perfect subsciption plan for us. The tool offers everything you need to scale up your business. Also great for start ups, because your required subscription grows with your sales. We definitely recommend rise!

If you are a retail store or extremely high volume store that needs to constantly issue credits/gift cards to customers then this might be for you. We found it looking for "loyalty" programs and found that at $600 for the year it was extremely bare bones and did not fit our business at all. All sorts of features available if you pay more but for a basic rewards, loyalty building app I would steer clear of this one.

Customer service is amazing! John helped me fix the flow within minutes. Amazing experience, would recommend this app to anyone who is looking for a loyalty program!