Reviews (1,090)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer loyalty and boosting sales through effective gift card and rewards programs. It features a user-friendly interface, extensive customization options, and seamless Shopify integration. The app's performance and design are consistently praised, and the customer support team, notably Eddie, Juna, and Pauline, is commended for their prompt and efficient service. Merchants consider it an essential tool for improving customer engagement and retention.
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This is an excellent app, and the customer service is 5 stars. They are quick to respond to any questions I have. The loyalty credit has been a great selling point for our customers, and has helped increase our AOV and return rate.
Thank you for your review! We are all so happy that our support service can make you feel satisfied! Your trust motivates us to keep on developing the app and providing better services to our customers.
If you have any further questions, please feel free to reach out. We are always ready to support you!
I have only implemented the Gift Card section so far. And I really like it. Communication is excellent and I am looking forward to looking at the rewards and loyalty section. I would definitely recommend this app!
We were new to running our own ecommerce this year and chose Rise so that we could issue store credit as a return merchandise option. We also decided to use Rise to issue bulk gifts cards as part of a rewards programs. The Rise team has been great to work with and was very responsive to helping us accomplish what we needed to do. We'll definitely consider additional services as we expand our store.
Thank you so much for this review. We're so happy you love it 🙏
Enjoy your Gift Card and Rewards Program - you're awesome 😊
Easy to use APP for Customer Rewards. Very prompt support by Itay. Easily configurable rewards workflow. Schedule and Send Gift Cards directly to recipients. Rewards are credited as gift cards and not as discount codes i.e. Single code per customer.
Thank you so much for this awesome feedback!
The team is motivated by these wonderful comments and we promise to keep working day by day to optimize our products and services. Cheers!
I love this app, I had some initial problems with it freezing on mobile but the developers were quick to resolve the issues as soon as I alerted them.
We love the App, so far very easy to integrate. We had a couple of questions and John and Pauline helped us a lot. They were very responsive and patient during the process.
Thank you for your review :)
It's good to know you've had an easy integration experience.
John, Pauline, and the rest of the team will be happy to assist further if any other questions come up!
love this app!!!!!!!
www.bellevalourecouture.com
Eddie was super helpful and quick to respond in answering our questions with the app. The rise.ai gift card is user friendly and looks great!
Hi there,
Thank you for taking the time to write a review and acknowledging Eddie's fast customer support!
We are pleased to hear that you and your users are having a great experience with the Rise gift card.
All the best
It is an amazing app. Plus, the support team is super active and provides assistance as quick as possible. Take my word for it!
Thank you for the review and for recommending our app :)
Good luck with your Gift Cards and Rewards Program ✊
Great app! Easy to set up, customize, purchase & redeem. My customers love it especially for the holidays.