Reviews (1,094)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer loyalty and sales through its rewards and gift card features. It is noted for its professional design, ease of use, and reliable performance. Key features include customizable gift cards, seamless Shopify POS integration, and easy loyalty card balance adjustments. Exceptional customer support is frequently highlighted, with specific praise for team members like Eddie, Juna, and Pauline. The app also offers comprehensive educational resources, making it a top choice for managing loyalty programs on Shopify.

March 15, 2016

love this app!!!!!!!

www.bellevalourecouture.com

Belle Valoure
United States
7 months using the app
December 6, 2021

Eddie was super helpful and quick to respond in answering our questions with the app. The rise.ai gift card is user friendly and looks great!

The CF Company Store
United States
6 months using the app
Rise.ai replied December 7, 2021

Hi there,

Thank you for taking the time to write a review and acknowledging Eddie's fast customer support!

We are pleased to hear that you and your users are having a great experience with the Rise gift card.

All the best

November 5, 2019

It is an amazing app. Plus, the support team is super active and provides assistance as quick as possible. Take my word for it!

Sublime Life
India
6 months using the app
Rise.ai replied November 5, 2019

Thank you for the review and for recommending our app :)

Good luck with your Gift Cards and Rewards Program ✊

Edited December 19, 2020

Great app! Easy to set up, customize, purchase & redeem. My customers love it especially for the holidays.

DA SPOT NYC
United States
6 months using the app
June 11, 2021

This app is extremely user friendly and easy to use! Brings a whole knew USP to our business, gives us tons more marketing content and an edge over similar businesses. We needed a little help setting something up, and the customer services was unbelievably prompt on helping us! When we look for these sort of apps, we always test the customer service out, and this ticked all the boxes. Thanks again guys!

Finettchi
United Kingdom
6 months using the app
March 30, 2021

I use this app so my customers can purchase gift cards. Customer service is so quick to answer when I have questions. Definitely recommend.

Socyeo
Canada
6 months using the app
January 16, 2019

This app is really great on rewarding your customers with just something as simple as a gift card, plus the support is awesome! Mark has helped me on several occasions and has been wonderful answering all my questions.

Bella Leaf Boutique
United States
6 months using the app
December 4, 2017

Ari has always been helpful with our questions regarding the app. The app is very helpful in our store!

K Ro Company
United States
6 months using the app
June 8, 2023

I spoke to various members of the support team over at Rise.ai to ask for assistance in setting up some minor customisations to the CTA on my gift card product page, as well as helping to display the Rewards widget only on specific pages (as it was obscuring some details on my cart pages).

Eddie and the team were really helpful supplying the exact code snippets required to implement my requests, and even logging into my store via a collaborator request to manually make the edits himself behind the scene.

I can't thank Eddie and the team enough for their help and highly recommend the app!

Eight Editions
United Kingdom
6 months using the app
Rise.ai replied June 21, 2023

Thank you so much for your review! We are so glad you had a great experience with our support team! Don't hesitate to reach out if you need anything else :)

October 28, 2022

So far the set up has been really straight forward and I really believe will make a big difference to my business. The team are available on chat and have been really great at solving any problems. Highly recommend.

Oliver Co. London
United Kingdom
6 months using the app
Rise.ai replied November 7, 2022

Hello Oliver Co. London, thank you so much for your feedback! It's really amazing to hear that you are happy with our app and that it brings value to your store. Best wishes 😊