Reviews (1,097)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for managing gift cards, store credits, and loyalty programs, praising its user-friendly interface and ability to handle high transaction volumes. It offers robust customization options and integrates seamlessly with Shopify, enhancing business operations. Exceptional customer support, with specific commendations for team members like Eddie, Juna, and Pauline, and multilingual support are also noted as key benefits.
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We just installed this App on Firehouse Coffee. Pauline was fantastic and we are excited to start using!!!
Thank you for the review! We are excited that you have chosen Rise.ai :)
Eddie has been a big help setting up our loyalty program! I only gave it 4 stars, because we've been using it less than a week.
Update: After using them for over a year, I have given them a 5 star review. They have been very helpful with our account over the last year...
Thank you so much for your review!
We are pleased to know that you have received immediate assistance from the team.:)
John has been extremely patient and helpful with the resolution of a bug caused by the add-on of cross-selling app. He helped me fix it all the way. Really appreciated the help.
We are so pleased that we were able to help you with your concern. Thank you so much for this great feedback! If there's anything else we can do along the way, just let us know anytime. :)
Straight forward, user friendly, and does what it claims to do. Very responsive and helpful customer service as well.
Great app. Very useful and easy to use! Fantastic customer service! Highly recommended!!! Thank you
This app is great! We use it for store credit and gift cards. Roy and his team are awesome at helping with anything you need and are always able to give email/phone support. Would highly recommend!
Allows for the customization we need. Plus, the team is super helpful and always available with questions. Definitely recommend!
Thank you so much for this great review. We're so happy you love Rise 🙏
Enjoy your Gift Card and Rewards Program 😊
the customer support rep Dana, completely made my day better, she was super helpful in all the ways I was needing her assistance and she added her personality to the experience which made it overall a very pleasant and funny chat !!
Superb app & easy to work. Missing some reporting, but it is great overall & Eddie from customer service was so helpful. Thanks!
We thank you for your effort in providing an honest review.
In case an issue arises on your end, please do not hesitate to reach out to us as we are more than happy to help :)
I had to create bulk gift cards for our customers and Pauline responded to my emails very quickly! Thank you!
Thank you for the review :)