Reviews (1,090)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing loyalty programs and automating tasks such as managing store credits and event prizing. It offers features like bulk gift card uploads and customized loyalty programs, seamlessly integrated with Shopify. The user-friendly interface and straightforward setup are appreciated, along with the responsive and effective customer support team, which significantly contributes to merchant satisfaction and transforms customer engagement strategies.

June 12, 2023

Eddie was quick to help me set up a test for the app. Thanks again for your help and support. I am still testing it.

Sunset Scents
United States
About 2 hours using the app
Rise.ai replied June 21, 2023

Thank you for the amazing review and for acknowledging our Support Team's efficient customer service!
Your feedback is very much appreciated! :)

December 20, 2022

Extremely difficult to use, good luck with customer service. They have only chat from somewhere around the world no phone calls no meetings online support can only send you videos or PDF instructions swim on your own or die.

Secrets Of Tea
United States
2 days using the app
Edited December 18, 2015

Had an issue after the easy install because I realized that for our customer base the app interface would need a little tweaking. Needed to buy the pro version for the customizations I would require. Support was pretty quick and very thorough.

Hyatt Fruit Company
United States
1 day using the app
June 5, 2020

AWESOME. I wish I found this app first than the other one I used. This loyalty program use GIFT CARD system, which will allow for additional use of coupon code.
Ability to use coupon code is really important in my store for affiliate programs.

The other loyalty program app that I installed use a discount code based credits to give to customers. So if customer claim for their store/loyalty ...

Sellection Instalment
Malaysia
About 1 hour using the app
Rise.ai replied June 6, 2020

Thank you for this super-great review - we really appreciate it!

Our goal here in Rise is to help merchants like you to maximize their growth potential - It's always nice ...

March 16, 2020

It works well! The developer is very responsive. I'm on the trial at the moment! I will report back if I have a new opinion, but I will be sticking to this app.

Blend to Mend
United States
About 1 hour using the app
December 8, 2020

Great thorough and easy to use app with a prompt response and support by one of the support members, Keren.

Cosmoplast
United Arab Emirates
About 1 hour using the app
Rise.ai replied December 8, 2020

Thank you very much for this 5-stars review and for the important feedback 🙏

Enjoy your Gift Card and Loyalty Program, we're always here to help.

December 17, 2021

Best technical assistance ...........................................................................

BRUNO PREMI
Italy
About 19 hours using the app
Rise.ai replied December 19, 2021

Thank you for the review! We are pleased our support team helped with your technical questions :)

April 29, 2020

Easy to install. Great user interface all at a fair price. Interested to see how my experience develops.

Kroma Salon
Canada
42 minutes using the app
Rise.ai replied May 1, 2020

Thank you for your 5-stars review. Our support team is always here to help ✨

Good luck with your Store Credit and Rewards Program.

December 8, 2023

Quick to resolve and help implement the solution we needed! Eddie was very patient and answered all my questions.

Thermomix - Canada
Canada
28 minutes using the app
November 13, 2023

great app

Drip Hacks Canada
Canada
17 minutes using the app
Rise.ai replied November 15, 2023

Thank you so much for your review!