Reviews (1,097)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing gift cards, store credits, and loyalty programs, praising its user-friendly interface and ability to handle high transaction volumes. It offers robust customization options and integrates seamlessly with Shopify, enhancing business operations. Exceptional customer support, with specific commendations for team members like Eddie, Juna, and Pauline, and multilingual support are also noted as key benefits.

September 6, 2019

This app is fantastic, it does everything I was hoping for, plus more. The most impressive thing so far for me is the amazing customer service! I was unsure how to convert what I wanted my site to look like into reality and Roy went above and beyond to answer my many questions. It's not often customer service leaves me feeling super impressed, but I certainly was this time!

Bookbookowl
Australia
Over 3 years using the app
Rise.ai replied September 14, 2019

Thank you for this awesome review - your success is our success 🙏

Good luck with your Store Credit and Rewards Program!

May 26, 2022

Great customer service. Quick response time and fixed my issue immediately. Thank you Pauline again!

reynspooner.com
United States
Over 3 years using the app
Rise.ai replied May 29, 2022

Thank you for your review!

We're very happy to hear you're satisfied with our service and will be happy to assist, should anything else come up.

October 12, 2017

Ari has been incredibly helpful in moving us through the process of integrating Gift Wizard with our Shopify store. Highly recommended!

Bomb
United States
Over 3 years using the app
September 3, 2019

Support is quick to reply, really happy with the app so far. I am mainly using it to bulk generate gift cards which it does seamlessly and easily.

LABFRESH
Netherlands
Over 3 years using the app
Rise.ai replied September 4, 2019

Thank you for this awesome review 🙏

Good luck with your new Store Credit and Rewards Program!

Edited February 9, 2021

Rise helped me immensely as I migrated my point of sale system (including all of my gift cards) from Square to Shopify. When I encountered some difficulty with the importing of all of my gift card codes, Rise helped me solve the issue even though it turned out to be a simple excel issue. Their customer service support went above and beyond. This app is an excellent addition to my shopify store for store credit and for gift cards. Their customer service is excellent!

The Islander Bookshop
United States
Over 3 years using the app
May 5, 2021

With nice support team and taking care more than normal.
Even some help out of the app or issues.
Thank you so much! App has great features and recommend it.

Editorial Boutique
Canada
Over 3 years using the app
December 11, 2020

Great customer service. Fast response and very friendly. Also my issue was fixed the next day which is amazing!

Blue District
United States
Over 3 years using the app
November 26, 2019

Great app, perfect for our Black Friday sale - and the gifting process is hands down the best option we could have ever used!

Built Bar
United States
Over 3 years using the app
Rise.ai replied November 28, 2019

Thank you for this awesome review - your success is our success 🙏

Good luck with your Store Credit and Gift Cards Program!

Edited April 21, 2020

Really like the turnkey approach to creating user scenarios, easy-to-use workflows, and the automation process for rewarding customers. I've built a customer loyalty program using their workflows (reward customers for repeat purchases, incentivize higher cart value orders, and leverage the gift card functionality for a rewards program, contests and promotions, and store credit refunds). Very versatile platform. Easy to use for non-developers.

Kinflyte
United States
Over 3 years using the app
January 17, 2015

Really good, useful and helpful application. Also very helpful support. Highly recommend.

Limitless Bags UK
United Kingdom
Over 3 years using the app