Reviews (1,097)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing gift cards, store credits, and loyalty programs, praising its user-friendly interface and ability to handle high transaction volumes. It offers robust customization options and integrates seamlessly with Shopify, enhancing business operations. Exceptional customer support, with specific commendations for team members like Eddie, Juna, and Pauline, and multilingual support are also noted as key benefits.

January 4, 2019

I have tested this app now and I love it. This is in my opinion a special service with which you can stand out very well and can give the customers a pleasure. Customer service is one of the best I've encountered so far. I can absolutely recommend GiftWizard!

OmniGoods.de
Germany
Over 1 year using the app
July 5, 2021

We have started using this app recently and love the features. The app simplifies the customer rewards and loyalty experience. In addition to the app features, we are delighted with a very prompt and effective customer service. A fantastic customer service team and a special recognition for Pauline and Keren for helping us promptly. Keep up the great work!

Sundarii Handmade
India
Over 1 year using the app
March 15, 2022

Great app for loyalty and gift cards. Been using Rise for over 6 months now and it's really helped us to grow a loyalty program and it link that in with gift cards and referrals. Highly recommended with very quick support.

Horsham Coffee Roaster
United Kingdom
About 1 year using the app
Rise.ai replied March 31, 2022

Thank you very much :)

It's great to hear you've managed to utilize Rise for your business growth!

October 25, 2017

Great App! Great support! Great service! Really happy using it on my store and customers love being able to send gifts directly to friends!

Ikippah Store
United States
About 1 year using the app
Edited July 16, 2021

I have used this app for a month now, so far so good, its easy to set up.
The service is excellent. They respond quickly and solve every issue I had.

Lollygag.co
United States
About 1 year using the app
February 10, 2021

האפליקצייה מציעה שירותים חשובים בעולם השיווק בדרכים מאד מתקדמות ומתוחכמות, ובמקביל המערכת שלהם מאד אינטואיטיבית כך שכל בעל חנות יכול להתקין אותה ולהתאים את העיצוב לחנות שופיפיי שלו. בנוסף, לכל בעלי החנויות/עובדים שפחות מנוסים בעולם התכנות, יש להם את הצוות הכי יעיל ומהיר שפגשתי עד כה מאז השקת החנות שלנו - קשובים להערות, משתדלים ליישם בקשות והכל בחיוך רחב שזה בכללי כיף אז כל הכבוד לכם ותודה מיוחדת לדנה וג'ון :)

DUBIDA
France
About 1 year using the app
Edited August 18, 2020

I highly recommend this app and customer service. I just started using the app. The app is very versatile and allows me to offer great incentives to my customers even at the starter level. The customer service is absolute wonderful. Very knowledgeable, professional, and always available. No problem seems to be to small. Hila especially has been a pleasure dealing with. She gives one the feeling of a partnership with this app and it is greatly appreciated. Thank you and your team for everything you do.

Oma Gisi's German Bakery
United States
About 1 year using the app
Rise.ai replied August 27, 2020

Thank you for this great review - we really appreciate it!

Our mission here in Rise is to help a merchants and brands to maximize their growth potential - It's always nice when hard work is recognized 🙏

Good luck with your program.

December 30, 2020

We are extremely happy with this app and the stellar service we received so far from Rise team. Initially we ran into some configuration issues when we first created our gift card program but Sam from Rise support team went above and beyond to help us. I think we'll stay as a client for a long time, thanks so much again guys!

Transformation Protein
United States
About 1 year using the app
April 11, 2023

I couldn't be happier with the service I received! Eddie & Pauline from the Rise.ai team was incredibly knowledgeable and helpful throughout the entire process, from initial setup to ongoing support.

Thanks!

Forever Lucid
United States
About 1 year using the app
Rise.ai replied April 11, 2023

Thank you for this awesome feedback!
We are pleased to know that you received immediate assistance from our Support Team. Please feel free to reach out should you need further help with anything.

Edited August 11, 2020

I signed up for small business account and upgrade after 30 days to premium. Rise team was kind enough to credit me back my annual payment on the initial small business plan. Thank you and look forward to seeing what Premium can do for my business!

Oradina
United States
About 1 year using the app
Rise.ai replied July 21, 2020

Thank you so much for this great review 😊

We all really appreciate it 🙌