Reviews (1,097)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for managing gift cards, store credits, and loyalty programs, praising its user-friendly interface and ability to handle high transaction volumes. It offers robust customization options and integrates seamlessly with Shopify, enhancing business operations. Exceptional customer support, with specific commendations for team members like Eddie, Juna, and Pauline, and multilingual support are also noted as key benefits.
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Great app, great service. Does everything you're looking for and then some. Everything works right, no issues at all, and the support team is very responseive and proactive. I'm very happy we chose this app and we look forward to using more and more of the features they offer, both to drive extra revenue and to improve the experience of our unique use case.
Highly recommended
Great App and great Support! There are many possibilities to make make customers happy eg with gift cards!
Really great addition to my website. 100% recommend. Easy to use. Amazing customer service as well. They will help you will absolutely everything.
Thank you for the wonderful review and recommending us!
If there's anything else we can assist with, please let us know :)
Great support, especially through issues we had and easy to use app. The customer self service option (for customers to check balances without having to reach out) is a big help.
Great app and even better support team! Roy was able to help our storefront with flows and automation needed to have a successful campaign.
Thank you for this awesome review - your success is our success 🙏
Good luck with your Store Credit and Gift Cards Program!
I've only had Rise on our site for a few weeks but it's already proving to be the right solution for us. We love that customers can schedule their gift cards and send it directly to the recipient, something we were not able to do with the limitations of Shopify Plus gift cards. We also just integrated with Okendo for loyalty rewards for reviews and I have high hopes that this is going to work well because we were not able to remind customers when their rewards are going to expire. The customer service team has been so helpful. They are really responsive and helpful which is the most important thing for us. Especially Pauline and Eddie. Thank you for your continued support as we fully integrate with Rise.
We are very pleased that we are the right solution for you!
This app is super easy to set up and use, but more importantly, they have great customer support - because I'm not so handy with technical stuff. I'm not good at frustration either, and they make it really easy and are really NICE. Thanks to the GREAT Customer Support Team!
Thank you so much for this positive 5-star review!
Great app that offers a feature we think our customers will love and respond to. App integrated well with the theme and Ari was extremely responsive when we needed some guidance, even meeting a couple of custom needs quickly. Received the first gift order the same day we activated the app. Very happy with both the app and the excellent customer service!
Gift Wizard has been an easy addition to our business, and a very useful one (especially for the holiday season). The support we have received is prompt and helpful. We look forward to continuing to work with Gift Wizard.
Love the gift card customization feature - to create a more memorable experience especially during these virtual sharing times.