Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust features including gift cards, loyalty programs, and store credit options. They appreciate its user-friendly interface, easy integration with Shopify, and customization capabilities. The app's rewards program is praised for its simplicity and effectiveness, and its ability to issue store credit instead of refunds is valued. Merchants also note an increase in sales and customer return rates. The customer service, particularly from Eddie, Pauline, and John, is frequently commended for exceptional support.

February 11, 2020

Allows for the customization we need. Plus, the team is super helpful and always available with questions. Definitely recommend!

Dragun Beauty
United States
About 3 years using the app
Rise.ai replied February 17, 2020

Thank you so much for this great review. We're so happy you love Rise 🙏

Enjoy your Gift Card and Rewards Program 😊

December 11, 2021

Great APP. My clients and I love the customization. Customer service was helpful when I had a problem. Fixed it ASAP. Would recommend.

A New Conception
United States
About 3 years using the app
Rise.ai replied March 29, 2022

Hello!

Thank you for the amazing review and for acknowledging our Support Team's efficient customer service!

Your feedback is very much appreciated! :)

June 16, 2020

Sam was super duper helpful and more than willing to help with all our questions! He responded super fast and went above and beyond to ensure we were comfy with the app. :) 5 Stars all day long!

Appalachian Standard
United States
About 3 years using the app
Rise.ai replied June 17, 2020

Thank you so much for this great review. We're so happy you like Rise.ai 🙏

Enjoy your Gift Card and Loyalty Program - you're awesome 😊

August 3, 2020

I was looking for referral system, but found much more with this app. Their graphical flow builder is amazing, allowing us to create limitless scenario cases, and customer service is simply exceptional. I recommend this app and very thankful to have them as our solution provider.

Makeup Land
Israel
About 3 years using the app
Rise.ai replied August 4, 2020

Thank you so much for this great review. We're so happy you like Rise.ai 🙏

Enjoy your Gift Card and Loyalty Program - you're awesome 😊

February 28, 2021

Amazing app and just as amazing and very efficient customer service from Sam. Thank you!! We are looking forward to working a lot more with rise.ai in the future.

Swedishness
Switzerland
About 3 years using the app
December 15, 2015

Awesome App and it has helped us increase our sales!
They have been there every step of the way to make sure everything has been working and going well. Thanks!

Onetreeplanted 2
United States
About 3 years using the app
October 16, 2020

bkjklgjfkjfujfukfkjfljkgluyfutfughgjlgyjfutfljflyfutflufiyfluyfutdfkutdyrdyfliyfuhfltdhtasrywstdkuyfligi;fluff

Sunoh
India
About 3 years using the app
July 15, 2021

We have really enjoyed using Rise.AI's Gift Cards & Loyalty software. We have seen a huge bump in purchases of gift cards and see customers coming back to buy more. The integration with Shopify and ReCharge is harmonious and it was a breeze to get this installed and operational. We are excited to see what new opportunities this software will bring to our business! Highly recommend!

StatelyMen
United States
About 3 years using the app
Rise.ai replied July 19, 2021

Thank you for a great review! Keep rockin' :)

March 21, 2023

We have been using this app for over 3 years now on our main shopify store. It is a great app and works extremely well. Recently we integrated the app into our Shopify POS and had a couple of technical hurdles. John was able to assist and gave precise instructions how to make the necessary changes. Great friendly service.

Maskscara
South Africa
Almost 3 years using the app
Rise.ai replied March 22, 2023

We are so glad our team was able to help you out quickly and that you are happy with our service :) It means a lot to us that you took the time to leave a review. If you ever need anything in the future, we are always here to help!

April 20, 2020

Customer service is fast and very helpful. Easily integrated with my Shopify store. Will start cross app integrations within the coming months and I'm confident it will plug in easy, or at least I can get the support quickly to get everything connected.

SalonPal
United States
Almost 3 years using the app
Rise.ai replied April 22, 2020

Thank you so much for your great review ✨

Enjoy your Gift Card and Rewards Program - you're awesome.