Reviews (1,104)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing loyalty programs and automating the management of store credits and gift cards. They value its comprehensive features such as bulk uploads and balance adjustments, seamless Shopify integration, and user-friendly design. The customer support team is also praised for their responsiveness and effectiveness in resolving issues. Merchants appreciate the robust customization options that cater to various business needs.

Edited December 4, 2022

The customer service reps provide helpful and detailed information in a very timely manner. There are certain things I wish I could do in workflows that aren't available yet, but for the most part, I can successfully create my own workflows that are specific to promotions.

Pear and Simple
United States
8 months using the app
September 6, 2023

Amazing App. This is so user friendly. Love it!

RetroguySA
South Africa
8 months using the app
Rise.ai replied September 12, 2023

Thank you for your feedback! We are excited to see you grow with Rise and please know that we are always here to help so don't hesitate to reach out!

August 17, 2016

Great app! Our clients love it for gift giving and it's done amazing things for helping to increase conversion rates and generate repeat business!

Luca Stella
United States
8 months using the app
Edited January 27, 2020

We set up our Rewards program on Rise a couple of months ago. It is pretty simple to use with a pretty broad range of options, but my favorite thing is the support team. Sometimes the response takes a litte time, but they tell you that up-front. But, when they reply, they are always eager to help and provide lots of guidance.

Pond King, Inc.
United States
8 months using the app
Rise.ai replied November 3, 2019

Thank you so much for this GREAT review! 🙏

We're so happy you love it. Enjoy your Gift Card and Rewards Program - you're awesome too 😊

May 9, 2017

Ari is very helpful in troubleshooting. He has helped me smooth out all the kinks with my shop and he is very responsive!

Serpent Spirall
United States
8 months using the app
November 20, 2020

Rise app has been one of the most valuable apps that we've used so far in our site. Not only their technology is reliable, but they're always evolving with new needs in the market, and partnering with the big tech players to offer relevant features. Earlier this year, we launched our Gift Cards online with rise, the UX and easy functionality of this online gift card excels what we expected, offering our customers convenience and a way for us to brand and personalize our experience. We've been able to expand and use additional features like the loyalty rewards. Their support team is very responsive and assures our questions are answered promptly. I highly recommend this app.

O.N.S Clothing
United States
8 months using the app
July 5, 2020

We installed this app to be able to offer ALL our customers the option To purchase gift cards and not just the people who use Apple wallet. It’s a great app, very easy to use IMO, and integrated well with our store. The support from Rise is even better. They are quick to respond and are knowledgeable. They even helped me in a holiday weekend! I definitely recommend them to anyone looking to add this functionality to their store. This app can do so much more than just gift cards which we will be looking into soon!

TheStencilsmith
United States
8 months using the app
Rise.ai replied July 8, 2020

Thank you so much for this great review 😊

We all really appreciate it 🙌

July 13, 2021

The Rise,ai app was critical in enabling us to deliver a gift card solution without having to upgrade to Shopify plus. The bulk gift card import enables us to generate thousands of codes and works seamlessly with Shopify.

garnish
South Africa
7 months using the app
Rise.ai replied July 19, 2021

Thanks for your review! We are proud to solve advanced gift cards issues for all Shopify merchants :)

July 6, 2018

So easy to set up and exactly what I needed!

Ktscanvases
United States
7 months using the app
October 22, 2021

Their response to my query was fast and efficient. John was very patient with me. I'm very pleased with the features Rise offers me and the ease of implementation. I would recommend this app to anyone that wants to customise their gift card experience.

SKWE
South Africa
7 months using the app
Rise.ai replied October 24, 2021

Thank you for the review!