Reviews (1,094)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer loyalty and sales through its rewards and gift card features. It is noted for its professional design, ease of use, and reliable performance. Key features include customizable gift cards, seamless Shopify POS integration, and easy loyalty card balance adjustments. Exceptional customer support is frequently highlighted, with specific praise for team members like Eddie, Juna, and Pauline. The app also offers comprehensive educational resources, making it a top choice for managing loyalty programs on Shopify.
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The Rise.ai team were super helpful and responsive in helping me resolve my issue. They were friendly, quick and helped me figure out something that I couldn't on my own incredibly quickly. Highly recommend!
We're glad to know that you had a positive experience!
Should you require assistance with anything in the future, our friendly support team would be ready to help! :)
Great app and functionality and really great service. Unfortunately for us, it wasn't the best timing but we will surely come back to it in the future.
Thank you for your review. Our support team is always here to help you ✨
We hope to see you back soon.
The support team is literally the fastest response I've had. They really are here to for you and your company! Thanks guys!
Thank you so much for this review! 🙏
We're so happy you love it. Enjoy your Gift Card and Rewards Program - you're awesome 😊
Rise was really helpful in making their app work for my store. Took a few days to get it right, but they were very helpful, heard exactly what I needed, and made it happen!
Thank you for this awesome review 🙏
Good luck with your new Store Credit and Rewards Program - enjoy!
Have been using the app for 2 months now and we love it. Easy to use and customer support is excellent. We use the gift card and rewards program.
Thank you for the wonderful review! We are pleased to hear you are using both our loyalty and gift card program. If you have any additional questions, please reach out to us. All the best!
I use this app to help us with both physical and eGift cards, eGift cards being a new feature for us. Capabilities for both are really great and the ability to create different denominations in bulk for the physical cards (before sending the printer) is seamless. The only thing it could be done better is the new dashboard while it is simple and I have a hard time navigating it.
Thank you so much for this great review. We're so happy you like Rise.ai 🙏
Enjoy your Gift Card and Rewards Program - you're awesome 😊
I use this app to generate referrals and repeat business. My customers love how simple it is to redeem store credit rewards and spend more in my store.
Thank you for the review!!
App easy to install. good team doing follow up and make any changes for you.
Will use it a bit more. only thing missing is if the client could have access to their store credit transaction so that they trust it more and can leave their store credit on it as they can see all transactions of their store credit.
it could be integrated because the info is also here in the admin dashboard. just have to show it in the customer account "store Credit"
thanks'
The customer service reps provide helpful and detailed information in a very timely manner. There are certain things I wish I could do in workflows that aren't available yet, but for the most part, I can successfully create my own workflows that are specific to promotions.
Amazing App. This is so user friendly. Love it!
Thank you for your feedback! We are excited to see you grow with Rise and please know that we are always here to help so don't hesitate to reach out!