Reviews (1,094)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer loyalty and sales through its rewards and gift card features. It is noted for its professional design, ease of use, and reliable performance. Key features include customizable gift cards, seamless Shopify POS integration, and easy loyalty card balance adjustments. Exceptional customer support is frequently highlighted, with specific praise for team members like Eddie, Juna, and Pauline. The app also offers comprehensive educational resources, making it a top choice for managing loyalty programs on Shopify.

July 6, 2020

An awesome feature specifically for e-commerce sites. Super easy to integrate and a highly responsive customer care makes this a must-have app. Highly recommended.

Naturally Yours
India
7 months using the app
Rise.ai replied July 8, 2020

Thank you for your 5-stars review. Our support team is always here to help ✨

We hope you'll use Rise on even more stores in the future!

May 12, 2021

Sam was incredible helpful in getting us over the finish line to set up the loyalty program. We are very excited to launch a loyalty app to help increase loyalty and customer retention.

Greenwich St. Jewelers
United States
7 months using the app
Edited May 15, 2019

Just a quick note to Ari Yahalom from GiftWizard to give a huge Thank You publicly as he went above and beyond (literally working 1am in the morning) to help our company to resolve a complex e-gift card issue which potentially saved us millions of dollars and billions of headaches. Way to go Ari Yahalom. We appreciate your perseverance in drilling through all the details to identify the error. Huge thank you Ari.

VICI
United States
7 months using the app
Rise.ai replied May 16, 2019

We're really excited about this review! We are SO happy that our marketing experts helped you save and earn millions of dollars.
Our goal is to help big merchants like you, as well as small and medium merchants, to maximize their growth potential - It's always nice when hard work is recognized 🙏

March 28, 2020

Rise semble très prometteur !! Les premiers essais sont concluants pour mettre en place des nouvelles choses

La Mokabox
France
7 months using the app
Rise.ai replied March 29, 2020

Merci pour votre avis 5 étoiles 😎

December 12, 2019

Well it will be quite less to say that my dreams came true as this app is offering even more. All that i pen down to offer in Store Credits and Gift Cards, they have it all and its a great experience. I did needed a hand from the support to set it all up, and ended up getting great support. All five stars to fuel you guys up with motivation and yes, i highly recommend this app to all others who wants to bring such offers on store. I just installed on site, so hoping to achieve great results in sales boosts.

VecFashion
Bahrain
7 months using the app
Rise.ai replied December 16, 2019

Thank you for this great review - we appreciate it!

Our goal here in Rise is to help merchants like you to maximize their growth potential - It's always nice when hard work is recognized 🙏

Keep up the good work with your Store Credit and Rewards Program!

November 10, 2022

Customer service is top notch. Pauline had our issues handled within hours. Implementation was simple and straightforward. I do hope that the "gift a subscription" feature is in the works :)

Fish Fixe
United States
7 months using the app
Rise.ai replied November 16, 2022

Hi Fish Fixe,

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know.

May 19, 2020

Nadav helped us set-up the Instagram gift card tool for us at TLD. We just tested it and it seems to work great. Thanks!

Troy Lee Designs
United States
7 months using the app
Rise.ai replied May 26, 2020

Thank you so much for this great review. We're so happy you love Rise.ai 🙏

Enjoy your Gift Card and Rewards Program - you're awesome 😊

December 1, 2020

Rise has taken all the heavy lifting of doing gift cards, shop credits and rewards campaigns out of our hands. It has worked really well and whenever we have a question, we've had quick answers to help sort us out.

the workroom
Canada
7 months using the app
August 15, 2022

We use this app to manage gift cards mainly and it's very helpful. They have good customer service that offer quick responses.

yellowpop3.0
United States
7 months using the app
Rise.ai replied September 5, 2022

Thank you for your feedback, and we're glad to know that you find our app helpful in your business!

Should you need help with anything, please don't hesitate to reach out!

Edited April 4, 2019

I have installed this app to offer e gift cards on my online store. I contacted the customer support with a couple of things I wanted a certain way and Mark helped me fix them promptly. It looks and works great.

Colorful Affair
United States
7 months using the app