Reviews (1,097)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing gift cards, store credits, and loyalty programs, praising its user-friendly interface and ability to handle high transaction volumes. It offers robust customization options and integrates seamlessly with Shopify, enhancing business operations. Exceptional customer support, with specific commendations for team members like Eddie, Juna, and Pauline, and multilingual support are also noted as key benefits.

January 16, 2020

Very nice and simple to use app, with a clean and professional look. Our customers seems to love their Store Credit rewards, and the new reminders feature is spot on. Thanks, team!

Jasmin's Zodiac Charms
Israel
Over 1 year using the app
Rise.ai replied January 16, 2020

Thank you for this awesome review and welcome aborad - your success is our success 🙏

Good luck with your Store Credit and Rewards Program.

March 7, 2017

Amazing people and wonderful app. Have made us many many sales!! Highly reccomended

The Moon Cult
United States
Over 1 year using the app
August 18, 2022

Very helpful customer service reps! Pauline was extraordinary in helping us set up our promotion. Thank you!

Stage
United States
Over 1 year using the app
Rise.ai replied September 5, 2022

Yay! Good luck with your promotion!
Hit us up if you need further help with anything :)

July 12, 2017

Increased our sales the first few days! We got our first gifting orders only hours after installing this app. What a great team for any kind of help! A+ app

Consciousstep
United States
Over 1 year using the app
March 8, 2022

Great app. Loads of features and easy user interface. Really good support any time of the day. I would highly recommend it.

Tillys Floral Wreaths
United Kingdom
Over 1 year using the app
Rise.ai replied March 29, 2022

Hello!

Thank you for your feedback! We are pleased to know that you received immediate assistance from our Support Team. Please feel free to reach out should you need further help with anything. :)

Cheers!

December 9, 2020

Has been great so far and amazing customer support!! Very excited to see how our sales increase with the ability to offer gift cards.

RingHero
United States
Over 1 year using the app
Edited March 28, 2023

Very professional and quick in solving any errors, I recommend reaching out to them as their CEO is very direct and to the point before putting up a complaint. Thanks for the help.

NutriGain™
United States
Over 1 year using the app
Rise.ai replied March 29, 2023

Thanks for your feedback! It gives us much pleasure to know that we were able to provide you with the assistance you need. Our support team is always available to assist you if you need help! Cheers :)

April 29, 2017

Great App if you are looking to provide a gifting option to your customer. Awesome customer support.

Upbeatz
India
Over 1 year using the app
March 28, 2017

We have had the greatest support from the Gift Wizard crew, particularly Ari, who has been there every step of the way answering any questions and queries. We look forward to promoting this facility to our customers.

Sunhats
South Africa
Over 1 year using the app
November 16, 2020

Ari Yahalom and the team did an amazing job helping us to integrate the gift cards in our store. We are not a typical usecase and they were able to assist us with every step of installing and setting up the app. A perfect app if you need to have giftcards for ReCharge as they integrate seemlessly.

Pour & Sip
United Kingdom
Over 1 year using the app