Reviews (1,094)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer loyalty and sales through its rewards and gift card features. It is noted for its professional design, ease of use, and reliable performance. Key features include customizable gift cards, seamless Shopify POS integration, and easy loyalty card balance adjustments. Exceptional customer support is frequently highlighted, with specific praise for team members like Eddie, Juna, and Pauline. The app also offers comprehensive educational resources, making it a top choice for managing loyalty programs on Shopify.

February 15, 2023

Amazing capabilities on this app! It can do so much, and so seamlessly. Also, great team behind the app! Always willing to help. Thank you guys!

The Lovery
United States
Over 1 year using the app
Rise.ai replied March 15, 2023

Hi The Lovery,

Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success for you and your business!

Edited February 1, 2022

I love Rise! I recommended it to many people. I almost doubled my B2C revenue in 2021 and am hoping to continue increasing. Rise was definitely a part of that success. My only issue that I’ve been asking for is an integration with Stanped.io. I use Stamped for my reviews and currently am manually issuing rewards for reviews. It’s not ideal, as it adds another step to my process. I wish it were seamless.

CARAUCCI
United States
Over 1 year using the app
May 14, 2020

this app has helped me add gift cards to my website for over a year. it works great and like that I can now link my gift card link on instagram directly. thanks for adding that feature.

indigo & violet studio
United States
Over 1 year using the app
March 15, 2020

Great customer service, and great product. Definitely recommend it if you need this type of service for your Shopify website.

Abra Coffee
United States
Over 1 year using the app
October 11, 2020

I love this app! It took me just a little time to figure it out on my own. When I did contact the support team, they responded quickly and with an answer to my question. I have already recommended it to other people.

OM Gifts & Baskets
Canada
Over 1 year using the app
March 10, 2021

We had a long list of very specific requirements for finance, reporting and legal to make sure our loyalty (store credit) program launches flawlessly, and Rise.ai met our unique needs beautifully. Being able to use their credits as discount codes, rather than gift card codes is the flexibility we needed. Along the way as we ran into questions or issues their support team has been very helpful and responsive—thanks Pauline and John!

Kosas Cosmetics
United States
Over 1 year using the app
July 12, 2017

This app works great for those who have customers that want to send gifts. Above all else, the customer service that Ari delivers is top notch.

Premier Home Gifts
United States
Over 1 year using the app
January 16, 2020

Very nice and simple to use app, with a clean and professional look. Our customers seems to love their Store Credit rewards, and the new reminders feature is spot on. Thanks, team!

Jasmin's Zodiac Charms
Israel
Over 1 year using the app
Rise.ai replied January 16, 2020

Thank you for this awesome review and welcome aborad - your success is our success 🙏

Good luck with your Store Credit and Rewards Program.

March 7, 2017

Amazing people and wonderful app. Have made us many many sales!! Highly reccomended

The Moon Cult
United States
Over 1 year using the app
August 18, 2022

Very helpful customer service reps! Pauline was extraordinary in helping us set up our promotion. Thank you!

Stage
United States
Over 1 year using the app
Rise.ai replied September 5, 2022

Yay! Good luck with your promotion!
Hit us up if you need further help with anything :)