Reviews (1,097)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing gift cards, store credits, and loyalty programs, praising its user-friendly interface and ability to handle high transaction volumes. It offers robust customization options and integrates seamlessly with Shopify, enhancing business operations. Exceptional customer support, with specific commendations for team members like Eddie, Juna, and Pauline, and multilingual support are also noted as key benefits.

April 3, 2020

Rise is just what we were looking for. We needed to find a loyalty program that would apply a percentage to the purchase - there's offers just that. In addition, their service is outstanding. They ALWAYS get back to me with any questions or help I need immediately. Lastly, I appreciate that they are also looking for ways to advance their platform to accommodate more options for users.

intuitionirl
United States
Almost 2 years using the app
January 28, 2022

Recommended! The support team is really fast to respond to any questions and is very helpful. Using this app makes it much easier to sell gift cards online and process store credits with Shopify POS.

D Porthault
United States
Almost 2 years using the app
Rise.ai replied March 29, 2022

Hi there,

Thank you so much for your feedback! We are pleased to know that you find ease in selling Gift Cards and issuing store credit using our app! Cheers!

June 1, 2021

The application has a variety of features, although sometimes it is a bit confusing to use. However, I have received very enthusiastic help from John and the support team in the process of using this program. Very useful!

Mean BLVD
United States
Almost 2 years using the app
Edited December 27, 2022

Needed some quick coding done to fix a bug in the app and the response time was AWESOME! Thanks Pauline from Rise for your speedy help....made my day!

Botanus
Canada
Over 1 year using the app
Rise.ai replied September 7, 2022

Thank you for the awesome feedback!
Our quick Support Team would be happy to help should you need help with anything so do not hesitate to hit us up. :)

July 15, 2018

Great app and service when needed. Easy to use and to get started with.

Flightcoffee
New Zealand
Over 1 year using the app
April 28, 2020

Rise.ai helped us in overcoming the giftcard issue related to VAT in Europe. Nadav offers great support and is quick in responding for anything you need. The app itself we will use across all our stores and the user experience is amazing. Looking forward to seeing the results and further improve our store

NUDE
Italy
Over 1 year using the app
March 16, 2021

There are different levels of subscriptions to allow you to gain alternative levels of access that align with the scale of your business that I love. The customer support is flawless - John was particularly helpful! Thanks guys!

BODHI VINTAGE
United Kingdom
Over 1 year using the app
May 9, 2017

Great Feature, exactly what was needed for my business.

Magazine Steals
United States
Over 1 year using the app
Edited July 22, 2020

Really useful app for getting professional looking gift cards up and running in no time. Super helpful support staff. Highly recommend.

LifeStraw Water Filters & Purifiers
United States
Over 1 year using the app
Rise.ai replied July 21, 2020

Thank you for your review. Our support team is always here to help ✨

Please let us know if we can help with anything else.

November 14, 2020

I have had a great experience setting up the app and feel like it is going to be a great fit for my e-commerce business. Support team was responsive and solution-focused.

JUST FRED.
United States
Over 1 year using the app