Reviews (1,094)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer loyalty and sales through its rewards and gift card features. It is noted for its professional design, ease of use, and reliable performance. Key features include customizable gift cards, seamless Shopify POS integration, and easy loyalty card balance adjustments. Exceptional customer support is frequently highlighted, with specific praise for team members like Eddie, Juna, and Pauline. The app also offers comprehensive educational resources, making it a top choice for managing loyalty programs on Shopify.
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Great place for referrals and rewards - simple UI and quick customer support. I like having everything in one easy app.
Wow! We're blushing :)
Thank you for your review! We're here to help if anything else comes up.
Very well thought out and highly responsive support staff. This app, while certainly not inexpensive, is a meaningful investment in taking your site from "mom and pop" shop to performing like major corporations', in record time. I can see why so many big companies use rise.ai.
I needed to enhance my Gift Card experience and this was the perfect, most stylish app which allowed me to do this. I am looking forward to exploring the other tools within the app.
Thank you so much for this great review. We're so happy you love Rise.ai 🙏
Enjoy your Gift Card and Rewards Program - you're awesome 😊
Inexplicable charges and inability to retrieve invoices to understand how the charges have been calculated despite having zero usage. No thanks.
Hi team,
It's Mark from the Rise.ai team. Thank you for bringing this matter to our attention. Your feedback helps us get better!
Please notice that our pricing structure is based on total store orders. You can find all the details here - https://rise-ai.com/pricing. We would be happy to talk with you and understand how to make it even more clear so this won't happen again.
As our policy is 100% customer satisfaction - Please reach us at info@rise-ai.com or at +1 646 8786419 so we can talk.
I look forward to hearing from you.
Best,
Mark
The product allowed us to connect both of our stores E-Comm & Retail and the integration was seamless. The staff is very helpful as well.
We love the capabilities of this app for our gift card sales. And their customer support is very helpful!
great app I use this now for the holidays and it has increased my sales alot thankyou Giftwizard for making an amazing app.
Rise is awesome! Most of our users purchase with store credit and Rise solves our biggest issues with the built-in Shopify gift card system.
With Rise, our users can see their card balance and choose to use their linked Gift Card from their cart. They can also see their full Shopify gift card code on their account page.
We did have one small issue installing Rise on our site, but Roy from Rise was able to get the issue solved for us in less than 12 hours.
Thank you so much for this GREAT review! 🙏
We're so happy you love it. Enjoy your Gift Card and Rewards Program - you're awesome 😊
Wow - really well-done app, easy to use and effective. Our team went through a lot of rewards apps and Rise is by far the best and most comprehensive for users. Definitely recommended for brands that want to create loyal customers. Store credit refund is a hit as well. I can see a lot of my customers using it. Would recommend!
Thank you so much for this wonderful review. We're so happy you like Rise.ai 🙏
Enjoy your Gift Card and Loyalty Program - you're awesome 😊
Super friendly team, very happy to help with any queries or concerns you have. Would definitely recommend.
Thank you for this positive review - we appreciate it 🙏
Keep up the good work with your Store Credit and Rewards Program!