Reviews (1,097)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for managing gift cards, store credits, and loyalty programs, praising its user-friendly interface and ability to handle high transaction volumes. It offers robust customization options and integrates seamlessly with Shopify, enhancing business operations. Exceptional customer support, with specific commendations for team members like Eddie, Juna, and Pauline, and multilingual support are also noted as key benefits.
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Super friendly and helpful team! They answer very fast and do everything to help you out. Thank you so much Eddie & Itay!
Yay! We are so glad you are satisfied with the service we've provided. Please do not hesitate to reach out should you need help with anything!
Update: They have amazing service to their customer and it's always satisfy to use their service. And this APP is working perfectly for every merchant and it's grow your business from 5~25% in additional. Amazing! I highly recommend this app if you are planning to increase your returning and loyalty customers. I've tried out many rewards & loyalty apps but their conditions are too complicate and limited. But this Rise app is super easy to set yourself very easily and if it's complicated, their support team is always ready to help. They'll do everything for you to reach your goals. I love this app and encourage you to use this Rise app not only for online store but you can also use for physical stores. I'm using both and it's perfectly running great. Thanks Roy and Rise app for your amazing support.
Thank you for this great review - we appreciate it!
Our goal here in Rise is to help merchants like you to maximize their growth potential - It's always nice when hard work is recognized 🙏
Keep up the good work with your Store Credit and Rewards Program!
We installed this app in 2018 when it was simply BOGO Gift Cards. It's expanded a ton since then, with lots of increased capabilities and new features. The support team was a huge help in getting us back up and running with a gift card promo using the new features and workflows since we were unfamiliar with how to use them. Thanks!
hank you for this awesome review - your success is our success 🙏
We are so happy you love our Store Credit and Rewards Program.
This app is a great tool for customer retention, and allows you to constantly prod past customers with good news, "you have $ left on your account". The gift cards worked well with Instagram stories. Tailoring the messaging was easy and thorough. And the design tools were rudimentary yet enough to create something simple and elegant. With 1.5k of credit issued, we were able to generate 12k in sales. We are happy with the product. worth
Thank you for the review and for sharing how effective the store credit tool is in generating more sales - great results!!
We downloaded this app to help meet the needs of our unique customer base. We have been amazed at the level of support from the developer to ensure the app works with our store and to our needs. We would highly recommend this app. The customer service is amazing , specially Karen, she is so friendly !
Great app and equally great support which is just as important. Easy to set up and very smart in how it works
This is a great app. I'm glad I added it to my store.
Our #1 feature to enhance our customer experience!
GiftWizard has nailed the pre purchase gifting experience - bar none! Put simply, your customers need this gifting solution in your store and so do their recipients. This technology has allowed us to scale within a natural referral environment immediately. Continually, customers find this feature as a main highlight in their purchase journey as their recipients find it very inspiring which leads to an increase in new customer acquisition.
Moreover, the team behind it continues to provide an unparalleled customer experience for our company. Our needs and requirements in adopting this tech were handled swiflty, professionally and very quickly. We are fortunate to have the Giftwizard team & tech as a main part of our overall strategy.
Welcome your customers to this feature in your store! It will make everyone happy!
We sell gift subscriptions to a digital magazine and had a hard time finding a cart that would accommodate this. The team at GiftWizard were awesome.
The existing product was close to what we needed but they put a lot of careful work into making it perfect. They solved a long-standing problem for us and I recommend them highly!
Great service on minor issues, has worked well on our store!