Reviews (1,097)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing gift cards, store credits, and loyalty programs, praising its user-friendly interface and ability to handle high transaction volumes. It offers robust customization options and integrates seamlessly with Shopify, enhancing business operations. Exceptional customer support, with specific commendations for team members like Eddie, Juna, and Pauline, and multilingual support are also noted as key benefits.

December 7, 2021

Great service! Clear instructions and definitely functionally useful. Thanks so much John for answering my questions promptly.

Woof & Wag
Singapore
Almost 2 years using the app
Rise.ai replied December 7, 2021

Thank you for the wonderful review! We are pleased that you received great and prompt service from John :)

September 28, 2022

Pauline was extremely friendly in assisting us in our move to Rise.ai. Looking forward to seeing what this app can do for us in the future!

Craze Outdoors
Canada
Almost 2 years using the app
Rise.ai replied September 29, 2022

Thanks for your feedback! It gives us much pleasure to know that Pauline was able to provide you with the assistance you need. Our support team is definitely always available to assist you if you need help! :)

October 30, 2020

This app is perfect for our needs, really easy to use and the customer service team were amazing. Can't recommend enough!

Bower Collective
United Kingdom
Almost 2 years using the app
November 10, 2020

This is a great app to enable my customers to buy gift cards rather than try to guess what the recipient would like the best. Quick and helpful support provided as well. Thanks Rise :)

Beary Nice NZ
New Zealand
Almost 2 years using the app
Rise.ai replied November 13, 2020

Thank you so much for this wonderful review. We're so happy you like Rise.ai 🙏

Enjoy your Gift Card and Loyalty Program - you're awesome 😊

July 18, 2017

Gift Wizard is fantastic, plus their support is awesome. Thanks to Ari I reinstalled my app and he gave me a deal that works with my budget. Ari did all the work I just sat back and let him do his thing. I would recommend this service to anyone with high remarks!

Kats Kup Creations
United States
Almost 2 years using the app
June 7, 2022

Excellent customer service. I had an issue with the Klaviyo integration/flow that Pauline from Rise.ai patiently helped me trace back to a Shopify admin setting.

BRADY
United States
Almost 2 years using the app
Rise.ai replied June 9, 2022

Thank you for the great review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Hit us up if you need help with anything!

April 6, 2020

Amazing app with flexible reward capabilities. Awesome and quick customer service! Would highly recommend Rise to anyone!

Complements Two
United States
Almost 2 years using the app
December 20, 2017

ABSOLUTELY AMAZING CUSTOMER SERVICE! I encountered a couple problems when we first got the app but Ari was there to help me the entire way. We just got our first sale after pushing the app live, its going super smoothly. Totally recommend

Toccustom
United States
Almost 2 years using the app
Edited May 13, 2020

This app has made it super easy to create a customized gift card for our customers to purchase, as well as issue store credit to acquire and retain customers. The team at Rise ai are super responsive and helpful. They have made the entire experience worth it. The integration with this app to Instagram was a huge win too. It keeps gettin better

Azucar Loca Coffee Company
United States
Almost 2 years using the app
October 6, 2021

I used this app for a better customer Gift Card experience. The customer service from John was great. He was patient and helped me quickly with questions and set-up. I highly recommend this app.

Spiritgirl Activewear
South Africa
Almost 2 years using the app
Rise.ai replied October 24, 2021

Thank you!!