Reviews (1,097)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing gift cards, store credits, and loyalty programs, praising its user-friendly interface and ability to handle high transaction volumes. It offers robust customization options and integrates seamlessly with Shopify, enhancing business operations. Exceptional customer support, with specific commendations for team members like Eddie, Juna, and Pauline, and multilingual support are also noted as key benefits.

December 6, 2018

great app I use this now for the holidays and it has increased my sales alot thankyou Giftwizard for making an amazing app.

Apparel By Home Run
United States
About 21 hours using the app
August 1, 2019

Rise is awesome! Most of our users purchase with store credit and Rise solves our biggest issues with the built-in Shopify gift card system.

With Rise, our users can see their card balance and choose to use their linked Gift Card from their cart. They can also see their full Shopify gift card code on their account page.

We did have one small issue installing Rise on our site, but Roy from Rise was able to get the issue solved for us in less than 12 hours.

Enovation Controls Supply
United States
About 20 hours using the app
Rise.ai replied August 11, 2019

Thank you so much for this GREAT review! 🙏

We're so happy you love it. Enjoy your Gift Card and Rewards Program - you're awesome 😊

December 8, 2020

Wow - really well-done app, easy to use and effective. Our team went through a lot of rewards apps and Rise is by far the best and most comprehensive for users. Definitely recommended for brands that want to create loyal customers. Store credit refund is a hit as well. I can see a lot of my customers using it. Would recommend!

Bundled Baby
United States
About 20 hours using the app
Rise.ai replied December 8, 2020

Thank you so much for this wonderful review. We're so happy you like Rise.ai 🙏

Enjoy your Gift Card and Loyalty Program - you're awesome 😊

November 28, 2019

Super friendly team, very happy to help with any queries or concerns you have. Would definitely recommend.

MACK
United Kingdom
About 18 hours using the app
Rise.ai replied December 3, 2019

Thank you for this positive review - we appreciate it 🙏

Keep up the good work with your Store Credit and Rewards Program!

April 14, 2023

love it

It isn't threatening, defamatory, or being left in exchange for an incentive. If published, we may include additional details about your store to help merchants read relevant reviews.

highly recommend

letsbuild-woodenpages
United States
About 17 hours using the app
Rise.ai replied April 20, 2023

We’re so grateful for your 5-star review! We strive to offer the best experience possible, and your review tells us that we’re on the right path! 🤗

October 20, 2023

We used the app in the test environment with 0 real orders and got charged over 5.000 dollar ???? this is really a SCAM !!!

De Gele Flamingo Stage
Netherlands
17 days using the app
Edited May 4, 2017

Gift Wizard have good concept.

The customer service is fast but sometimes misunderstand in communication. Still highly recommend.

Gowstore
Singapore
14 days using the app
March 11, 2021

Easy to set up and helpful team! Works great.
To use all features it gets a bit expensive for a small company like mine.

Unna Bakery
United States
13 days using the app
Edited December 11, 2017

UPDATE:

Since writing my 1 star review just a few days ago, I have received 2 emails asking me to change/delete my review. Instead, I am changing my rating from 1 star to 3 stars. Regarding my issue on not responding to my email, they kept telling me that they were "too busy". Not my problem, and to be CLEAR, i was mad that he responded to my email 2 days after I sent it, not answering any of my questions. They did offer me a free subscription or something of that nature which I do not want since I found another app that only costs $7 a month and they set everything up for me just hours after installing it. I appreciate the offers, but asking someone to delete their review is unfair and to be honest pretty unprofessional.. And using the same "too busy" excuse over & over again is annoying. Maybe this app is good for other businesses but it's just not for me. This is how I feel, this is my opinion. Everyone has a different opinion. I would appreciate it if I did not receive any more emails after this.

This review is for their horrendous customer service. I downloaded the app and am so confused about pricing, what the app offers and how it works. I figured I would just get the app then email them asking my questions since everyone says they are "sooo great with helping" ya right. I emailed Ari, asked 3 different questions and he responded a day later (which is way too long to wait) literally not answering any of them. I told him to re read my email and answer my questions since you literally didn't answer any of them. Now i have not heard back since. So annoyed since I wanted to get the gift cards out and on the site for holiday season. But now i am just going to cancel this overpriced app and download another one I have found. I wouldnt be surprised if i got a response to my email tomorrow after they see this review. over the app. 1 star is too much.

Urbanstrangers
United States
14 days using the app
September 30, 2019

I had the opportunity to really customize my store and gain customers. Thanks so much! I am grateful

JAROSHA HAIR
United States
About 10 hours using the app
Rise.ai replied October 13, 2019

Thank you so much for this GREAT review! 🙏

We're so happy you love it. Enjoy your Gift Card and Rewards Program - you're awesome 😊